Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,373 Reviews)
Rating breakdown 6,373 reviews
5 Stars
4,816
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Counter depth French door refrigerator
on December 7, 2025
Posted by: JRNuerge
[This review was collected as part of a promotion.] Very pleased with appliance so far.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 8, 2025
Hello JRNuerge!
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that you’re very pleased with your appliance so far!
We appreciate your trust in Frigidaire and hope your refrigerator continues to meet your expectations. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that you’re very pleased with your appliance so far!
We appreciate your trust in Frigidaire and hope your refrigerator continues to meet your expectations. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good to go
on December 7, 2025
Posted by: RichS51
[This review was collected as part of a promotion.] This straightforward, uncomplicated fridge fits my space perfectly and handles all the basics well, including ever-ready icemaker.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 8, 2025
Hello RichS51!
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that it fits your space perfectly and meets your everyday needs, including the icemaker.
Your satisfaction is very important to us, and we’re thrilled that your Frigidaire appliance is making your kitchen experience easier and more convenient. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV). We’re delighted to hear that it fits your space perfectly and meets your everyday needs, including the icemaker.
Your satisfaction is very important to us, and we’re thrilled that your Frigidaire appliance is making your kitchen experience easier and more convenient. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like this refrigerator!
on December 7, 2025
Posted by: SKNL
[This review was collected as part of a promotion.] This refrigerator is smaller than my previous, but functions perfectly for 2 people. The shelves and layout of the door bins is nice. Nice bright lighting. Bins in the freezer are excellent! And I love the look and function of the French doors.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 9, 2025
Thank you for sharing your experience with your Frigidaire refrigerator, SKNL! We’re glad to hear that it’s working perfectly for your household and that you appreciate the thoughtful layout of the shelves and door bins, as well as the bright lighting. It’s wonderful to know that you’re enjoying the freezer bins and the style and functionality of the French doors.
If you have any other suggestions, comments, or concerns, please reach out to us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well. - Maico
If you have any other suggestions, comments, or concerns, please reach out to us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I wanted
on December 8, 2025
Posted by: WillD1216
[This review was collected as part of a promotion.] I love the French Doors, the size fit perfect!
Response from frigidaire.comBy John, Online Outreach Specialist, December 9, 2025
Hello, WillD1216. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 8, 2025
Posted by: vwaldie
[This review was collected as part of a promotion.] Love my new fridge!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 10, 2025
Hi Waldie! Thank you so much for sharing your excitement! We’re thrilled to hear that you love your new Frigidaire fridge. Enjoy all the convenience and features it brings to your home, and know that we’re here if you ever need support.
We appreciate you choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on December 8, 2025
Posted by: Jrace72
[This review was collected as part of a promotion.] Great size for a couple.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on December 8, 2025
Posted by: Juliana R
[This review was collected as part of a promotion.] It's beautiful and fits my space perfectly! Appreciate that it's possible and also easy to turn off the ice maker as I don't have a water line.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 9, 2025
Hi, Juliana R! Thank you for your review. It’s encouraging to hear that your refrigerator fits seamlessly into your space and that managing the ice maker was simple even without a water line. Feedback like yours helps us continue refining our designs. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST, and we will dive right in. We're here anytime you need support. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit
on December 9, 2025
Posted by: KWG50
[This review was collected as part of a promotion.] I had a space that couldn't be changed so I searched and searched, finally coming across this refrigerator. It looks like it was made for this space. Love the look and space inside. Two suggestions, a light in the freezer and making a model that is standard depth in addition to counter depth.
Written by a customer while visiting frigidaire.com