Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on June 1, 2026
Posted by: New2usfridge
[This review was collected as part of a promotion.] Have had it for a couple weeks now. Very nice unit. Runs quiet and ice maker works great! Only issue for me is the engineers didn't figure out that you can't open the right side crisper without opening both front doors!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 2, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your new refrigerator and that it has been performing well during your first few weeks of ownership.
We also appreciate you sharing your comments regarding access to the crisper drawer. Feedback like yours is very valuable, as it helps us better understand how our products are used in everyday situations and what features are most important to our customers.
Thank you for taking the time to share your experience with us. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
We also appreciate you sharing your comments regarding access to the crisper drawer. Feedback like yours is very valuable, as it helps us better understand how our products are used in everyday situations and what features are most important to our customers.
Thank you for taking the time to share your experience with us. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator
on May 31, 2026
Posted by: Shezshells
[This review was collected as part of a promotion.] Absolutely love this fridge, it's the perfect size, stays super cold, we have room for everything. Love the French door style and the nonfingerprint finish. Couldn't be happier!
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 1, 2026
Hello Shezshells!
Thank you for taking the time to share your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We are thrilled to hear that you absolutely love your refrigerator and that its size is a perfect fit for your space. It’s great to know that you have plenty of storage room, and that the cooling performance is keeping everything at the ideal temperature.
We’re also glad you’re enjoying the French door design and the smudge-resistant finish, which are designed to add both convenience and style to your kitchen. We truly appreciate your support and are delighted to hear that you couldn’t be happier with your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator. We are thrilled to hear that you absolutely love your refrigerator and that its size is a perfect fit for your space. It’s great to know that you have plenty of storage room, and that the cooling performance is keeping everything at the ideal temperature.
We’re also glad you’re enjoying the French door design and the smudge-resistant finish, which are designed to add both convenience and style to your kitchen. We truly appreciate your support and are delighted to hear that you couldn’t be happier with your new refrigerator!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far, So Good
on May 31, 2026
Posted by: Davefeld23
[This review was collected as part of a promotion.] Only had refrigerator for two weeks. Works as designed. Disappointed that it does not have a light in the freezer portion and that the ice cubes are so samll.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 2, 2026
Hi, Davefeld23! Thank you for sharing your feedback on your Frigidaire French Door Refrigerator. We’re glad to hear that your unit is working as designed and performing well during your first few weeks of use.
We appreciate your comments regarding the freezer lighting and ice size. We understand how these features can impact everyday convenience, and your feedback is valuable as we continue to evaluate and improve our product designs.
Thank you again for choosing Frigidaire and for taking the time to share your experience. We hope your refrigerator continues to serve you well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we will be happy to assist you. -Angel
We appreciate your comments regarding the freezer lighting and ice size. We understand how these features can impact everyday convenience, and your feedback is valuable as we continue to evaluate and improve our product designs.
Thank you again for choosing Frigidaire and for taking the time to share your experience. We hope your refrigerator continues to serve you well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on May 31, 2026
Posted by: Craftyone
[This review was collected as part of a promotion.] Live the French doors! The freezer has 3 draws so very easy to find stuff and keep organized! Ice make keeps the ice in the tray and doesn’t overflow out into the freezer like others I have had. This one is perfect!!! Would definitely recommend!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 2, 2026
Hi, Craftyone! Thank you for sharing your wonderful feedback! We are thrilled to hear that you are enjoying your Frigidaire French Door Refrigerator and that the French door design, organized three-drawer freezer, and easy access storage are making everyday use more convenient for you. It’s also great to know that the ice maker is performing well and helping keep your freezer neat and overflow-free—just the experience we aim to deliver.
We truly appreciate your recommendation and are delighted that your refrigerator has been such a perfect fit for your home. Thank you for choosing Frigidaire, and we hope you continue to enjoy its performance and convenience for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to assist you. -Angel
We truly appreciate your recommendation and are delighted that your refrigerator has been such a perfect fit for your home. Thank you for choosing Frigidaire, and we hope you continue to enjoy its performance and convenience for years to come.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
new purchase
on May 31, 2026
Posted by: Hayward1955
[This review was collected as part of a promotion.] Clean line, very attractive and it has all the space I need. Love the bottom freezer and multiple drawers for neat arrangement.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the clean design and attractive look of your refrigerator, and that the spacious interior, bottom freezer, and multiple drawers are helping you stay neatly organized. We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on May 31, 2026
Posted by: Cdpeters
[This review was collected as part of a promotion.] We love our new Frigidaire refrigerator. Its so nice and quiet and so much more room.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 2, 2026
Hi, Cdpeters! We’re really glad to hear you’re loving your new Frigidaire refrigerator! It’s great that the quiet operation and extra space are making a difference for you—that combination really helps day-to-day convenience.
If you ever need assistance or have questions down the line, you can reach us anytime via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
If you ever need assistance or have questions down the line, you can reach us anytime via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 30, 2026
Posted by: JannT
[This review was collected as part of a promotion.] We love our new refrigerator. It is so roomy and everything is visible at a glance
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hi JannT, thank you for sharing your feedback!
We’re so glad to hear you’re loving your new refrigerator and that you’re enjoying the spacious interior and easy visibility of your items. Having everything organized and visible at a glance really helps make everyday use more convenient, and we’re happy it’s working well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re so glad to hear you’re loving your new refrigerator and that you’re enjoying the spacious interior and easy visibility of your items. Having everything organized and visible at a glance really helps make everyday use more convenient, and we’re happy it’s working well for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side stainless fridge
on May 30, 2026
Posted by: Mikeyknows
[This review was collected as part of a promotion.] Works great doors are solid food stays well to perfection temps
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hi there, Mikeyknows! Thank you for sharing your feedback!
We’re glad to hear that your refrigerator is working great and that you’re happy with the solid door design and consistent temperature performance keeping your food fresh and well preserved. It’s always great to know when our appliances are delivering the reliability and quality you expect.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear that your refrigerator is working great and that you’re happy with the solid door design and consistent temperature performance keeping your food fresh and well preserved. It’s always great to know when our appliances are delivering the reliability and quality you expect.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com