Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Thanks Frigidaire!!!
on November 29, 2025
Posted by: boattail
[This review was collected as part of a promotion.] This refrigerator made a great replacement for our 40+ year old Kenmore refrigerator. The French doors provide optimal space while the main shelves hold all we need. Being able to adjust the shelves is a plus as well. What can I say about the freezer except you can find everything without having to remove a bunch of items. The ice-maker makes plenty of small cubes and keeps the container full. Thanks Frigidaire!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 29, 2025
Posted by: Lorelei18
[This review was collected as part of a promotion.] Nice refrigerator! Overall happy with it but could’ve used more drawer space like a deli drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 30, 2025
Posted by: KatStar
New to us, so we will see how it fares. Love the layout of the bottom freezer... the multiple leveled drawers make it so much easier to find things!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on November 30, 2025
Posted by: Bunbun1982
[This review was collected as part of a promotion.] I like this refrigerator because when I open it to look inside I can see everything without having to bend over.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side
on November 30, 2025
Posted by: Ron479
[This review was collected as part of a promotion.] Having a side by side fridge is amazing. With the freezer on the bottom it makes everything you need daily be right in front of your eyes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on November 30, 2025
Posted by: John195674
[This review was collected as part of a promotion.] It’s smaller than our last refrigerator but I swear it has much more space! Love the freezer area and layout works much better in a smaller kitchen. Easy to setup easy to follow digital controls. Very happy!
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 2, 2025
Thank you for sharing your experience with your Frigidaire refrigerator, John195674! We’re thrilled to hear that despite its smaller footprint, it provides plenty of space and that the freezer layout works perfectly for your kitchen. It’s wonderful that you find the digital controls easy to use and that the setup was straightforward. We’re so glad it’s making your daily routines easier and more enjoyable!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to assist you.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your refrigerator for years to come! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to assist you.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your refrigerator for years to come! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall a very good fridge
on November 30, 2025
Posted by: Sammie75
[This review was collected as part of a promotion.] So far the fridge has been working well for the couple weeks we have had it, the storage in both of the doors is very nice. We wish the freezer had a little more storage space with perhaps doing one less drawer and having the second drawer be bigger but that's a small nitpick
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2025
Hi there. Thank you for sharing your experience with your new fridge! We’re glad to hear it’s been working well and that you appreciate the convenient storage in the doors.
We also appreciate your feedback about the freezer layout. Your suggestion about optimizing drawer sizes is helpful, and we’ll share it with our product team for consideration in future designs.
We’re thrilled that overall you’re enjoying your appliance, and we appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your feedback about the freezer layout. Your suggestion about optimizing drawer sizes is helpful, and we’ll share it with our product team for consideration in future designs.
We’re thrilled that overall you’re enjoying your appliance, and we appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator for 2 people
on November 30, 2025
Posted by: ASK_520
[This review was collected as part of a promotion.] Purchased this refrigerator to replace a stand Freezer on top model, and overall pleased with the choice. The one minor complaint - would be nice to have a light in the freezer, but we can live with not having it there. Sufficient space to keep what we need to, and the top door aspect of the fridge makes things very accessible.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2025
Hi there. Thank you for sharing your experience! We’re glad to hear you’re pleased with your new refrigerator and that the top-door design makes items easily accessible.
We appreciate your feedback about a freezer light and will share it with our product team for consideration in future models. We’re happy to know the space meets your needs and that overall, you’re enjoying your fridge!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback about a freezer light and will share it with our product team for consideration in future models. We’re happy to know the space meets your needs and that overall, you’re enjoying your fridge!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com