Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
I enjoy my new Refrigerator
on November 16, 2025
Posted by: Pick612
[This review was collected as part of a promotion.] Recently, I purchased a new Frigidaire Refrigerator. I am very happy with my purchase. The refrigerator is quiet. I like how easy it is to organize my freezer. My only disappointment is the refrigerator does not have a meat tray or a light in the freezer. I would highly recommend my refrigerator.
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 17, 2025
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you're enjoying your new Frigidaire refrigerator and that its quiet operation and easy-to-organize freezer are working well for you.
We appreciate you pointing out the missing meat tray and freezer light—your comments help us understand what features matter most to our customers.
Thank you again for the recommendation. We're glad your new refrigerator is a great fit for your home! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you pointing out the missing meat tray and freezer light—your comments help us understand what features matter most to our customers.
Thank you again for the recommendation. We're glad your new refrigerator is a great fit for your home! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: Mmmmmmmmmmm
[This review was collected as part of a promotion.] So far so good
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 18, 2025
Hi, Mmmmmmmmmmm! We’re pleased that your Frigidaire French Door Refrigerator is working well in its first month. Don’t hesitate to reach out if you need anything. Reach us anytime via Live Chat at frigidaire.com or by calling 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: KimJD
[This review was collected as part of a promotion.] Loving this new fridge! The ice maker is excellent and the entire unit is pretty spacious!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 19, 2025
Hi Kim! Thank you for sharing your experience! We’re thrilled to hear that you’re loving your new Frigidaire refrigerator, and that the ice maker and spacious design are meeting your needs. It’s wonderful to know it’s making everyday life more convenient and enjoyable.
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and hope your refrigerator continues to serve you well for years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fit for the space available
on November 17, 2025
Posted by: Dacotah
[This review was collected as part of a promotion.] Happy to find that there was a refrigerator of the size that would replace the old refrigerator. Large refrigerators seem to be the norm so to find this one with most the options we wanted was great. Only feature we would have liked was split shelves in the refrigerator section.
Response from frigidaire.comBy John, Online Outreach Specialist, November 17, 2025
Hello, Dacotah. Thank you so much for sharing your feedback! We’re delighted to hear that you were able to find a refrigerator that fits your space and includes most of the features you were looking for. It’s wonderful to know the size and options met your needs.
We also appreciate your suggestion regarding split shelves in the refrigerator section. Feedback like yours helps us better understand what features are most important to our customers, and we’ll be sure to share your comments with our product teams for future consideration.
If you ever have questions or need assistance, please feel free to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re always here to help. -John
We also appreciate your suggestion regarding split shelves in the refrigerator section. Feedback like yours helps us better understand what features are most important to our customers, and we’ll be sure to share your comments with our product teams for future consideration.
If you ever have questions or need assistance, please feel free to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re always here to help. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
SURPRISINGLY PERFECT!
on November 17, 2025
Posted by: TUTUANNIE
[This review was collected as part of a promotion.] I was initially worried about the storage space in the fridge because the outer dimensions (which fit perfectly in our space) are much smaller than the old bulky fridge. To our surprise, we find it very spacious, even the bottom freezer section which have more drawers to make it better organized.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 19, 2025
We’re delighted to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is fitting your space perfectly and providing more storage than expected. It’s great to know that the interior layout and organized freezer drawers are helping you make the most of the capacity. We designed this model to maximize usable space while maintaining a sleek, counter-depth profile, and we’re glad it’s working so well for your home.
If you ever have any questions or need assistance, feel free to reach out to us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
If you ever have any questions or need assistance, feel free to reach out to us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Refrigerator
on November 17, 2025
Posted by: Gsroad
[This review was collected as part of a promotion.] This is a wonderful fridg/freezer. Is nice looking, convenient storage, and easy to clean. I would definitely recommend this to anyone.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 19, 2025
We’re so happy to hear that you’re enjoying your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator! It’s great to know that you find it not only visually appealing but also functional with its convenient storage and easy-to-clean features. We really appreciate your recommendation and are thrilled that it’s working well for you.
If you have any questions or need any help down the road, feel free to reach out to us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
If you have any questions or need any help down the road, feel free to reach out to us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 18, 2025
Posted by: Pierre 954
[This review was collected as part of a promotion.] My wife love it , very quiet easy to reach inside the fridge
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 19, 2025
Thank you so much for sharing your feedback! We’re thrilled to hear that your wife is enjoying the fridge and that it’s quiet and easy to use. It’s always wonderful to know that our appliances are making daily life a little easier and more convenient for our customers.
If you ever have questions, need tips on maximizing your fridge’s features, or require any assistance, our team is always here to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We truly appreciate your business and your trust in Frigidaire, and we look forward to continuing to support you and your family for years to come! — Maria
If you ever have questions, need tips on maximizing your fridge’s features, or require any assistance, our team is always here to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We truly appreciate your business and your trust in Frigidaire, and we look forward to continuing to support you and your family for years to come! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on November 18, 2025
Posted by: djroma
[This review was collected as part of a promotion.] This model fits in my kitchen perfectly. While it has less features than other models, it has everything I need, looks nice and runs well so far.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 19, 2025
Hello djroma!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV, fits perfectly in your kitchen and meets your needs. It’s great to know that it looks nice, runs well, and provides the features that are important to you. We appreciate you choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV, fits perfectly in your kitchen and meets your needs. It’s great to know that it looks nice, runs well, and provides the features that are important to you. We appreciate you choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com