Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect small fridge
on June 3, 2026
Posted by: Woodfam
[This review was collected as part of a promotion.] We love our fridge for its spacious inside despite the small width. We needed a specific size for our space and it fits perfectly. The only drawback is there's no light in the freezer drawer which makes it hard to see into when dark. But otherwise we love everything about it. Quiet, good size, great space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 4, 2026
Hello Woodfam!
Thank you for choosing Frigidaire and for sharing your feedback on the 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV).
We’re delighted to hear that the refrigerator fits your space perfectly and that you’re enjoying its quiet operation and surprisingly spacious interior. It’s great to know it’s meeting your needs so well in both size and performance. We also appreciate your note regarding the freezer drawer lighting. Feedback like this is very helpful, and we’ll be sure to share it with our product team for future consideration. Thank you again for your support and for taking the time to share your experience!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on the 18 Cu. Ft. Counter-Depth French Door Refrigerator (model FRFG1723AV).
We’re delighted to hear that the refrigerator fits your space perfectly and that you’re enjoying its quiet operation and surprisingly spacious interior. It’s great to know it’s meeting your needs so well in both size and performance. We also appreciate your note regarding the freezer drawer lighting. Feedback like this is very helpful, and we’ll be sure to share it with our product team for future consideration. Thank you again for your support and for taking the time to share your experience!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: Chavez89
[This review was collected as part of a promotion.] I love my new refrigerator.
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hello, Chavez89. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy Refrigrator
on June 2, 2026
Posted by: Watching the Waves
[This review was collected as part of a promotion.] So much room. Lots of compartments to make food easy to find. Ice maker works well. Clean lines.
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: BAP4
[This review was collected as part of a promotion.] I love the size, the openness of the unit and the easiness in cleaning it
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer.
Thank you for your kind review! We're delighted to hear that you love the size and open layout of the unit and that it's easy to clean. We designed it with convenience and comfort in mind, so it's wonderful to know it's meeting your expectations. We appreciate your feedback and hope you continue to enjoy using it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your kind review! We're delighted to hear that you love the size and open layout of the unit and that it's easy to clean. We designed it with convenience and comfort in mind, so it's wonderful to know it's meeting your expectations. We appreciate your feedback and hope you continue to enjoy using it! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on June 1, 2026
Posted by: Liberty20
[This review was collected as part of a promotion.] I bought this Refrigerator to replace a 33 year old refrigerator. I have only had this for about two weeks and so far I am really please with this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 3, 2026
Hi there. Thank you for sharing your experience. We’re glad to hear your new Frigidaire refrigerator is off to a great start and that it’s meeting your expectations after replacing your previous unit.
It’s always exciting to make the switch from an older appliance, and we hope you continue to enjoy its performance and reliability in the weeks and years ahead. If you ever have questions or need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
It’s always exciting to make the switch from an older appliance, and we hope you continue to enjoy its performance and reliability in the weeks and years ahead. If you ever have questions or need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
RV friendly
on June 1, 2026
Posted by: kimke
[This review was collected as part of a promotion.] We needed to replace our failed GE refrigerator that came with our rv, and this Frigidaire is absolutely perfect! Fits beautifully and we are fans of the function and reliability in this brand.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, kimke! We truly appreciate your review! It’s wonderful to hear that your Frigidaire French Door Refrigerator was a perfect fit for your RV and has met your expectations for both function and reliability. We’re happy to have you as part of the Frigidaire family.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support or have questions. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support or have questions. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 1, 2026
Posted by: JasonM47
[This review was collected as part of a promotion.] This new fridge was slightly smaller than our previous model, but it was the only model we could find that would fit within our kitchen space. At first, I was afraid that loss of capacity and storage would be an issue, but my concerns were unfounded. Yes, it's smaller, but it doesn't feel smaller because it does a good job of optimizing its space.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, JasonM47! We appreciate your thoughtful review! It’s great to hear that your Frigidaire French Door Refrigerator fits your space requirements and that the interior design has helped maximize storage capacity. We’re happy to know your initial concerns about reduced space turned out not to be an issue.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’re here whenever you need support. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit
on June 1, 2026
Posted by: BJR54
[This review was collected as part of a promotion.] I had very specific maximum measurements for the refrigerator. Very surprised to find exactly what would fit in a French door style with a bottom freezer! The shelf placements work well for our purposes. Excellent lighting. We don’t have a water line so not using the ice maker.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 3, 2026
Hi, BJR54! Thank you for taking the time to share your experience! We're delighted to hear that you found a French door refrigerator that fit your specific space requirements while still offering the style and functionality you were looking for. It's great to know that the shelf configuration works well for your needs and that you're enjoying the excellent interior lighting. We appreciate you choosing Frigidaire and are glad your new refrigerator is a great fit for your home.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be delighted to help with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be delighted to help with anything you may need. -Angel
Written by a customer while visiting frigidaire.com