Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Excellent Fridge for small spaces!
on March 29, 2026
Posted by: Lil Jessica
[This review was collected as part of a promotion.] This fridge was and excellent choice for our smaller kitchen. It is also a very stylish modern design. I like how the shelves in the fridge are adjustable and the doors have plenty of space to store items. The freezer has three compartments, like drawers to store and separate items. There is an ice maker bin, which is needed in our household. I wish it had a scoop to scoop the ice, but I could also try to buy one. Though the space is on the smaller end all of our items fit perfectly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that your counter-depth French door refrigerator is a great fit for your kitchen and that you’re enjoying its modern, stylish design.
It’s wonderful to know the adjustable shelves, spacious doors, and freezer compartments are helping you stay organized, and that the ice maker is meeting your household needs. Your suggestion about including an ice scoop is appreciated—small touches like that can make a big difference.
We’re glad the space is working well for all your items and appreciate you choosing our product! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know the adjustable shelves, spacious doors, and freezer compartments are helping you stay organized, and that the ice maker is meeting your household needs. Your suggestion about including an ice scoop is appreciated—small touches like that can make a big difference.
We’re glad the space is working well for all your items and appreciate you choosing our product! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy purchase
on March 29, 2026
Posted by: DMDew
[This review was collected as part of a promotion.] I am happy so far with my purchase. The ice maker is very loud when filling but other than that it is quiet overall. I have never had a bottom freezer and still am on a learning curve as to the best way to pack it. It seems like less space than my side by side but it’s possible I’m not utilizing the space correctly. If I can get the ice maker water line to take it down a few decibels (I have a plumber coming to check it) it would be a 5 star review
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi DMDew! Thank you for sharing your experience—we’re glad to hear that overall you’re happy with your new Frigidaire refrigerator.
It’s common for the ice maker to be a bit louder when filling, and a plumber checking the water line can often help reduce the noise. Bottom freezers can take some time to get used to, so experimenting with different ways to organize items can help maximize the space.
If you have questions or need additional tips, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
It’s common for the ice maker to be a bit louder when filling, and a plumber checking the water line can often help reduce the noise. Bottom freezers can take some time to get used to, so experimenting with different ways to organize items can help maximize the space.
If you have questions or need additional tips, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2026
Posted by: Theofridge
[This review was collected as part of a promotion.] The refrigerator is great. Nice exterior, solid handles, plenty of room inside. I like the light!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 1, 2026
Hi there! Thank you for sharing your feedback—we’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator! It’s great that the exterior, handles, interior space, and lighting are all meeting your needs.
If you ever have questions or need assistance, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
If you ever have questions or need assistance, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
My refrigerator is great!!
on March 29, 2026
Posted by: Survey49
[This review was collected as part of a promotion.] It’s smaller than most refrigerator, but for a single person it’s great..
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Survey49! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire French-door refrigerator is a great fit for your needs. Even with its compact size, it’s wonderful to know it’s working well for you.
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2026
Posted by: Skatpak69
[This review was collected as part of a promotion.] Great refrigerator
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Skatpak69! Thank you for your 5-star rating! We’re thrilled to hear that you think your Frigidaire French-door refrigerator is great. Your satisfaction means a lot to us!
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you ever have questions or need assistance with your appliance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on March 29, 2026
Posted by: Sheriberi
[This review was collected as part of a promotion.] It is a very nice refrigerator but a little smaller in the freezer than we realized.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Sheriberi! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your French door refrigerator. We understand that freezer space is an important consideration, and we appreciate your note—this helps other customers get a clear idea of the layout and capacity.
If you have any questions or need assistance with your appliance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you have any questions or need assistance with your appliance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on March 28, 2026
Posted by: wenwigs
[This review was collected as part of a promotion.] I bought this fridge for my small space. It is compact, but fits way more than my older bigger fridge. Love the slide out freezer and french doors.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 31, 2026
Thank you for the 5-star review! We’re glad to hear your new fridge fits your space perfectly while offering plenty of storage. It’s great that you’re enjoying the slide-out freezer and French doors. We appreciate your feedback and hope it continues to serve you well! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Refrigerator
on March 28, 2026
Posted by: Tucson26
[This review was collected as part of a promotion.] We replaced a white refrigerator with this fingerprint resistant one. I preferred a white refrigerator but didn't want to pay $500 more for it. We weren't sure about having a lower freezer but the drawer on this one sets higher than our previous freezer drawer and it really works well for us. I should mention that the listed depth dimension must refer to just the box because it is a full 29 inches with the door handles on. Luckily, it still works in our space. We like it and feel the price was reasonable.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re glad to hear that your new 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is working well in your space and that the freezer drawer height meets your needs.
We appreciate your feedback about the listed depth dimensions and the consideration of color options—it’s helpful for other customers to know. It’s great to hear that the fingerprint-resistant finish and overall design are meeting your expectations at a reasonable price.
We hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your feedback about the listed depth dimensions and the consideration of color options—it’s helpful for other customers to know. It’s great to hear that the fingerprint-resistant finish and overall design are meeting your expectations at a reasonable price.
We hope you continue to enjoy your refrigerator for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com