Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on September 28, 2025
Posted by: Jane doe2483
to much on the doors, could use more shelf space
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 30, 2025
Thank you for sharing your feedback. We’re glad to hear your thoughts on the door storage and shelf space, and we’ll be sure to share your input with our product team as we continue improving our designs. We appreciate you taking the time to let us know. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Spacious
on September 28, 2025
Posted by: Nae nea
[This review was collected as part of a promotion.] Nice size for my home and very spacious top and refresher for my fruits and vegetables
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 30, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear your new refrigerator fits your home perfectly and that you’re enjoying the spacious top section and the refresher feature for your fruits and vegetables. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient and roomy
on September 29, 2025
Posted by: Chrissy523
[This review was collected as part of a promotion.] We have been using our Frigidaire French door refrigerator for about a week now and I can honestly say I am a satisfied customer! It always smells so fresh, even with the aging leftovers that can be forgotten and the ice maker makes cute little ice cubes! The only downside to the fridge is you have to push the doors close, they do not self close. This is no issue for the adults in the house, but the children tend to walk away with the doors still open.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you so much for sharing your experience, Chrissy523! We're happy to hear that you're enjoying your new Frigidaire French door refrigerator and that it's keeping things fresh, even those forgotten leftovers! And yes, we agree the cute little ice cubes are definitely a fan favorite! We appreciate you pointing out the manual door closure as well. Your feedback is valuable and helps us better understand how our appliances are used in real homes. We’ll be sure to pass this along to our product team for future consideration. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Small fridge but perfect for my small kitchen
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for sharing your feedback, valued consumer! We’re glad to hear that the fridge is a perfect fit for your small kitchen. It’s great when an appliance combines efficiency with space-saving design! If you have any additional suggestions, comments, or concerns, please feel free to reach out to us via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and have a wonderful day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Second Fridge
on September 29, 2025
Posted by: MissyMe
[This review was collected as part of a promotion.] Great fridge for our laundry room. Frigidaire reminders keep saying our time is running out to leave a review so unfortunately it’s only been in our home two months but so far so good. We did not hook up a water line so no review on ice making.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for your feedback, MissyMe! We’re happy to hear your fridge is working great in your laundry room. It’s understandable about the review reminders. We appreciate you taking the time to share your thoughts, even after just two months of use. If you decide to hook up the water line in the future, we hope the ice maker meets your expectations, too! In the meantime, if you have any questions, suggestions, or concerns, please feel free to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and have a wonderful day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid Fridge
on September 29, 2025
Posted by: Mike_in_Ohio
[This review was collected as part of a promotion.] The fridge is one of the few that would fit into the space. It works well and the placement of the shelves and door storage space is very convenient.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for your feedback, Mike_in_Ohio! We’re glad to hear that the fridge fits perfectly in your space and that the shelf and door storage placement is convenient for you. We design our products to maximize both functionality and fit, so it’s great to know it’s working well in your home. If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a wonderful day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on September 29, 2025
Posted by: Dmoo3
[This review was collected as part of a promotion.] We love our new fridge, we gained a few inches as it doesn’t still out like our old one did. It looks sleek and has so much space.
So glad we went with French door style.
So glad we went with French door style.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you so much for sharing your wonderful feedback with us! We’re delighted to hear that you’re enjoying your new refrigerator and that the French door style has provided both the sleek look and the extra space you were hoping for. It’s great to know that the design fits so well in your kitchen and offers the convenience of added room compared to your previous model. If you ever have any questions about your refrigerator or need further assistance in getting the most out of its features, our Customer Care team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We truly appreciate you choosing Frigidaire and are so glad to hear that your new refrigerator has been such a great fit for your home. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on September 29, 2025
Posted by: Happy today
[This review was collected as part of a promotion.] I love the Refrigerator on the top and the Freezer on the bottom, well lit all around happy.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 30, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying the top refrigerator and bottom freezer design, and that the lighting makes it easy to see everything inside. We’re happy you’re satisfied with your new appliance! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com