Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Modern Chill
on October 16, 2025
Posted by: Running Quiet 24 7
[This review was collected as part of a promotion.] Our new Frigidaire fridge with double doors and bottom freezer features glass shelves and avoids plastic which often fails. Although only couple weeks in service we are pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2025
Hi there! We're so glad to hear you're enjoying your new Frigidaire refrigerator and its glass shelving design! It’s wonderful to know it’s been a great fit for your space so far. Thanks for choosing Frigidaire — we’re happy to have you in the family!
If you ever need any assistance, our team is always here at 1-800-374-4432 or via live chat at www.frigidaire.com/support.
Best Regards,
Ruth
If you ever need any assistance, our team is always here at 1-800-374-4432 or via live chat at www.frigidaire.com/support.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very attractive applicance.
on October 16, 2025
Posted by: Purdonian
[This review was collected as part of a promotion.] It reached the desired coolness very quickly. It is very quiet while "doing it's thing". IT's attractive and I truly love the french door.
Written by a customer while visiting frigidaire.com
Customer Rating
4
my Pantry refrigerator
on October 16, 2025
Posted by: Common Man
[This review was collected as part of a promotion.] It compliments our pantry in a brand new home. It all works well. It's easy to access. Drawer and shelf arrangements are good.
The shelves/drawers in the freezer section are not as smooth to operate as I would like.
The shelves/drawers in the freezer section are not as smooth to operate as I would like.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for smaller space
on October 17, 2025
Posted by: Betsy2025
[This review was collected as part of a promotion.] Great storage options, freezer drawer space limited. Easy to clean and see everything in fridge razor section
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 20, 2025
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying the great storage options and the easy-to-clean design of your refrigerator. It’s wonderful that the clear visibility in the fridge section is helping you stay organized and find items quickly.
We also appreciate your note regarding the freezer drawer space. If you have any questions, need tips on optimizing storage, or require any assistance, our team is always happy to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
We also appreciate your note regarding the freezer drawer space. If you have any questions, need tips on optimizing storage, or require any assistance, our team is always happy to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 17, 2025
Posted by: JeanFridge84
[This review was collected as part of a promotion.] After initial period of time where everything got adjusted, everything is working fine. Initially items in the crisper drawer were freezing. I called the dealer and they responded within a few days. Everything checked out and he said that gaskets and refrigerant needed time to adjust. It seems to be working properly now. I am disappointed that there is no meat and cheese drawer but I took one of the vegetable crisper drawers and used it for meat and cheese.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire
on October 17, 2025
Posted by: Izzp
[This review was collected as part of a promotion.] I was in need of a new refrigerator and husband bought me a Frigidaire 17.6 cut. Love it thank you. But it was missing the back cover at the bottom where the motor or idk what it's call. But other then that works well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2025
Hi there! Thank you for sharing your experience and for choosing a Frigidaire refrigerator. We’re thrilled to hear that you’re enjoying the spacious 17.6 cu. ft. design!
We’re sorry to hear about the missing back cover. Please reach out to our Customer Care team at 1-800-374-4432 or via our live chat so we can assist you in getting the correct part and ensure your refrigerator is complete and working perfectly.
Best Regards,
Ruth
We’re sorry to hear about the missing back cover. Please reach out to our Customer Care team at 1-800-374-4432 or via our live chat so we can assist you in getting the correct part and ensure your refrigerator is complete and working perfectly.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 18, 2025
Posted by: MsBB
[This review was collected as part of a promotion.] I’ve had my new French door, counter-depth refrigerator for a week now and so far, I am pleased with it. I needed one that would fit into a small space but still looked good and had an ice maker. Frigidaire fit the bill and was within my budget, as well. I love the smudge-proof stainless steel look and although there are no bells and whistles, it does the job so far. My one regret is I miss a deli tray. The two crispers are adequate, but the nice wide deli tray is so useful.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 17.6 cu ft
on October 18, 2025
Posted by: Mikel1313
[This review was collected as part of a promotion.] We have a small space with height and width restrictions and our old LG went out after only 3 yrs. This new Fridge is super nice works great and is much bigger inside than you’d expect. All in all very satisfied.
Written by a customer while visiting frigidaire.com