Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
New Refrigerator
on December 28, 2025
Posted by: Little Rat Dog
[This review was collected as part of a promotion.] Sleak with lots of room.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 30, 2025
Hi there! We’re thrilled to hear you’re enjoying your sleek new Frigidaire refrigerator and all the spacious storage it offers!
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Capacity!
on December 29, 2025
Posted by: 8ryan
[This review was collected as part of a promotion.] I needed a smaller size over/under refrigerator and freezer. This model works perfectly in areas where size is a consideration without sacrificing storage capacity. It holds as much as a larger refrigerator and works great!
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 30, 2025
Thank you for sharing your experience! We’re delighted to hear that your new refrigerator and freezer is the perfect fit for your space without compromising on storage capacity. It’s wonderful to know that it’s meeting your needs and performing so well.
If you ever have questions, need assistance, or want tips on getting the most out of your appliance, our customer care team is always available to help. You can reach us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and your feedback! — Maria
If you ever have questions, need assistance, or want tips on getting the most out of your appliance, our customer care team is always available to help. You can reach us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and your feedback! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 29, 2025
Posted by: Rons fridge
[This review was collected as part of a promotion.] I’ve had this refrigerator for a few weeks now. My old Frigidaire was a bit larger than this one and was a side by side. Thought I’d try a French door model with freezer on the bottom. Never had this kind of model before but have to admit, I really like the style and features. Well done Frigidaire 👍
Written by a customer while visiting frigidaire.com
Customer Rating
5
EXCELLENT!!!!
on December 29, 2025
Posted by: Palmateersgirl
[This review was collected as part of a promotion.] There are no words to express on how happy I am with this refrigerator! I am so happy I made this purchase!!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 30, 2025
Hello Palmateersgirl!
Thank you so much for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)!
We’re thrilled to hear how happy you are with your new refrigerator. Knowing it’s meeting your needs and bringing you joy makes all the difference to us. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432,
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you so much for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)!
We’re thrilled to hear how happy you are with your new refrigerator. Knowing it’s meeting your needs and bringing you joy makes all the difference to us. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432,
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful appliance
on December 29, 2025
Posted by: Tricky24
[This review was collected as part of a promotion.] Above and beyond all expectations
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excelent fridge
on December 29, 2025
Posted by: Kennynena
[This review was collected as part of a promotion.] It is a very good siE for us. Great ice maker
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 2, 2026
Thank you for your feedback! We’re glad to hear that your 17.6 cu. ft. Counter-Depth French Door Refrigerator is a great fit for your needs and that you’re enjoying the ice maker. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful New Fridge!
on December 29, 2025
Posted by: CatMomInBlue
[This review was collected as part of a promotion.] We Love our new refrigerator! It fits our space very well, and operates perfectly. We had a side-by-side before of about the same cubic feet, but it seemed we were always running out of room. With the new fridge, there's plenty of space for everything. Having the freezer on the bottom is also a big plus. My only wish is that I would like a light in the freezer. The fridge portion is very bright, but not the freezer. Overall, we're very happy with this refrigerator. Would recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 2, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator fits your space well, provides plenty of storage, and is making everyday use easier. It’s great to know that the bottom freezer design is working so well for your family.
We also appreciate your suggestion about adding a light in the freezer—feedback like yours is very helpful as we continue to improve our products. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your suggestion about adding a light in the freezer—feedback like yours is very helpful as we continue to improve our products. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good basic no frills fridge
on December 30, 2025
Posted by: Rockaway Beach House
[This review was collected as part of a promotion.] The French doors are great allowing you to customize the placement of the door shelves and giving you the ability to open just one door at a time for quick items. The shelf adjustments in the main compartment are great as well allowing you to adjust the height to accommodate a large turkey in the bottom if you need to. The freezer drawers are great allowing good organization of frozen items.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2026
Thank you for sharing your detailed feedback. We’re thrilled to hear that you’re enjoying the French doors, adjustable shelves, and freezer drawer organization. It’s great to know that the design features are helping make your daily use more convenient, from customizing door shelves to fitting larger items like a turkey.
If you ever have any questions or need assistance with your refrigerator, please don’t hesitate to reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re always happy to help ensure your refrigerator continues to meet your needs.
Thank you again for your feedback—we appreciate you taking the time to share your experience. - Maria
If you ever have any questions or need assistance with your refrigerator, please don’t hesitate to reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re always happy to help ensure your refrigerator continues to meet your needs.
Thank you again for your feedback—we appreciate you taking the time to share your experience. - Maria
Written by a customer while visiting frigidaire.com