Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
In love with our new fridge!
on April 3, 2026
Posted by: Shel311
[This review was collected as part of a promotion.] Perfect size and storage options for us. Love love love!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 7, 2026
Hi, Shel311! Thank you for sharing your wonderful feedback on your Frigidaire French-door refrigerator! We’re so happy to hear that the size and storage options are a perfect fit and that you’re loving it.
If you ever have questions or need any assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 am to 8 pm EST. We’re always here to help. –Angel
If you ever have questions or need any assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 am to 8 pm EST. We’re always here to help. –Angel
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2026
Hi there. We’re so happy to hear it’s the perfect fit for your needs! It’s great that the size and storage options are working so well for you. Thank you for the love—we truly appreciate your enthusiasm and support!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Needs a freezer light
on April 3, 2026
Posted by: Bobsmama
[This review was collected as part of a promotion.] I am very happy overall with my refrigerator. The only thing that would make it even better would be a light on the freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We’re glad to hear that you are very happy with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We understand your suggestion regarding adding a light in the freezer, which would certainly enhance visibility and convenience. We appreciate you taking the time to share your experience and your input, as it helps inform future product improvements. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand your suggestion regarding adding a light in the freezer, which would certainly enhance visibility and convenience. We appreciate you taking the time to share your experience and your input, as it helps inform future product improvements. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Affordable yet modern sleek
on April 3, 2026
Posted by: Rowster
[This review was collected as part of a promotion.] I love the look and layout of this refrigerator. The digital thermometer allows me to make sure it's operating efficiently and the ice machine is fantastic. Also, I love the French door design and pullout freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We’re delighted to hear that you love the look, layout, and functionality of your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
It’s great that the digital thermometer helps you monitor efficiency, the ice machine is performing well, and you’re enjoying the convenience of the French door design with a pullout freezer. We appreciate you taking the time to share your experience and hope the refrigerator continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that the digital thermometer helps you monitor efficiency, the ice machine is performing well, and you’re enjoying the convenience of the French door design with a pullout freezer. We appreciate you taking the time to share your experience and hope the refrigerator continues to meet your needs. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just one issue
on April 3, 2026
Posted by: Jim4now
So far I like this fridge. It fits my kitchen nicely and the size if perfect for me. BUT, I cannot get the leveling system to work. The instructions are vague and I can't get it to change in either direction, up or down. I've searched the web looking for better instructions or videos and they are all generic and not for my FRFG1723AV. If I get that resolved, it would be an excellent rating.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 6, 2026
Hi Jim4now,
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire fridge fits your kitchen perfectly and meets your size needs. We understand your frustration with the leveling system and how important it is for proper setup. Our team can guide you step-by-step to ensure it’s adjusted correctly.
For personalized assistance, please reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. We’re here to help you get everything working perfectly so you can enjoy your fridge to the fullest.
— Reed
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire fridge fits your kitchen perfectly and meets your size needs. We understand your frustration with the leveling system and how important it is for proper setup. Our team can guide you step-by-step to ensure it’s adjusted correctly.
For personalized assistance, please reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. We’re here to help you get everything working perfectly so you can enjoy your fridge to the fullest.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 3, 2026
Posted by: Lovey74
[This review was collected as part of a promotion.] I am well satisfied with the new refrigerator.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 3, 2026
Thank you for sharing your feedback!
We’re glad to hear that you’re satisfied with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We hope it continues to provide reliable performance and convenience for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re satisfied with your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We hope it continues to provide reliable performance and convenience for your household. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on April 3, 2026
Posted by: bonelda
[This review was collected as part of a promotion.] We love everything about this refrigerator -- so happy that we purchased it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 3, 2026
Hello bonelda!
Thank you for sharing your wonderful feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator has been such a great fit for your home and that you love everything about it. It’s always rewarding to know our appliances are making a positive difference in our customers’ daily lives. We truly appreciate you taking the time to share your experience, and we’re so happy you’re satisfied with your purchase.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your wonderful feedback on your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator! We’re thrilled to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator has been such a great fit for your home and that you love everything about it. It’s always rewarding to know our appliances are making a positive difference in our customers’ daily lives. We truly appreciate you taking the time to share your experience, and we’re so happy you’re satisfied with your purchase.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Absolutely love it. Everything from function to looks.
on April 2, 2026
Posted by: Mrc08
[This review was collected as part of a promotion.] I Love that its cabinet length as it doesn't look to bulky in my smaller kitchen. However the smaller size isn't a problem for this refrigerator as it can hold the groceries for my family of 4 perfectly. Performance wise i haven't had any issues the temperature control make it easy to lower or rise if needed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 3, 2026
Thank you for sharing your feedback!
We’re thrilled to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly in your kitchen and meets the needs of your family. It’s great that the temperature controls are easy to adjust and that the refrigerator is performing reliably.
We hope it continues to provide convenient and efficient storage for your household for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re thrilled to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly in your kitchen and meets the needs of your family. It’s great that the temperature controls are easy to adjust and that the refrigerator is performing reliably.
We hope it continues to provide convenient and efficient storage for your household for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2026
Posted by: SandyBM
[This review was collected as part of a promotion.] It fits perfectly and size is great. Wish it had open door alarm and one more drawer..
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 6, 2026
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator fits perfectly and provides the size you need.
We appreciate your suggestions regarding an open door alarm and an additional drawer—your input is valuable and will be shared with our team as we continue to improve our products.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
We appreciate your suggestions regarding an open door alarm and an additional drawer—your input is valuable and will be shared with our team as we continue to improve our products.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com