Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,347 Reviews)
Rating breakdown 6,347 reviews
5 Stars
4,795
4 Stars
1,287
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Amazing Appliance
on December 20, 2025
Posted by: WhoopeeJohn
[This review was collected as part of a promotion.] Best thing since sliced bread. Definitely would recommend to a good friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on December 20, 2025
Posted by: T2theV
[This review was collected as part of a promotion.] After changing my refrigerator after an almost 20 year run is a pretty tall order and it has not disappointed. It looks stylish and works great so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi there! Thank you for sharing your experience with your new refrigerator. We’re thrilled to hear that it has met your expectations after such a long run with your previous appliance, and that you’re enjoying both its style and performance.
It’s always wonderful to know our products are making a positive impact in your home. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s always wonderful to know our products are making a positive impact in your home. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for many years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like this fridge!
on December 20, 2025
Posted by: SissyP
[This review was collected as part of a promotion.] Didn’t need a full sized fridge so bought this one. Actually only about 3” narrower and I don’t miss it at all. Plenty of shelf space, two crisper drawers, three pull out shelves in freezer and small ice maker. Really like the freezer on bottom with easy access to refrigerator items on top at eye level. Side bins on French doors were a little hard for me to put on due to arthritis but once on they hold a lot and are very sturdy. Quiet operation - even the ice maker
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 23, 2025
We’re so happy to hear your new fridge fits your space perfectly and is making daily life easier! It’s great that the freezer layout, pull-out shelves, and quiet operation are working well for you.
If you ever need assistance or have questions, our team is here at 1-800-374-4432, and you can also connect via live chat on our website.
Best Regards,
Ruth
If you ever need assistance or have questions, our team is here at 1-800-374-4432, and you can also connect via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on December 20, 2025
Posted by: Bill0279
[This review was collected as part of a promotion.] We love that our new refrigerator is small in size but roomy enough to fit all our needs. It is very easy to care for, to keep clean and organized. We like having the ice maker in the frrezer so we don't give up precious door space.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi Bill! Thank you for sharing your experience with your new refrigerator! We’re thrilled to hear that its size, organization, and easy-to-clean design are meeting your needs.
It’s also great to know that the freezer ice maker is a helpful feature, allowing you to maximize door space. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s also great to know that the freezer ice maker is a helpful feature, allowing you to maximize door space. We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 23, 2025
Hi there. We’re so glad to hear your new refrigerator fits your space perfectly while still meeting all your storage needs! It’s great that you’re enjoying the easy-to-clean design and the convenience of the freezer ice maker. Thank you for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great and Simple Fridge!
on December 21, 2025
Posted by: Ns68
[This review was collected as part of a promotion.] These days it’s hard finding a fridge that’s sleek, modern, and efficient yet simple! This fridge is all of those things. Just enough space for everything we need, looks great, and is energy efficient. Will be looking at new ovens by Frigidaire in the near future.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi there! Thank you for sharing your experience with your new Frigidaire refrigerator! We’re thrilled to hear that it combines sleek design, efficiency, and just the right amount of space for your needs.
It’s wonderful to know that our products are making a positive impression, and we look forward to helping you find the perfect Frigidaire oven when the time comes. We truly appreciate your loyalty and your choice of Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that our products are making a positive impression, and we look forward to helping you find the perfect Frigidaire oven when the time comes. We truly appreciate your loyalty and your choice of Frigidaire.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 21, 2025
Posted by: Winstonteh
[This review was collected as part of a promotion.] Working well so far. Only thing is that freezer light seems to be off. Not sure if it is a feature or I missed a step in set up
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for Small Spaces
on December 21, 2025
Posted by: Babs5753
[This review was collected as part of a promotion.] Love this frig, except a tighter squeeze in the space than expected because a bit wider than I expected. But cooled quickly and the ice maker also worked quite quickly to produce ice. Love the no smudge stainless feature too.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 23, 2025
Hi Babs5753, thank you for sharing your experience! We’re glad to hear that your Frigidaire fridge cools quickly, the ice maker works efficiently, and you’re enjoying the no-smudge stainless steel feature. We understand that space considerations are important, and we appreciate your feedback regarding the width—it helps us improve our products for future customers.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your fridge! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your fridge! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 21, 2025
Posted by: My perfect little fridge
[This review was collected as part of a promotion.] I absolutely love my new Frigidaire fridge! I have a small space that my fridge goes in and my new Frigidaire fits perfectly. It has all the features of the bigger version and I am so pleased with it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 23, 2025
Hi there, valued consumer! Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire fridge fits perfectly in your space and still offers all the features of a larger model. It’s wonderful to know that it’s meeting your needs and making your kitchen experience even better!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your new fridge! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and enjoy your new fridge! - Maico
Written by a customer while visiting frigidaire.com