Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on November 24, 2025
Posted by: 1769
This unit meets my expectations.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 25, 2025
Hi 1769, we’re glad to hear that your French-Door Refrigerator is meeting your expectations!
If you have any questions about features or need assistance, our team is available via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday 9 am – 6 pm ET. - Reed
If you have any questions about features or need assistance, our team is available via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 24, 2025
Posted by: xladilnik
[This review was collected as part of a promotion.] It works good, but the noises it makes are annoying and not what I am used to have from my older Kenmoore.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 25, 2025
Hello xladilnik!
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re glad to hear the unit is working well, but we’re sorry that the operating noises are causing frustration. Modern refrigerators do produce different sounds compared to older models due to updated compressors, energy-efficient components, and variable-speed fans.
If you’d like, we can help determine whether the noises you’re hearing are normal or if they may indicate something that needs attention. Please feel free to reach out with any details or concerns, and we’ll be happy to assist further. You can connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Your comfort and satisfaction are important to us!~Sam
Thank you for sharing your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re glad to hear the unit is working well, but we’re sorry that the operating noises are causing frustration. Modern refrigerators do produce different sounds compared to older models due to updated compressors, energy-efficient components, and variable-speed fans.
If you’d like, we can help determine whether the noises you’re hearing are normal or if they may indicate something that needs attention. Please feel free to reach out with any details or concerns, and we’ll be happy to assist further. You can connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Your comfort and satisfaction are important to us!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the new fridge!
on November 24, 2025
Posted by: KimJD
[This review was collected as part of a promotion.] Very spacious and love the consistency of the performance. Super happy with the ice maker!
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 26, 2025
Hello KimJD! Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the spaciousness of your fridge and the consistent performance. It’s also great to know that the ice maker is exceeding your expectations. Nothing beats having a steady supply of ice!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 25, 2025
Posted by: Words
[This review was collected as part of a promotion.] My new refrigerator fits so nicely no into my kitchen. It’s clean lines and stainless steel finish have really upgraded the feel of my kitchen.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 26, 2025
Hi, Words! We’re delighted to hear that your new Frigidaire French door refrigerator fits perfectly in your kitchen and that its clean lines and stainless steel finish have elevated the overall look and feel of your space. It’s wonderful to know it’s making a stylish and functional impact. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes my kitchen a showplace!
on November 25, 2025
Posted by: Enjoying the view
[This review was collected as part of a promotion.] Small but roomy I wanted something to fit in my spot that I didn't have to cut the cupboards for worked out perfect
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 26, 2025
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV) fits perfectly, provides great space, and adds a beautiful touch to your kitchen. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 25, 2025
Posted by: MLMC
[This review was collected as part of a promotion.] Have only had it for a couple weeks,
Happy with it So far.
Happy with it So far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great little refrigerator
on November 25, 2025
Posted by: Lthomp0215
[This review was collected as part of a promotion.] For a small refrigerator, it seems to make wise use of its space inside. Only downside, the freezer is dark.
Response from frigidaire.comBy John, Online Outreach Specialist, November 25, 2025
Hello, Lthomp0215. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 25, 2025
Posted by: amyh0183919
[This review was collected as part of a promotion.] Perfect size!
Written by a customer while visiting frigidaire.com