Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on November 15, 2025
Posted by: Foley2009
[This review was collected as part of a promotion.] I have not had my fridge for long but I love it so far. It is very energy efficient.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 17, 2025
Hi, Foley2009! We appreciate your review! It’s wonderful to hear that your Frigidaire French Door Refrigerator is living up to your expectations and performing efficiently. We’re happy it’s making your daily life a little easier. If you need further assistance, please feel free to reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 AM–8 PM EST, and our team will be ready to support you. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
My New Refrigerator
on November 15, 2025
Posted by: Wendy W
[This review was collected as part of a promotion.] We had to buy this refrigerator without seeing one in person because the store didn’t have one on display.
There are several things I would change if I could. The lights are placed in the front, by the door which makes the back of the shelves dark. They should have been placed in the middle of the ceiling. Also, there is no light in the freezer.
The ice maker started making ice within a few hours of being plugged in and I like the small cubes it makes.
The crisper drawers are a good size, but there is not a meat drawer. I put our cheese and lunch meat in a basket which takes up precious space.
We have had it for a week and overall, it is a very good refrigerator.
There are several things I would change if I could. The lights are placed in the front, by the door which makes the back of the shelves dark. They should have been placed in the middle of the ceiling. Also, there is no light in the freezer.
The ice maker started making ice within a few hours of being plugged in and I like the small cubes it makes.
The crisper drawers are a good size, but there is not a meat drawer. I put our cheese and lunch meat in a basket which takes up precious space.
We have had it for a week and overall, it is a very good refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 15, 2025
Posted by: Npm2
[This review was collected as part of a promotion.] I do like the refrigerator but it is small. I have a small kitchen and it was the only one that would fit. It will be challenging over the holidays getting all prepped foods into the fridge
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 17, 2025
Hi there. Thank you for your feedback! We’re glad to hear you like your refrigerator and that it fits well in your kitchen. We understand how a smaller size can be challenging during busy times like the holidays. We appreciate your input and hope you continue to enjoy using your appliance. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator!
on November 15, 2025
Posted by: Tboggs
[This review was collected as part of a promotion.] Stylish and super well made and easy to use. Our new Frigidaire French door refrigerator is a great upgrade to our kitchen and home. So well thought out and simple yet beautiful. Get yours today !
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator
on November 15, 2025
Posted by: Mo627
[This review was collected as part of a promotion.] Refrigerator is 17.6 cu ft Not 18cu ft as described. Sides of refrigerator are not stainless steel as I assumed the entire exterior of refrigerator would be Stainless Steel is only the Front there is also discoloration on left side
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 18, 2025
Thank you for taking the time to share your feedback about the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We apologize for any confusion regarding the capacity and the exterior finish. The refrigerator is accurately listed as 17.6 cu. ft., and we understand how the product description could lead to assumptions about the sides being stainless steel as well.
We’re also sorry to hear about the discoloration on the left side of your appliance. Should you need further assistance, please reach out to us at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM & Saturday, 9:00 AM to 6:00 PM ET, so we can assist you with this issue and address any concerns you may have about your refrigerator.
Your feedback is important to us as we strive to provide clear information and quality products. Thank you again for bringing this to our attention.
We’re also sorry to hear about the discoloration on the left side of your appliance. Should you need further assistance, please reach out to us at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM & Saturday, 9:00 AM to 6:00 PM ET, so we can assist you with this issue and address any concerns you may have about your refrigerator.
Your feedback is important to us as we strive to provide clear information and quality products. Thank you again for bringing this to our attention.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 15, 2025
Posted by: Chill out Becky
[This review was collected as part of a promotion.] Love the size for my smaller kitchen. Wish the door bins had more height options. Wish an operating & troubleshooting manual came with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on November 16, 2025
Posted by: Lmolly
[This review was collected as part of a promotion.] This refrigerator is perfect for small spaces. Doesn’t take up a lot of room, yet the storage inside is great. The freezer drawers are especially nice. The French doors are an added bonus. Looks classy! It’s also super quiet. I love my new fridge!
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 17, 2025
Hello Lmolly!
Thank you so much for sharing your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that it fits perfectly in your space and that you’re enjoying the roomy storage, convenient freezer drawers, and the sleek look of the French doors.
It’s also great to know that the quiet performance has made a positive difference in your home. We truly appreciate your 5-star review and are glad to hear you love your new fridge!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you so much for sharing your wonderful feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that it fits perfectly in your space and that you’re enjoying the roomy storage, convenient freezer drawers, and the sleek look of the French doors.
It’s also great to know that the quiet performance has made a positive difference in your home. We truly appreciate your 5-star review and are glad to hear you love your new fridge!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our New Frigidaire
on November 16, 2025
Posted by: Maxey130
[This review was collected as part of a promotion.] We love our new Frigidaire. We should have bought this sooner. It is roomy without being obtrusive. Just the right width and height for our small kitchen.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 18, 2025
Hi there. Thank you so much for the wonderful feedback! We’re thrilled to hear that your new Frigidaire fits your space perfectly and gives you the room you need without overwhelming your kitchen. We’re glad it’s been such a great addition to your home. Enjoy! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com