Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Write a review
on September 30, 2025
Posted by: Jgrubbs
[This review was collected as part of a promotion.] I have only had for two weeks so far it’s been ok
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 3, 2025
Thank you for sharing your experience with us. We’re glad to hear that your refrigerator has been working well so far during the first couple of weeks. If at any point you have questions, encounter an issue, or would simply like additional support, our team is here and ready to help. For further assistance, you can reach out to us directly through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432. Our customer care specialists are available Monday through Friday, 8:30 AM–8:00 PM EST and will be happy to review your account and provide the support you may need. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator-bottom freezer
on September 30, 2025
Posted by: CMGELMO
[This review was collected as part of a promotion.] We love our new refrigerator. Having double doors I believe keeps the food colder. I especially love the freezer. There is lots of space with 3 different sections. It is so much easier to see what is in the refrigerator having the freezer on the bottom. We eat lots of fruits and vegetables so I wish it had 3 crisper drawers instead of 2. The temperature on the interior wall is very helpful. Love the general design of this refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 2, 2025
Thank you for sharing your thoughts! It’s great to hear how much you’re enjoying the spacious freezer and the easy visibility with the freezer on the bottom. We appreciate your feedback about the crisper drawers and are glad the interior temperature display is helpful. If you ever need assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on October 1, 2025
Posted by: Jennifer1234
[This review was collected as part of a promotion.] Very happy with our new Frigidaire
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 1, 2025
Thank you for your wonderful feedback! We’re so happy to hear you’re pleased with your new Frigidaire. Enjoy your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 1, 2025
Posted by: FridgeGuy0582647b73x
[This review was collected as part of a promotion.] This refrigerator was a perfect fit for the small space we have available, and offers a clever arrangement to maximize the use of the space.
Response from frigidaire.comBy John, Online Outreach Specialist, October 1, 2025
Hello there, our valued customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Bang For the Buck..
on October 1, 2025
Posted by: Geo_
[This review was collected as part of a promotion.] Love this gorgeous refrigerator/freezer! It's everything I wanted - spacious with lots of compartments to keep everything organized! It is just the right size for me, and I especially love the bottom freezer with 3 compartments and an ice maker! Finally, the French door design is exactly what I was looking for! Simply perfect!
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 1, 2025
Wow—thank you for such a thoughtful and enthusiastic review! We’re so happy to hear your new refrigerator/freezer checks all the boxes, from spacious compartments to that bottom freezer and ice maker. The French door design is a customer favorite, and we’re thrilled it’s exactly what you were looking for. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for small spaces
on October 1, 2025
Posted by: Family S
[This review was collected as part of a promotion.] The refrigerator is perfect for small kitchens and the ice maker is great for small families.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 2, 2025
Hi, Valued Customer! It’s great to hear your Frigidaire refrigerator is the perfect fit for your kitchen and that the ice maker works so well for your family’s needs! Thank you for sharing your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Refrigerator
on October 1, 2025
Posted by: JohnR67
[This review was collected as part of a promotion.] Our new refrigerator is beautiful. We are getting used to it now. It is a different style from our old one. It holds the same amount of food as our old one (18 cu. ft.) and fits well in our condo.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 3, 2025
Thank you for sharing your experience, John! We’re glad to hear that your new refrigerator looks beautiful and fits well in your condo. It’s great that it holds the same amount as your previous model, making the transition easier. If you have any questions or need assistance as you get used to it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this refrigerator! So many options for storage. The extra drawer in the freezer is what made me choose this one!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 3, 2025
Hi, Ncassiejenkins! We’re so happy to hear you love your new refrigerator and all the storage options it offers! That extra freezer drawer really does make organizing easier—we’re glad it was the perfect feature for you. If you ever need support, we’re here for you via live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
Written by a customer while visiting frigidaire.com