Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect
on October 14, 2025
Posted by: Grousser
[This review was collected as part of a promotion.] This refrigerator fits our space perfectly. We have a smaller kitchen and our new Frigidaire checks all the boxes. Quiet and a great ice maker to boot. Very satisfied.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 15, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your new refrigerator is the perfect fit for your kitchen and that you’re enjoying its quiet performance and reliable ice maker. It’s always wonderful to know when our appliances meet both style and functionality needs. If you ever have any questions or need assistance down the line, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator is amazing
on October 14, 2025
Posted by: Maya P
Perfect fit, works wonderful and saves energy
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 15, 2025
Thank you for sharing your feedback! We’re so glad to hear that your new refrigerator is the perfect fit, performing wonderfully, and helping you save energy. It’s great to know it’s meeting your expectations in both function and efficiency. If you ever have any questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on October 14, 2025
Posted by: Thebesteverever
[This review was collected as part of a promotion.] Very very nice
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 15, 2025
Hi, Thebesteverever! Thank you for sharing your kind words! We’re thrilled to know you think your Frigidaire appliance is “very, very nice.” It’s always rewarding to hear when our products bring satisfaction to our customers. We truly appreciate you choosing Frigidaire! If you need any additional assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 14, 2025
Posted by: New cool
[This review was collected as part of a promotion.] I really like my new refrigerator. I wish the freezer compartment had a light.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 15, 2025
Hi, New cool! Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your new Frigidaire refrigerator. We also appreciate your suggestion regarding the freezer light—feedback like yours helps us continue improving our designs to better meet our customers’ needs. We truly value you as part of the Frigidaire family! If you need any additional assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST, and we’ll dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 14, 2025
Posted by: BJJ25
The fridge is brand new so functioning well. I knew on purchasing it it has "few bells and whistles" which means less to malfunction. I had limited, specific space and it fits perfectly. Love that the freezer is deep and has drawers for organization. Fridge compartment is large with not a lot of "fussy" drawers and door shelving perfectly organizes condiments.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 14, 2025
Hello BJJ25!
Thank you for your feedback! We're delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) fits your space perfectly and meets your needs with its practical design and spacious storage. We appreciate you choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for your feedback! We're delighted to hear that your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator (Model FRFG1723AV) fits your space perfectly and meets your needs with its practical design and spacious storage. We appreciate you choosing Frigidaire! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 14, 2025
Posted by: Stuberry26
[This review was collected as part of a promotion.] I love the space inside. The freezer has three areas. I can see the food easily.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good
on October 14, 2025
Posted by: Black75Betty
[This review was collected as part of a promotion.] Wish it had a light in the freezer, and maybe a shallow shelf on the door, for a butter dish... but pretty minor points.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 16, 2025
Thank you for sharing your feedback with us, Black75Betty! We appreciate your suggestions about adding a light in the freezer and a shallow shelf on the door for a butter dish. Your input helps us continue to improve our products. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Thank you again, and have a great rest of your day! - Maico
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 16, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator overall. We appreciate your suggestions about adding a light in the freezer and a shallow door shelf for items like a butter dish. Those are great ideas, and we’ll be sure to pass them along for consideration.
We’re happy to hear that these are minor points and that the fridge is working well for you. If you have any other thoughts or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re happy to hear that these are minor points and that the fridge is working well for you. If you have any other thoughts or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on October 15, 2025
Posted by: Frigidaire for l7f3
[This review was collected as part of a promotion.] Thank you for being apart of the community forever. I knew when it was time to replace our old fridge where we go.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 15, 2025
Hello Frigidaire for l7f3!
Thanks for the 5-star rating! 🌟 We’re so glad your new Frigidaire FRFG1723AV fridge is the perfect upgrade. We hope it continues to provide reliable performance and convenience for years to come! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thanks for the 5-star rating! 🌟 We’re so glad your new Frigidaire FRFG1723AV fridge is the perfect upgrade. We hope it continues to provide reliable performance and convenience for years to come! If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com