Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Frig
on April 2, 2026
Posted by: Twinkle 99
[This review was collected as part of a promotion.] I love it. I am in a wheel chair and it allows me to access more since it is not too deep. I wish the door self for milk was lower so it would be easier to lift a gallon of milk out.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 3, 2026
Thank you for sharing your feedback! We’re delighted to hear that your new refrigerator is making items more accessible and convenient for you. We appreciate your suggestion about lowering the milk shelf for easier access—your input is valuable and will be shared with our team as we continue to improve our designs.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
No freezer light
on April 2, 2026
Posted by: Neil11
[This review was collected as part of a promotion.] Everything about this refrigerator is great except the one big drawback no light in the freezer why they scrimped on that feature baffles me! The first refrigerator I’ve ever bought without a freezer light did not know it didn’t have one
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 6, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new refrigerator overall.
We understand your frustration regarding the lack of a freezer light. Your input is valuable and will be shared with our team as we continue to improve our products and features.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
We understand your frustration regarding the lack of a freezer light. Your input is valuable and will be shared with our team as we continue to improve our products and features.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Elaine Thomas Reveiw
on April 2, 2026
Posted by: Ski Queen
[This review was collected as part of a promotion.] I love my new Frigidaire French Door Refrigerator. It doesn't show my grand kids finger prints like my previous frig. Also l don't have to stop what l'm doing or leave my bedroom to get them popsicles or ice cream from the freezer. They can reach it for themselves.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 6, 2026
Hi there, Ski Queen! Thank you for sharing your wonderful feedback! We’re thrilled to hear that your new Frigidaire French Door Refrigerator is making life easier and more enjoyable for you and your grandkids. It’s great that the fingerprint-resistant finish helps keep it looking clean and that the accessible freezer allows your little ones to help themselves safely.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and enjoy your new refrigerator!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and enjoy your new refrigerator!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mark
on April 2, 2026
Posted by: Mark 60
[This review was collected as part of a promotion.] Love the refrigerator roomy runs quiet
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 6, 2026
Good day, Mark 60! Thank you for sharing your feedback! We’re thrilled to hear that you love your Frigidaire refrigerator and that it’s roomy and runs quietly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and enjoy your appliance!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and enjoy your appliance!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 1, 2026
Posted by: Wattsr
[This review was collected as part of a promotion.] My French Door Refrigerator is Great! It fit just perfect in the spot.
Response from frigidaire.comBy John, Online Outreach Specialist, April 2, 2026
Hello, Wattsr. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 1, 2026
Posted by: Candy D
[This review was collected as part of a promotion.] I am amazed at how quiet this refrigerator is, and how spacious. I love the freezer on the bottom and the French doors.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 3, 2026
Thank you so much for sharing your feedback, Candy D! We’re thrilled to hear you’re enjoying how quiet and spacious your new Frigidaire refrigerator is. It’s great to know the bottom freezer and French door design are making everyday use more convenient and enjoyable for you.
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
-Rox
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for small spaces
on March 31, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Looks great in my kitchen. Spacious and easy to clean. Glad I had the option to purchase the type of refrigerator I wanted to fit my space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 1, 2026
Hello Haleyrae!
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re so happy to hear that it looks great in your kitchen and that you’re enjoying the spacious design and easy-to-clean features. It’s wonderful to know you were able to find a refrigerator that fits your space and meets your needs perfectly. We truly appreciate your support and hope you continue to enjoy your Frigidaire appliance for years to come. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We’re so happy to hear that it looks great in your kitchen and that you’re enjoying the spacious design and easy-to-clean features. It’s wonderful to know you were able to find a refrigerator that fits your space and meets your needs perfectly. We truly appreciate your support and hope you continue to enjoy your Frigidaire appliance for years to come. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quite Quiet
on March 31, 2026
Posted by: Jackson Hawkeye
[This review was collected as part of a promotion.] The refrigerator has been great, so far. We really appreciate the quiet and dependable manner in which it operates.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 3, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that your refrigerator is performing quietly and reliably. We appreciate your support and hope it continues to make your daily routine easier!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com