Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,356 Reviews)
Rating breakdown 6,356 reviews
5 Stars
4,802
4 Stars
1,289
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
So glad I found this refrigerator!
on December 27, 2025
Posted by: EW352
[This review was collected as part of a promotion.] My kitchen is very small but this beauty fits perfectly and looks fantastic! Plenty of room for our needs
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 28, 2025
Posted by: Suno
[This review was collected as part of a promotion.] I am very happy with my new Frigidaire. It fits the space and blends into my kitchen design perfectly. My old fridge was bisque colored and I wasn’t sure I’d be happy with a stainless steel finish. I am, so much so that that I decided to get a new Frigidaire gas stove, too.. My only disappointment is there is no meat/ cheese drawer available for this model.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 30, 2025
Hi Suno! Thank you for sharing your experience with your new Frigidaire refrigerator. We’re delighted to hear that it fits your space perfectly and complements your kitchen design. It’s wonderful to know that you’re enjoying the stainless steel finish and that it inspired you to add a Frigidaire gas stove to your kitchen as well!
We also appreciate your feedback regarding the absence of a meat/cheese drawer on this model. Comments like yours are very valuable and are shared with our product development team as we continue to enhance our appliances.
Thank you again for choosing Frigidaire. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your feedback regarding the absence of a meat/cheese drawer on this model. Comments like yours are very valuable and are shared with our product development team as we continue to enhance our appliances.
Thank you again for choosing Frigidaire. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
FRIGIDAIRE 17.6 Counter Depth refrigerator
on December 28, 2025
Posted by: Chloe girl
[This review was collected as part of a promotion.] Had it for a week, and so far working great. A little bigger than my last one, and the added space makes a big difference. Very happy with my purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 30, 2025
Hi Chloe! Thank you for taking the time to share your experience with your new refrigerator. We’re thrilled to hear that it’s working great and that the extra space is making a noticeable difference.
Your satisfaction means a lot to us, and we’re delighted that you’re happy with your purchase. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your satisfaction means a lot to us, and we’re delighted that you’re happy with your purchase. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Refrigerator
on December 28, 2025
Posted by: Little Rat Dog
[This review was collected as part of a promotion.] Sleak with lots of room.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 30, 2025
Hi there! We’re thrilled to hear you’re enjoying your sleek new Frigidaire refrigerator and all the spacious storage it offers!
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever have questions, need tips, or require assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Capacity!
on December 29, 2025
Posted by: 8ryan
[This review was collected as part of a promotion.] I needed a smaller size over/under refrigerator and freezer. This model works perfectly in areas where size is a consideration without sacrificing storage capacity. It holds as much as a larger refrigerator and works great!
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 30, 2025
Thank you for sharing your experience! We’re delighted to hear that your new refrigerator and freezer is the perfect fit for your space without compromising on storage capacity. It’s wonderful to know that it’s meeting your needs and performing so well.
If you ever have questions, need assistance, or want tips on getting the most out of your appliance, our customer care team is always available to help. You can reach us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and your feedback! — Maria
If you ever have questions, need assistance, or want tips on getting the most out of your appliance, our customer care team is always available to help. You can reach us via Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your trust in Frigidaire and your feedback! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
EXCELLENT!!!!
on December 29, 2025
Posted by: Palmateersgirl
[This review was collected as part of a promotion.] There are no words to express on how happy I am with this refrigerator! I am so happy I made this purchase!!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 30, 2025
Hello Palmateersgirl!
Thank you so much for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)!
We’re thrilled to hear how happy you are with your new refrigerator. Knowing it’s meeting your needs and bringing you joy makes all the difference to us. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432,
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you so much for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)!
We’re thrilled to hear how happy you are with your new refrigerator. Knowing it’s meeting your needs and bringing you joy makes all the difference to us. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432,
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful appliance
on December 29, 2025
Posted by: Tricky24
[This review was collected as part of a promotion.] Above and beyond all expectations
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful New Fridge!
on December 29, 2025
Posted by: CatMomInBlue
[This review was collected as part of a promotion.] We Love our new refrigerator! It fits our space very well, and operates perfectly. We had a side-by-side before of about the same cubic feet, but it seemed we were always running out of room. With the new fridge, there's plenty of space for everything. Having the freezer on the bottom is also a big plus. My only wish is that I would like a light in the freezer. The fridge portion is very bright, but not the freezer. Overall, we're very happy with this refrigerator. Would recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 2, 2026
Hi there! Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator fits your space well, provides plenty of storage, and is making everyday use easier. It’s great to know that the bottom freezer design is working so well for your family.
We also appreciate your suggestion about adding a light in the freezer—feedback like yours is very helpful as we continue to improve our products. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your suggestion about adding a light in the freezer—feedback like yours is very helpful as we continue to improve our products. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com