Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on October 30, 2025
Posted by: VA Satisfied Customer
[This review was collected as part of a promotion.] The refrigerator looks good in the space. It has plenty of room for its size. The only con would be the freezer could use its own light.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 30, 2025
Hi, VA Satisfied Customer! Thank you for sharing your thoughtful feedback! We’re happy to hear that your Frigidaire refrigerator looks great in your space and offers plenty of room for your needs. We also appreciate your note about the freezer lighting—feedback like yours helps us continue improving our appliances for a better customer experience. If you ever have any questions or need support, our team is here for you! Connect with us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on October 30, 2025
Posted by: Riitta
I love my new fridge.Freezer conveniently located at the botttom.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 31, 2025
Hi there. We’re so glad to hear that you’re loving your new Frigidaire refrigerator! It’s great to know you’re enjoying the convenient bottom freezer design — perfect for easy access and organization. If you ever need assistance or have questions about your appliance, our Customer Care Team is happy to help at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8 p.m. ET) or via live chat at frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new refrigerator.
on October 30, 2025
Posted by: Kjm9
[This review was collected as part of a promotion.] The style is exactly what I was looking for. Love the roominess of the fridge. I had a side by side which took space away from the room in the fridge. Only downside is it’s a little smaller than the cubic feet I did have. But plenty of room for 2 people’s needs.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for sharing your experience! We’re delighted to hear that the style and roominess of your new Frigidaire refrigerator are just what you were looking for. We understand that adjusting to slightly smaller cubic footage can take some getting used to, but we’re glad it’s meeting the needs of your household.
We truly appreciate your support and are thrilled that your new fridge is a great fit for your home! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your support and are thrilled that your new fridge is a great fit for your home! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying my new refrigerator!
on October 30, 2025
Posted by: Aunt Kiki
[This review was collected as part of a promotion.] Frigidaire is such a great brand. Loving my new refrigerator!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 31, 2025
Hello Aunt Kiki!
Thank you for sharing your feedback! We’re thrilled to hear that you’re loving your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We appreciate your support and hope it continues to keep your food fresh and your kitchen looking great!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that you’re loving your new Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We appreciate your support and hope it continues to keep your food fresh and your kitchen looking great!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit
on October 30, 2025
Posted by: CGM3
[This review was collected as part of a promotion.] The fridge is a perfect fit in a number of ways: Quite, Good Looking, Efficient addition to my kitchen. Love the traditional Ice bin rather than the in door nuance! Filter for the ice is a nice add. Love the French doors, plenty of storage options and the freezer on the bottom is supper cold while saving $$ in keeping stuff frozen vs. side by side option. It is a welcome addition to my house.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 3, 2025
Hi there. We’re delighted to hear how well your new refrigerator fits your home and lifestyle! It’s wonderful that you’re enjoying the design, storage, and efficiency. Thank you for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on October 31, 2025
Posted by: Kikiane
[This review was collected as part of a promotion.] This is a great refrigerator. A good slim fit for apartment living, yet spacious. We love the two doors. Works so much better for us than one bulky door. The bottom freezer part is easy to roll out & spacious as well. Overall, a winner for us! The guys who came to install it & haul the old broken one away were awesome. Fast and professional. They had 30 appointments that day. We live in Chicago & it's not easy to navigate & find parking with a huge truck. Great people.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for sharing your experience with your new Frigidaire refrigerator! We’re delighted to hear that its slim, spacious design is a great fit for your apartment and that you’re enjoying the convenience of the French doors and easy-access freezer. It’s also wonderful to know your delivery and installation team provided such professional, friendly service—thank you for recognizing their hard work!
We truly appreciate your support and are thrilled that your new refrigerator is a perfect fit for your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your support and are thrilled that your new refrigerator is a perfect fit for your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on October 31, 2025
Posted by: Swheelerga
[This review was collected as part of a promotion.] Perfect fridge for smaller area. Love it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for sharing your experience! We’re so glad to hear that your Frigidaire refrigerator is the perfect fit for your space and that you’re loving it. We truly appreciate your support and are delighted your new fridge is meeting your needs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and functional
on October 31, 2025
Posted by: DaniMarieL
[This review was collected as part of a promotion.] This refrigerator has an ice maker that works great. It's a smaller unit so it looks good in the kitchen. It's counterdepth so it fits even better in the design.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 3, 2025
We’re glad to hear that your refrigerator’s ice maker works great and that the counter-depth design fits perfectly in your kitchen! It’s wonderful when functionality and style come together so well.
If you ever have questions or need assistance, please connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you ever have questions or need assistance, please connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com