Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love this refrigerator
on March 31, 2026
Posted by: Ccsw
[This review was collected as part of a promotion.] It’s exactly what we needed
Great efficient space
Quiet
Great efficient space
Quiet
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 31, 2026
Thank you for the 5-star review! We’re glad to hear the refrigerator is exactly what you needed. It’s great to know you’re enjoying the efficient use of space and quiet performance. We truly appreciate your feedback! If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 31, 2026
Posted by: Folsom L
[This review was collected as part of a promotion.] Its a nice refrigerator. Ice maker works great. It is smaller than my previous one but the doors hold a lot more. I am very happy and highly recommend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 2, 2026
Hi there. We’re glad to hear you’re happy with your new refrigerator! It’s great that the ice maker works well and that the doors provide ample storage despite the smaller overall size. Thank you for recommending it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire Fridge!
on March 30, 2026
Posted by: SandyBtwell
[This review was collected as part of a promotion.] My new refrigerator is perfect. I have an odd space to fit it in but, it fit perfectly. I love the lighting and the stainless steel front! I bought a Frigidaire dishwasher and will be getting Frigidaire oven and microwave as well!
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 31, 2026
Hello SandyBtwell!
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV) fits perfectly in your space and is meeting your expectations.
It’s great to know you’re enjoying the bright interior lighting and stainless steel design—we’re especially happy that it complements your home so well. We also truly appreciate your loyalty and are honored that you’re considering Frigidaire for your dishwasher, oven, and microwave as well.
We look forward to being part of your kitchen for years to come! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV) fits perfectly in your space and is meeting your expectations.
It’s great to know you’re enjoying the bright interior lighting and stainless steel design—we’re especially happy that it complements your home so well. We also truly appreciate your loyalty and are honored that you’re considering Frigidaire for your dishwasher, oven, and microwave as well.
We look forward to being part of your kitchen for years to come! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 30, 2026
Posted by: josh43
[This review was collected as part of a promotion.] so far,so good. like the design
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 31, 2026
Hello josh43!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the design of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We appreciate you choosing Frigidaire, and we hope your new refrigerator continues to meet your expectations and serves you well.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the design of your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We appreciate you choosing Frigidaire, and we hope your new refrigerator continues to meet your expectations and serves you well.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on March 30, 2026
Posted by: JKP49
[This review was collected as part of a promotion.] Just what I wanted, fits perfect in spot quiet.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hi there, JKP49! Thank you for your feedback! We’re delighted to hear that your Frigidaire appliance fits perfectly in your space and operates quietly. It’s great to know it’s exactly what you were looking for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 30, 2026
Posted by: Foodprep
[This review was collected as part of a promotion.] So far so good. Ice maker is noisy but love being able to open fridge doors on both sides. Plenty of room. Getting used to a bottom freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 30, 2026
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the spacious design and flexible door access. We appreciate your patience with the ice maker noise and hope you continue to enjoy your refrigerator. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for Smaller Spaces
on March 29, 2026
Posted by: Kimberlyseq1
[This review was collected as part of a promotion.] Love the clean, counter-depth look—fits perfectly in our kitchen. Keeps everything cold, runs quietly, and has a smart layout inside. Very happy with this purchase!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hi Kimberlyseq1, thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator fits perfectly in your kitchen and that you’re enjoying the quiet operation, smart interior layout, and reliable cooling. Your satisfaction with your purchase means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
My new frig
on March 29, 2026
Posted by: Wilcoxsp
[This review was collected as part of a promotion.] After being without one for over 2 months due to an issue with another name brand frig,this one is certainly a great frig
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hello there, Wilcoxsp! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire refrigerator is living up to your expectations and providing the reliable performance you were looking for after your previous experience. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind words, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind words, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com