Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,366 Reviews)
Rating breakdown 6,366 reviews
5 Stars
4,812
4 Stars
1,289
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excelent fridge
on December 29, 2025
Posted by: Kennynena
[This review was collected as part of a promotion.] It is a very good siE for us. Great ice maker
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 2, 2026
Thank you for your feedback! We’re glad to hear that your 17.6 cu. ft. Counter-Depth French Door Refrigerator is a great fit for your needs and that you’re enjoying the ice maker. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful New Fridge!
on December 29, 2025
Posted by: CatMomInBlue
[This review was collected as part of a promotion.] We Love our new refrigerator! It fits our space very well, and operates perfectly. We had a side-by-side before of about the same cubic feet, but it seemed we were always running out of room. With the new fridge, there's plenty of space for everything. Having the freezer on the bottom is also a big plus. My only wish is that I would like a light in the freezer. The fridge portion is very bright, but not the freezer. Overall, we're very happy with this refrigerator. Would recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 2, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator fits your space well, provides plenty of storage, and is making everyday use easier. It’s great to know that the bottom freezer design is working so well for your family.
We also appreciate your suggestion about adding a light in the freezer—feedback like yours is very helpful as we continue to improve our products. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your suggestion about adding a light in the freezer—feedback like yours is very helpful as we continue to improve our products. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good basic no frills fridge
on December 30, 2025
Posted by: Rockaway Beach House
[This review was collected as part of a promotion.] The French doors are great allowing you to customize the placement of the door shelves and giving you the ability to open just one door at a time for quick items. The shelf adjustments in the main compartment are great as well allowing you to adjust the height to accommodate a large turkey in the bottom if you need to. The freezer drawers are great allowing good organization of frozen items.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2026
Thank you for sharing your detailed feedback. We’re thrilled to hear that you’re enjoying the French doors, adjustable shelves, and freezer drawer organization. It’s great to know that the design features are helping make your daily use more convenient, from customizing door shelves to fitting larger items like a turkey.
If you ever have any questions or need assistance with your refrigerator, please don’t hesitate to reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re always happy to help ensure your refrigerator continues to meet your needs.
Thank you again for your feedback—we appreciate you taking the time to share your experience. - Maria
If you ever have any questions or need assistance with your refrigerator, please don’t hesitate to reach out to our team. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re always happy to help ensure your refrigerator continues to meet your needs.
Thank you again for your feedback—we appreciate you taking the time to share your experience. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent fridge
on December 30, 2025
Posted by: Elwood D
Very pleased with this arrangement, much better than our old side-by-side. Having entire top for cool and entire bottom for frozen is more handy. Love the freezer shelves and unobtrusive ice maker. Most fridges these days have water and ice in the door but that wastes so much internal room and is hardly used anyway.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 2, 2026
Thank you for sharing your feedback. We’re thrilled to hear that you’re enjoying the layout of your new refrigerator and finding the separation of the top for cooling and the bottom for freezing more convenient. It’s great to know that the freezer shelves and unobtrusive ice maker are working well for your needs, and that the design allows for maximum internal space without the door-mounted water and ice dispensers.
If you ever have questions, need tips, or require assistance with your refrigerator, please reach out to our team. You can connect with us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re happy to help ensure you continue enjoying your appliance. —Maria
If you ever have questions, need tips, or require assistance with your refrigerator, please reach out to our team. You can connect with us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432 (Monday–Friday, 8:30 AM – 8:00 PM EST). We’re happy to help ensure you continue enjoying your appliance. —Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact and neat
on December 30, 2025
Posted by: Perico Pete
[This review was collected as part of a promotion.] Perfect for an opening that is 68 1/2 inches tall. The bottom freezer was what I wanted. It runs quietly and shuts off when opening the doors. It also has an ice maker…very few models of this size do not.
Just what I wanted
Just what I wanted
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator is perfect
on December 30, 2025
Posted by: Pattt
[This review was collected as part of a promotion.] Very happy with new refrigerator. I bought a smaller than standard refrigerator so it would better fit my kitchen and because I am single. It has adequate space and I really like the French doors and freezer at the bottom. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on December 30, 2025
Posted by: Dlancaster09
[This review was collected as part of a promotion.] I find the design of this refrigerator to be excellent. I like the ability to see everything inside when you open the doors or freezer drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 30, 2025
Posted by: MyOnly1
[This review was collected as part of a promotion.] Excellent product. Very roomy door shelves. Plenty of freezer space with 34 compartments.
Response from frigidaire.comBy John, Online Outreach Specialist, December 30, 2025
Hello, Myonly1. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com