Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Fridge
on June 5, 2026
Posted by: Carneg
[This review was collected as part of a promotion.] Love the compartments for large containers. Freezer is more than adequate
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, Carneg! Thank you for your feedback! We're glad to hear you're enjoying your French Door Refrigerator and that the compartment design is working well for your larger containers. It’s great to know the freezer space is also meeting your needs. We appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on June 5, 2026
Posted by: Rita19
[This review was collected as part of a promotion.] So far I have enjoyed having it. Needed a smaller one and other was 13 yrs old.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, Rita19! Thank you for sharing your feedback! We're happy to hear that you're enjoying your new French door refrigerator. It’s great to know that it was the right size for your needs and that it has been a welcome replacement for your previous refrigerator after 13 years of service. We appreciate you choosing Frigidaire and thank you for being a valued customer.
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be glad to help with any questions you may have. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be glad to help with any questions you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does the job well
on June 4, 2026
Posted by: Old Guy 63
[This review was collected as part of a promotion.] I am surprised how much this holds. We just move and had a bigger LG, but this works great. It looks great and fits perfectly into the space.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 5, 2026
Hi, Old Guy 63! Thank you for sharing your experience with us! We're thrilled to hear that your French Door Refrigerator has exceeded your expectations with its storage capacity. It's great to know that it fits perfectly in your space, looks fantastic in your kitchen, and is serving your needs so well after your move. We appreciate you choosing Frigidaire and are delighted that you're enjoying your new refrigerator.
If you ever need support or have any questions, please feel free to contact us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help and look forward to assisting you. -Angel
If you ever need support or have any questions, please feel free to contact us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help and look forward to assisting you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fit like a glove
on June 4, 2026
Posted by: TH 123
[This review was collected as part of a promotion.] Very nice fridge for the price. And super quiet. Very happy
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 5, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your refrigerator and feel that it offers great value for the price.
It’s wonderful to know that the quiet operation has stood out to you and that the refrigerator is meeting your expectations. We strive to provide appliances that combine reliable performance, convenience, and value, and we’re pleased to hear that you’re very happy with your purchase.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s wonderful to know that the quiet operation has stood out to you and that the refrigerator is meeting your expectations. We strive to provide appliances that combine reliable performance, convenience, and value, and we’re pleased to hear that you’re very happy with your purchase.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Meets my needs
on June 4, 2026
Posted by: Trix22
[This review was collected as part of a promotion.] Love the room I have in refrigerator for the size. Love the double doors on top and freezer on bottom.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 5, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the spacious interior of your refrigerator and that it provides the storage capacity you need while fitting your space.
It’s wonderful to know that you love the French door design and the convenience of having the freezer located on the bottom. Features like these are designed to make organization and everyday access easier, and we’re happy to hear they are working well for you.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s wonderful to know that you love the French door design and the convenience of having the freezer located on the bottom. Features like these are designed to make organization and everyday access easier, and we’re happy to hear they are working well for you.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for me
on June 4, 2026
Posted by: JoelBB
[This review was collected as part of a promotion.] I really love the fingerprint resistant surface. The quality and function of this fridge is fantastic for the price!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 5, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the fingerprint-resistant surface, as well as the overall quality and performance of your refrigerator. It’s great to know it’s delivering good value for the price.
If you have any questions or need assistance in the future, please feel free to reach out through live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the fingerprint-resistant surface, as well as the overall quality and performance of your refrigerator. It’s great to know it’s delivering good value for the price.
If you have any questions or need assistance in the future, please feel free to reach out through live chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we needed for family of 4
on June 4, 2026
Posted by: Rivaltwins
[This review was collected as part of a promotion.] We love the French door design. So.much organized space and I can still reach the top shelf even though I'm 5'. It really is the most efficient use of space for this shallow, counter depth unit. Also enjoying the compartmented bottom freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 5, 2026
Hi there, Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying the French door design and finding the layout both spacious and well organized. It’s great to know the counter-depth design is still convenient for you and that the bottom freezer compartments are working well for your needs. We truly appreciate your thoughtful feedback and are glad the refrigerator is making everyday use easier and more efficient. Thank you for choosing our product!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you’re enjoying the French door design and finding the layout both spacious and well organized. It’s great to know the counter-depth design is still convenient for you and that the bottom freezer compartments are working well for your needs. We truly appreciate your thoughtful feedback and are glad the refrigerator is making everyday use easier and more efficient. Thank you for choosing our product!
If you have any questions or need assistance in the future, please feel free to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We would be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just right for my needs
on June 4, 2026
Posted by: Betty14
[This review was collected as part of a promotion.] I was limited to a 33” wide refrigerator due to the space allotted in the small kitchen. This model works very well..is perfect for the space. A third drawer in the freezer and six shelves on the refrigerator doors help to organize food better. And it’s very quiet.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 5, 2026
Hi Betty14,
Thank you for the wonderful review! Finding the perfect appliance when you are working with specific kitchen dimensions can be a challenge, so we are thrilled that this 33” model fits your space like a glove. It sounds like you are already making great use of the third freezer drawer and the six door shelves—there is nothing more satisfying than a perfectly organized fridge! We are glad it is keeping your kitchen quiet and running smoothly.
If you ever need anything down the road, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Enjoy your perfectly organized kitchen!
Best,
Rox
Thank you for the wonderful review! Finding the perfect appliance when you are working with specific kitchen dimensions can be a challenge, so we are thrilled that this 33” model fits your space like a glove. It sounds like you are already making great use of the third freezer drawer and the six door shelves—there is nothing more satisfying than a perfectly organized fridge! We are glad it is keeping your kitchen quiet and running smoothly.
If you ever need anything down the road, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Enjoy your perfectly organized kitchen!
Best,
Rox
Written by a customer while visiting frigidaire.com