Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great refrigerator
on October 10, 2025
Posted by: JCGray
[This review was collected as part of a promotion.] We love our new refrigerator. Perfect size, love the freezer on the bottom.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 13, 2025
Hi there. We’re thrilled to hear that you’re loving your new refrigerator! It’s great to know the size is just right and that the bottom freezer design is working perfectly for you — it really makes accessing everyday items so convenient.
Thank you for choosing Frigidaire! If you ever have any questions or need assistance, our Customer Care Team is always happy to help at 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST, or through Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Thank you for choosing Frigidaire! If you ever have any questions or need assistance, our Customer Care Team is always happy to help at 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST, or through Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Purchase this Year!
on October 10, 2025
Posted by: KElizabeth73
[This review was collected as part of a promotion.] Surprisingly spacious and well-designed interior. The extra drawer in the freezer is useful. Runs quietly. Definitely appreciate the fingerprint-free exterior. Well done, Frigidaire!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 13, 2025
Thank you for your wonderful feedback! We’re glad to hear that you’re enjoying the spacious and well-designed interior of your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
It’s great to know the extra freezer drawer and fingerprint-resistant exterior are making a difference in your daily use. We appreciate your kind words and your choice of Frigidaire! If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
It’s great to know the extra freezer drawer and fingerprint-resistant exterior are making a difference in your daily use. We appreciate your kind words and your choice of Frigidaire! If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on October 10, 2025
Posted by: Jessie M
[This review was collected as part of a promotion.] We're really happy to move from Samsung to Frigidaire. It took a while to get our unit because of the specifications but we're glad it's here. No cheese drawer but I can live with that.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 10, 2025
Posted by: Jody Brammer
[This review was collected as part of a promotion.] Interiors just adequate I wish it had more than two drawers other than that the refrigerator is fine
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 10, 2025
Posted by: Ron245
[This review was collected as part of a promotion.] I like that this is a bit smaller on the outside but roomier on the inside over my previous Samsung. I am disapointed that there is no light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 11, 2025
Posted by: Eagalss
[This review was collected as part of a promotion.] I love the people brought my fridge out Keevan Appliances took the time to listen and order what we wanted
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge
on October 11, 2025
Posted by: CoolG
[This review was collected as part of a promotion.] First time with this brand and first time with a bottom freezer. Still getting used to the french doors for refrigerator, I need to find the best placement for products I use often so I don't open both. The crisper drawers are a little small, and I like to eat a lot of fruit and veggies. I have been keeping my overflow on that bottom shelf above the crisper. Freezer gets really cold on the recommended temp, if you you are not packing it, you may need to adjust the temp.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 11, 2025
Posted by: mom98
[This review was collected as part of a promotion.] The refrigerator was bought and installed about 3 months ago. Perfect fit for the small space in my kitchen. It looks good and very functional for my needs. The price was reasobable.
Written by a customer while visiting frigidaire.com