Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,823 Reviews)
Rating breakdown 6,823 reviews
5 Stars
5,178
4 Stars
1,371
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Nicely designed smaller fridge with lots of storage options
on December 10, 2025
Posted by: KansasCityGal
[This review was collected as part of a promotion.] Nicely designed fridge with lots of storage options. The door compartments are large and have given me much more space than my previous 18 ft.³ fridge did. Plus the shelf options are great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 10, 2025
Hello KansasCityGal!
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the design and storage features of your new Frigidaire refrigerator. It’s great that the door compartments and adjustable shelves are providing you with more space and flexibility than your previous fridge!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the design and storage features of your new Frigidaire refrigerator. It’s great that the door compartments and adjustable shelves are providing you with more space and flexibility than your previous fridge!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire refrigerator
on December 10, 2025
Posted by: Dlwest
[This review was collected as part of a promotion.] I absolutly love they way the doors close. However, I find having NO light in freezer is disappointing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on December 10, 2025
Posted by: Uscpharmd2003
[This review was collected as part of a promotion.] I purchased this product from an online search. Once the product was delivered it was just as advertised online. It’s a great fridge for my small space.
Response from frigidaire.comBy John, Online Outreach Specialist, December 10, 2025
Hi, Uscpharmd2003. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 10, 2025
Posted by: MelissaRC
[This review was collected as part of a promotion.] I love my Refrigerator Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 10, 2025
Posted by: homeowners12
[This review was collected as part of a promotion.] nice frig nice price on black friday
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 11, 2025
Hi, homeowners12! We’re glad to hear that your French Door Refrigerator was a good fit for your needs and that you were able to take advantage of a Black Friday offer. We appreciate you choosing Frigidaire and hope it continues to serve you well. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 10, 2025
Posted by: Ren1
[This review was collected as part of a promotion.] Beautiful refrigerator. Slim fit works well in our kitchen but the interior has plenty of space. Love
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 12, 2025
Hi Ren! Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator not only fits perfectly in your kitchen but also provides plenty of interior space. It’s wonderful when an appliance combines style, functionality, and a great fit — and we’re so glad you’re enjoying it.
Thank you for choosing Frigidaire, and we hope it continues to serve you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for choosing Frigidaire, and we hope it continues to serve you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful more compact French Door model
on December 11, 2025
Posted by: Sparkle Queen
[This review was collected as part of a promotion.] A perfect size for a smaller kitchen, this french door refrigerator still has plenty of room inside. Runs beautifully and looks great!
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 11, 2025
Thank you for the wonderful review! We’re so glad to hear the refrigerator is the perfect fit for your kitchen and still offers plenty of space inside. It’s great to know it’s running beautifully and looking great, too. We truly appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Looking Refrigerator
on December 11, 2025
Posted by: mmroadking
[This review was collected as part of a promotion.] I was looking to replace my 35-year-old fridge and needed something no higher than 68 in. There aren't many options with bottom-freezers and French doors.
After reviewing the reviews, I tried this one and have been happy with it so far.
The freezer isn't as deep (front-to-back) as my old one. I would buy 14 in. par-baked pizza, which would fit in my old freezer, but it won't fit in this freezer. Not a big deal, but something to be aware of. The refrigerator section is well-lit, with the lights flush and unobtrusive. Some reviews I read mentioned that the fridge is loud. On the first day I had it, it sounded as if a fan was running on low in the kitchen. But I only heard it when the house was quiet. Additionally, some reviews noted the icemaker being loud. My old ice maker made noise when it dispensed ice into the bin, so I don't understand how ice makers don't make noise. I guess this is my review of this refrigerator. Nothing special, I wasn't looking for a fancy refrigerator. All I want is a nice-looking refrigerator with an icemaker that would last for years to come.
After reviewing the reviews, I tried this one and have been happy with it so far.
The freezer isn't as deep (front-to-back) as my old one. I would buy 14 in. par-baked pizza, which would fit in my old freezer, but it won't fit in this freezer. Not a big deal, but something to be aware of. The refrigerator section is well-lit, with the lights flush and unobtrusive. Some reviews I read mentioned that the fridge is loud. On the first day I had it, it sounded as if a fan was running on low in the kitchen. But I only heard it when the house was quiet. Additionally, some reviews noted the icemaker being loud. My old ice maker made noise when it dispensed ice into the bin, so I don't understand how ice makers don't make noise. I guess this is my review of this refrigerator. Nothing special, I wasn't looking for a fancy refrigerator. All I want is a nice-looking refrigerator with an icemaker that would last for years to come.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 12, 2025
Thank you for sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that it has been a good fit for your needs and that you’re enjoying features like the well-lit, unobtrusive interior.
We appreciate your notes about the freezer depth and sounds from the fan and ice maker. Your feedback is valuable, as it helps us understand how our products perform in real homes. While counter-depth designs sometimes limit freezer depth compared to older models, we’re happy that overall the refrigerator is meeting your expectations.
Thank you again for taking the time to provide a detailed review. We hope your new refrigerator continues to serve you well for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
We appreciate your notes about the freezer depth and sounds from the fan and ice maker. Your feedback is valuable, as it helps us understand how our products perform in real homes. While counter-depth designs sometimes limit freezer depth compared to older models, we’re happy that overall the refrigerator is meeting your expectations.
Thank you again for taking the time to provide a detailed review. We hope your new refrigerator continues to serve you well for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com