Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire ownship
on November 4, 2025
Posted by: Ark2025
[This review was collected as part of a promotion.] The refrigerator we purchased has the required profile we needed on the depth of the lower cabinets. Built-in water filter is so convenient, not having to pull unit out and replace it on the backside.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Whiny motor
on November 4, 2025
Posted by: Lynn1509
[This review was collected as part of a promotion.] I love the flexibility of storing items. We had a top freezer model before. Width was an issue and this refrigerator is a perfect fit. It was really quiet at first, but less than a week of use, I’m guessing the compressor, makes a high pitched hum (best I can describe it) that stops when you open the door. It is really annoying. I’m not sure if this is the norm or there is something wrong with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 5, 2025
Thank you for sharing your experience with your new refrigerator, Lynn1509. We’re glad to hear that the flexibility of storage and the size are working well for your space. I completely understand how concerning and frustrating the high-pitched hum from the compressor can be, especially after it was initially quiet. It’s understandable to wonder whether this is normal or if something might be wrong.
Refrigerators can sometimes produce different sounds during operation, but a persistent high-pitched noise that stops when the door is open may indicate that your unit could benefit from a closer look. Our Customer Support team would be happy to help diagnose the issue and provide guidance on next steps.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and is ready to assist you.
Thank you again for your feedback, and we hope to make your experience with Frigidaire as seamless as possible.
Have a great rest of your day! - Maico
Refrigerators can sometimes produce different sounds during operation, but a persistent high-pitched noise that stops when the door is open may indicate that your unit could benefit from a closer look. Our Customer Support team would be happy to help diagnose the issue and provide guidance on next steps.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and is ready to assist you.
Thank you again for your feedback, and we hope to make your experience with Frigidaire as seamless as possible.
Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
My New Frigidaire Model # FRFG1723AV
on November 5, 2025
Posted by: ccolvin
[This review was collected as part of a promotion.] I love my new refrigerator, I have so much room in the Freezer section that my last fridge did not have. I chose not to install the water feature and it was very easy to turn that off simply by reaching into the refrigerator compartment and switching off the water unit switch. I am very pleased with the ease and convenience of this new appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful
on November 4, 2025
Posted by: Bre29
[This review was collected as part of a promotion.] Fridge fits perfectly in a small space but is surprisingly spacious inside! Very happy!
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on November 5, 2025
Posted by: Farmertim
[This review was collected as part of a promotion.] I am very happy with my new French door style refrigerator so far.
Response from frigidaire.comBy John, Online Outreach Specialist, November 6, 2025
Hello, Farmertim. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
new refigerator 1st in 40 years new
on November 5, 2025
Posted by: Sheri W
[This review was collected as part of a promotion.] Very nice freezer on bottom. Wish freezer had light. Large bright refigerator. 1st new refigerator I have purchased in 40 years. Thanks
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 5, 2025
Posted by: Home Depot shopper
[This review was collected as part of a promotion.] Love our new fridge. Having the freezer on the bottom works perfectly. The visibility in the top is so much better than our previous fridge with freezer on top. Can finally find what I’m looking for!
Written by a customer while visiting frigidaire.com
Customer Rating
5
The right choice
on November 6, 2025
Posted by: KKFRA
[This review was collected as part of a promotion.] I’m loving 🥰 the accessibility of frequently used refrigerator items. After back surgery it was a burden trying to reach items in the bottom of the fridge. There’s plenty of room in both the fridge and freezer
Written by a customer while visiting frigidaire.com