Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,347 Reviews)
Rating breakdown 6,347 reviews
5 Stars
4,795
4 Stars
1,287
3 Stars
153
2 Stars
46
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Fridge
on December 18, 2025
Posted by: Mimijen
[This review was collected as part of a promotion.] I had to guy this fridge because my last fridge was too large for my new home. The only issue I had was that it was difficult to put the bins in the doors. I had to read on Reddit how to do it. You have to push really hard! But after that, it went seamlessly. It gets really cold, and I love the shape and quality of ice. I do wish it has a water feature but it doesn’t and I’ll get used to it. The freezer configuration makes it easy to organize. Overall, I am very pleased with this fridge and would recommend it to others.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 22, 2025
Hi there. We’re so glad to hear you’re pleased with your new Frigidaire refrigerator! It’s great that the freezer configuration, ice quality, and overall performance are working well for you.
We understand the bins can be tricky at first — thanks for sharing your tip about getting them in place!
If you ever need support or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or connect via Live Chat on our website.
Best Regards,
Ruth
We understand the bins can be tricky at first — thanks for sharing your tip about getting them in place!
If you ever need support or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or connect via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on December 18, 2025
Posted by: MK1990
[This review was collected as part of a promotion.] Love the functionality of the refrigerator. Perfect size for my home while having French doors and freezer on the bottom.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 22, 2025
Hi there. We’re so glad to hear you’re enjoying your new Frigidaire refrigerator! It’s great that the French doors, bottom freezer, and perfect size are working well for your home.
If you ever need assistance or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or via Live Chat on our website.
Best Regards,
Ruth
If you ever need assistance or have questions, you can reach Frigidaire Customer Care at 1‑800‑374‑4432 (Monday–Friday, 8 AM–8 PM ET) or via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love at First Chill ❄️
on December 19, 2025
Posted by: Kmat04
[This review was collected as part of a promotion.] I’m really happy with this Frigidaire refrigerator. It has a clean, modern design that looks great in my space and fits seamlessly with the rest of my kitchen. I’ve actually had multiple guests ask me about it because of how stylish it looks, which says a lot for an appliance.
Beyond the appearance, it’s been performing exactly as expected—quiet, efficient, and easy to organize. Overall, it feels well-designed, dependable, and thoughtfully made. I’m very glad I chose Frigidaire and would definitely recommend this fridge to others looking for something that balances aesthetics and functionality.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 22, 2025
Hi there! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator not only looks great in your kitchen but is also performing efficiently and quietly. It’s wonderful to know that it’s helping keep your food organized and that guests have noticed its stylish design.
We appreciate your recommendation and are so glad that your fridge is balancing both aesthetics and functionality for you. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your recommendation and are so glad that your fridge is balancing both aesthetics and functionality for you. Thank you for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on December 19, 2025
Posted by: Vette Man
[This review was collected as part of a promotion.] Great looking fridge.
Just the size and dimensions that we needed, fits perfect!
Great price for a French Door fridge.
Very happy with purchase!
Just the size and dimensions that we needed, fits perfect!
Great price for a French Door fridge.
Very happy with purchase!
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 22, 2025
We’re delighted to hear that your new fridge is a perfect fit and that you’re happy with both the size and the value! It’s wonderful to know that it meets your needs and expectations.
If you have any questions or need assistance with your appliance, our team is here to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to provide support or guidance to help you get the most out of your refrigerator. — Maria
If you have any questions or need assistance with your appliance, our team is here to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to provide support or guidance to help you get the most out of your refrigerator. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Frig
on December 19, 2025
Posted by: Pefi
[This review was collected as part of a promotion.] This refrigerator is perfect for my home, a small city apartment. The size is small enough and big enough, and the french doors make it even more size efficient. Finish is quality and its easy to clean.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 19, 2025
Hello Pefi!
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re delighted to hear that the size, French door design, and finish are working perfectly for your city apartment and that it’s easy to keep clean.
We appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re delighted to hear that the size, French door design, and finish are working perfectly for your city apartment and that it’s easy to keep clean.
We appreciate you choosing Frigidaire and hope your refrigerator continues to provide convenience and reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 19, 2025
Posted by: Darkness below
[This review was collected as part of a promotion.] Absolutely love my new fridge, there is only one thing I wish it had but doesn’t is a light in the freezer. That’s why I gave it a 4 star rating.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 22, 2025
We’re happy to hear that you absolutely love your new Frigidaire refrigerator! We appreciate your feedback regarding the freezer light, as it helps us understand how we can improve our products. If you ever have questions or need assistance, our Customer Care Team is available via Live Chat at Frigidaire.com or by calling 1-800-374-4432 (Monday – Friday, 8:30am – 8pm ET, Saturday 9am – 6pm ET). – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 19, 2025
Posted by: Djwright
[This review was collected as part of a promotion.] Needs a light in the frozen part
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on December 20, 2025
Posted by: Bfd3
[This review was collected as part of a promotion.] For a small apartment, my wife and I love the capacity of this fridge. It was easy to set up. The only issue we've had so far is that the sliding part of the left fridge door sometimes gets caught on the right door when you only open and close the left side.
Written by a customer while visiting frigidaire.com