Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,835 Reviews)
Rating breakdown 6,835 reviews
5 Stars
5,186
4 Stars
1,375
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
The BEST Choice
on September 29, 2025
Posted by: aeroldy
[This review was collected as part of a promotion.] In upgrading my kitchen appliances I consider Consumer Reports advice every time.
This one is perfect for my use and I definitely recommend it!
This one is perfect for my use and I definitely recommend it!
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 29, 2025
Thank you for trusting Consumer Reports and for recommending our product! We’re thrilled to hear it’s a perfect fit for your kitchen needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 29, 2025
Posted by: Earl957
[This review was collected as part of a promotion.] It’s a very spacious, very nice looking on the outside and works great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 1, 2025
Thank you for your wonderful feedback, Earl957! We’re glad to hear that you find your appliance spacious, stylish, and that it’s working great for you. Your satisfaction means a lot to us! If you have any additional suggestions, comments, or concerns, please don’t hesitate to connect with us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and have a fantastic rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Smaller refrigerator, good look
on September 30, 2025
Posted by: BB18
[This review was collected as part of a promotion.] This is a smaller refrigerator for older cabinet openings. The ice maker is inside the freezer. Only one type of cube that doesn’t fit in some of my drink cups (swell). You need to open both doors to properly access the crispers. Ice will drop even though the door is open and the tray is pulled out. The capacity of the refrigerator is good even with the smaller size. The top door bins are easily adjustable, however I am unable to adjust the lower bins even though it looks like it’s possible. Cannot find any info on this. I still like this refrigerator even with these quirks.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit
on September 30, 2025
Posted by: Grammajax
[This review was collected as part of a promotion.] This refrigerator is a perfect fit for my home. Its size fits perfectly into the space designated for it. I am an older adult who’s losing flexibility so it’s much easier to get things from the bottom freezer and lower shelves of the refrigerator. I love that the ice maker doesn’t have the accompanying water dispenser which I never used in my previous refrigerator. Overall, I’m very satisfied with my purchase.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 30, 2025
Thank you for sharing your experience! We’re so happy to hear that the refrigerator fits perfectly in your space and that its design is making daily tasks easier for you. It’s great to know you’re enjoying the ice maker without the water dispenser and that you’re very satisfied with your purchase. We truly appreciate your feedback and hope your fridge continues to serve you well for years to come! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the freezer on the bottom
on September 30, 2025
Posted by: MailmanMark
[This review was collected as part of a promotion.] seems a little nostalgic, but it’s more handy to have the freezer on the bottom and the two French doors on the refrigerator. It runs very quiet. Plenty of storage space in both compartments.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 30, 2025
Thanks for sharing your thoughts! We’re glad to hear you're enjoying the layout and convenience of the French door design—having the freezer on the bottom really does make accessing the fridge a lot more comfortable. We're also happy to hear it's running quietly and providing plenty of storage space. We appreciate you choosing our appliance and hope it continues to serve you well for years to come! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Clean outside look
on September 30, 2025
Posted by: DonnaWP
[This review was collected as part of a promotion.] Clean lines, good ice maker. Nice no frills frig, just what I wanted!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 30, 2025
Posted by: Gecy
[This review was collected as part of a promotion.] Sleek design, very spacious. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Write a review
on September 30, 2025
Posted by: Jgrubbs
[This review was collected as part of a promotion.] I have only had for two weeks so far it’s been ok
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 3, 2025
Thank you for sharing your experience with us. We’re glad to hear that your refrigerator has been working well so far during the first couple of weeks. If at any point you have questions, encounter an issue, or would simply like additional support, our team is here and ready to help. For further assistance, you can reach out to us directly through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432. Our customer care specialists are available Monday through Friday, 8:30 AM–8:00 PM EST and will be happy to review your account and provide the support you may need. – Maria
Written by a customer while visiting frigidaire.com