Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Cold and clean
on December 24, 2025
Posted by: Nemoibarra
[This review was collected as part of a promotion.] It’s a great product I haven’t had any issues and it stays cold. Looks super clean all the time and just dose its job perfectly.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 26, 2025
Thank you for sharing your feedback! We’re thrilled to hear that your fridge is performing perfectly, staying cold, and keeping a clean, polished look in your kitchen. It’s wonderful to know that it’s meeting your needs and doing its job reliably.
If you ever have any questions or need assistance with your appliance, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. We appreciate your support and are glad to hear your fridge is exceeding your expectations! — Maria
If you ever have any questions or need assistance with your appliance, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or by calling 1‑800‑374‑4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. We appreciate your support and are glad to hear your fridge is exceeding your expectations! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best model I ever had
on December 24, 2025
Posted by: Selwin
[This review was collected as part of a promotion.] When my old refrigerator was not functioning well enough and my family was unable to keep food and vegetables safely for almost two weeks and I found this refrigerator the most ideal solution to my kitchen. I recommend this to my family and friends.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 26, 2025
Thank you for sharing your experience! We’re glad to hear that the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator has been the perfect solution for your kitchen, especially after the issues with your old refrigerator. It’s great to know that it’s helping keep food and vegetables fresh, and we truly appreciate you recommending it to your family and friends. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
No one ever wants to buy a refrigerator
on December 24, 2025
Posted by: NohoJJ
[This review was collected as part of a promotion.] This fridge is pretty great for its size. There are just a few things that would make it better. Internal organization and lighting.
There’s no butter flip up area in the door. They should add those back. They should also add a small drawer for under the middle shelves for cheese. All you get is the two crisper drawers.
The freezer is much better with the two drawers and the big bottom area. This is actually the reason we bought this fridge over other French door bottom freezers. We didn’t want an open pit.
The lights are fine but already feel dated as the don’t have the LED strips most fridges have now and there are NO LIGHTS in the freezer. Which is dumb. No late night ice cream for you!
So far though it’s keeping everything the perfect temperature, including said ice cream. It’s perfectly frozen, not rock hard, not soft. It’s perfect. And that’s really all you can ask for.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 26, 2025
Thank you for sharing your detailed feedback on your new fridge. We’re glad to hear that you’re pleased with its overall performance and that it’s maintaining the ideal temperature for both fresh and frozen foods. Your comments about the internal organization, lighting, and specific features such as the butter compartment and cheese drawer are invaluable. We understand how these additions could further enhance usability and convenience.
We also appreciate your observations about the freezer design and lighting. Your suggestion to include LED strips and freezer lighting is especially helpful, and we will certainly pass this feedback along to our product development team for consideration in future models.
Thank you again for taking the time to provide such thoughtful insights. We’re delighted you’re enjoying your fridge and appreciate your suggestions for making it even better. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We also appreciate your observations about the freezer design and lighting. Your suggestion to include LED strips and freezer lighting is especially helpful, and we will certainly pass this feedback along to our product development team for consideration in future models.
Thank you again for taking the time to provide such thoughtful insights. We’re delighted you’re enjoying your fridge and appreciate your suggestions for making it even better. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Freezer Space Ever!
on December 24, 2025
Posted by: PammyNam
[This review was collected as part of a promotion.] Love this refrigerator!
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 26, 2025
Thank you for your feedback! We’re glad to hear that you love your new refrigerator. If you need any assistance or have questions, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432 (Monday – Friday, 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on December 25, 2025
Posted by: Jctee
[This review was collected as part of a promotion.] I was worried about getting the stainless one but it not only looks nice it doesn’t leave smudges, the way it’s arranged inside I have lots more room
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on December 25, 2025
Posted by: Sapphiregirl
[This review was collected as part of a promotion.] It fits perfect in my space. Love the icemaker doesnt take up a ton of space. Plenty of room on the shelves for food!
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 26, 2025
Thank you for sharing your experience! We’re glad to hear the fridge fits perfectly, the icemaker is convenient, and there’s plenty of room on the shelves. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the Right Size
on December 25, 2025
Posted by: JRGP
We needed a replacement for the refrigerator we use when extra space is needed. It is the right shape and fits perfectly into the space in our laundry room. Just in time for the holidays!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 29, 2025
Hi JRGP! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire refrigerator fits perfectly in your laundry room and is providing the extra space you needed just in time for the holidays! It’s wonderful to know it’s helping make your seasonal preparations a little easier.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind feedback, and we hope you continue enjoying your Frigidaire appliance. Have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind feedback, and we hope you continue enjoying your Frigidaire appliance. Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on December 25, 2025
Posted by: RicksMartha
[This review was collected as part of a promotion.] We’re empty nesters and over the giant fridge we had. This is much more reasonable sized for our kitchen space, not quite counter depth, but much better. It is SUPER quiet with the exception of the ice maker when it fills and dumps. The shelves seem to hold more, or at least make for easier viewing and access than our previous many adjustable shelves. The light is very bright. I like the 3 drawers in the freezer, makes for easier organizing and less lost food.
Downside, there is no light in the freezer and after having all the kids home for Christmas and going through 3-5 gallon jugs in our water cooler, one of the inside water mounts would have been nice. Otherwise, no complaints.
Downside, there is no light in the freezer and after having all the kids home for Christmas and going through 3-5 gallon jugs in our water cooler, one of the inside water mounts would have been nice. Otherwise, no complaints.
Written by a customer while visiting frigidaire.com