Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on December 3, 2025
Posted by: Joz73
[This review was collected as part of a promotion.] The unit is a perfect fit for our kitchen and looks great! The only criticism I have is the design of the freezer compartment which doesn't maximize the space available.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge
on December 3, 2025
Posted by: Grammy A
[This review was collected as part of a promotion.] I am very pleased with my purchase. This is my first freezer on the bottom and I love not having to get my juice and heavy fridge things from a very low shelf any more. Refrigerator items are now right at eye level and easy to reach. The French doors are great. I only need to open the side where I need to access something. This refrigerator is very quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s just great
on December 4, 2025
Posted by: Jjfelix
[This review was collected as part of a promotion.] Love the new refrigerator
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 4, 2025
Hi, Jjfelix! We’re so glad to hear you’re enjoying your new French Door Refrigerator! Thank you for taking a moment to share your experience—it means a lot to us. If there’s anything more we can help with, you can reach us through Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to assist. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door counter depth jewel.
on December 4, 2025
Posted by: Highkix
[This review was collected as part of a promotion.] We are so happy with the purchase of our new refrigerator. It is roomy, especially for a counter depth model, and is attractive too. It is brightly lit and keeping temps exactly as programmed. The freezer is organized and small ice maker is is a workhorse. Would highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It
on December 4, 2025
Posted by: fiesty0624
[This review was collected as part of a promotion.] we bought this 2 weeks ago and love it lots of room inside
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 5, 2025
Hi, fiesty0624! We appreciate your review! It’s encouraging to know that your refrigerator offers the storage space you were looking for. Thank you for taking the time to share your feedback. For any questions or support, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432, Monday-Friday, 8:30 am-8 pm EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pefect size, looks good,
on December 4, 2025
Posted by: Sweetpatty
[This review was collected as part of a promotion.] Great looking fridge, fantastic price, installation and haul away wernt fantastic. I would but any fridge from Frigidaire again
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 8, 2025
Hi there. Thank you for sharing your experience with your new refrigerator. We’re glad to hear that you’re enjoying the look and value of your fridge!
We apologize that the installation and haul-away process did not meet your expectations. Your feedback is important, and we will share it with our delivery partners to help improve the experience for future customers.
We truly appreciate your trust in Frigidaire and look forward to serving you again. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We apologize that the installation and haul-away process did not meet your expectations. Your feedback is important, and we will share it with our delivery partners to help improve the experience for future customers.
We truly appreciate your trust in Frigidaire and look forward to serving you again. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really nice refrigerator
on December 5, 2025
Posted by: MarkU1257
[This review was collected as part of a promotion.] I replaced an old side by side with this unit. It took a little getting used to because I replaced a 22 cu ft unit with this 17.6 cu ft model. It works just fine for me though...I'm much less likely to "lose" food in it! I really like the french door style and the freezer holds plenty for me. The finish is great, cleans up easily and the LED interior lighting is very nice. I'd recommend this unit.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 5, 2025
Hello MarkU1257!
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re delighted to hear that the French door design, spacious freezer, easy-to-clean finish, and bright LED interior lighting are making a difference in your kitchen.
It’s great that the counter-depth design helps you keep track of your food more easily, and we appreciate your recommendation. Thank you for choosing Frigidaire—we hope your refrigerator continues to serve you well for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV)! We’re delighted to hear that the French door design, spacious freezer, easy-to-clean finish, and bright LED interior lighting are making a difference in your kitchen.
It’s great that the counter-depth design helps you keep track of your food more easily, and we appreciate your recommendation. Thank you for choosing Frigidaire—we hope your refrigerator continues to serve you well for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on December 5, 2025
Posted by: Duanelives
[This review was collected as part of a promotion.] Roomy enough, good set up so it doesn't seem too packed. Love the drawers in the freezer rather than a big box. Harder for things to get lost and forgotten.
Written by a customer while visiting frigidaire.com