Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Fridge for a Small Space
on October 20, 2025
Posted by: Frmand
[This review was collected as part of a promotion.] We had a tight space to replace our old fridge. This model works very well!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, Frmand! We’re so glad to hear your new Frigidaire refrigerator is the perfect fit for your space! It’s wonderful to know it’s working well and meeting your needs. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’re always happy to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product and will buy again
on October 20, 2025
Posted by: Erie Believer
[This review was collected as part of a promotion.] I was a little hesitant on the purchase but now a believer. Not only works great and look great also, my energy consumption has gone down. Thanks.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hello, Erie Believer! We’re so glad to hear your new Frigidaire Counter-Depth French Door Refrigerator has exceeded your expectations! It’s wonderful to know you’re enjoying its performance, style, and energy efficiency. Thank you for giving Frigidaire a chance — we’re happy to have earned your confidence! If you ever have any questions or need assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be glad to help!
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great unit; freezer just need a light
on October 20, 2025
Posted by: dsr3079
[This review was collected as part of a promotion.] I love the proportions and size of our new Frigidaire refrigerator freezer. Even though it does not have a water dispenser - we have a separate filtered water source so we don’t need one - the icemaker works great and the control panel is simple. My only complaint is that the freezer does not have a light, which presents an inconvenience if you don’t wanna turn on the kitchen light at night.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 20, 2025
Posted by: Rosa23
[This review was collected as part of a promotion.] I moved into a new apt my inlaws gifted us this refrigerator I feel I love with it
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2025
Hi, Rosa23! That’s so wonderful to hear! Congratulations on your new apartment—and what a thoughtful gift from your in-laws! We’re delighted that your new Frigidaire refrigerator has made such a great first impression. We hope it continues to serve your family well for years to come. If you ever have any questions or need support, we’re always happy to help at www.frigidaire.com or 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST).
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Seems ok
on October 20, 2025
Posted by: Scottnn
[This review was collected as part of a promotion.] Needs more drawer and shelf options (eg, could have at least 2 more door shelves, and 2 more sliding shelves in main compartment). Also, instrctions not clear (eg, how to change temps, etc). Ice maker is super slow. Style and finish is nice!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 22, 2025
Hi there. We appreciate you sharing your feedback! We're glad to hear you’re enjoying the style and finish of your refrigerator. Your suggestions about the shelving and clearer instructions are very helpful, and we’ll be sure to share them with our design team. If you’d like help adjusting the temperature settings or improving ice production speed, please reach out to our Customer Care Team at 1-800-374-4432 or connect with us via Live Chat at frigidaire.com, we’ll be happy to walk you through it.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent overall
on October 20, 2025
Posted by: Brooklyn 63
[This review was collected as part of a promotion.] This is a very nice refrigerator. We only wish it had a horizontal door above the vegetable crisper. But it runs very nicely.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 21, 2025
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that it’s running smoothly. We also appreciate your suggestion regarding the design above the vegetable crisper. Insights like yours help us better understand what features matter most to our customers and guide future improvements.
If you have any additional feedback or questions about your refrigerator’s features or performance, our team would be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Maria
If you have any additional feedback or questions about your refrigerator’s features or performance, our team would be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value, and very happy with this purchase
on October 20, 2025
Posted by: JonasHarp
[This review was collected as part of a promotion.] We had an old side by side that had seen better days. I always hated that thing. I'm a bigger guy and getting in to that freezer was always a bit difficult. Love this new French Door fridge freezer!!
Read the manual. After letting the temp settle down for 24 hours, I put a thermometer in the fridge and then the freezer to see how accurate the fridge temp control was. A perfect match: 37 degrees and 0 degrees. There is a lot to love about this fridge, including that it fit into our slightly smaller space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on October 20, 2025
Posted by: MWoods21
[This review was collected as part of a promotion.] I'm so happy with my purchase! It fits my needs and space perfectly.
Written by a customer while visiting frigidaire.com