Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,435 Reviews)
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Freezer area.
on April 6, 2026
Posted by: 4barbi
[This review was collected as part of a promotion.] Only negative things are the trays in freezer section. Trays have sharp edges and nick or cut your fingers if you don't pull them out carefully. They should have rounded the section where you reach under to pull drawer out. Needed to put tape over edges.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 8, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re glad to hear you are otherwise satisfied with your refrigerator, and we appreciate your note regarding the freezer trays. Safety and ease of use are important, and sharp edges can be a concern when accessing drawers. Your suggestion to round the edges for safer handling is valuable feedback for future design improvements.
In the meantime, your solution of using tape over the edges is a practical workaround to prevent cuts while using the freezer drawers safely. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you are otherwise satisfied with your refrigerator, and we appreciate your note regarding the freezer trays. Safety and ease of use are important, and sharp edges can be a concern when accessing drawers. Your suggestion to round the edges for safer handling is valuable feedback for future design improvements.
In the meantime, your solution of using tape over the edges is a practical workaround to prevent cuts while using the freezer drawers safely. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2026
Posted by: Jimathy
[This review was collected as part of a promotion.] So far the refrigerator is performing exceptionally well. The refrigerator color and stainless steel is beautiful
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 8, 2026
Hi Jimathy, thank you for sharing your feedback! We’re delighted to hear that your refrigerator is performing exceptionally well and that you’re enjoying the beautiful stainless steel finish. It’s great to know it’s making a positive impression in your home!
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. We’re always here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on April 6, 2026
Posted by: PJ A
[This review was collected as part of a promotion.] So far I am enjoying my new Frigidaire refrigerator. Works nicely in my space
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 6, 2026
Thank you for your feedback! We’re glad to hear your new Frigidaire refrigerator is working nicely and fits perfectly in your space. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new Frigidaire refrigerator!
on April 5, 2026
Posted by: Shopwood52
[This review was collected as part of a promotion.] I can reach anything easily, the temperature is perfect and the freezer is made for organization!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 8, 2026
Thank you for your feedback, Shopwood52! We’re so happy to hear you love your new Frigidaire refrigerator and that it’s easy to access, keeps the perfect temperature, and offers great freezer organization.
We truly appreciate you choosing Frigidaire.
If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
We truly appreciate you choosing Frigidaire.
If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire refrigerator
on April 5, 2026
Posted by: KK 26
[This review was collected as part of a promotion.] Nice model. Even though it’s smaller than our previous unit, the space is well used. A bit noisy but overall very good for the price.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 8, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new refrigerator and that the space is being used efficiently.
We appreciate your note about the noise level and will share your input with our team as we continue to improve our products. It’s wonderful to know that, overall, you’re satisfied with your purchase and the value it provides.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
We appreciate your note about the noise level and will share your input with our team as we continue to improve our products. It’s wonderful to know that, overall, you’re satisfied with your purchase and the value it provides.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 4, 2026
Posted by: Aunti Di
[This review was collected as part of a promotion.] Live my new fridge! Great style and keeps my food fresher than any other one !
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 7, 2026
Hi there, Aunti Di! Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire fridge, its stylish design, and the way it keeps your food fresh. Your satisfaction means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 4, 2026
Posted by: coopers fridge
[This review was collected as part of a promotion.] Fridge works great and is attractive in the space
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 7, 2026
Thank you so much for sharing your feedback! We’re glad to hear your refrigerator is working great and that you’re happy with how it looks in your space as well. It’s always wonderful when performance and design come together in your home.
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 3, 2026
Posted by: Mkl3
[This review was collected as part of a promotion.] I like the refrigerator although the doors have to be pushed hard to close. Takes some getting used to as the doors on my old Amanda took no pressure to close. Also I hate that the owners manual is online. I want one to read!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2026
Hi there. Thank you for sharing your feedback! We’re glad you like your Frigidaire refrigerator. We understand that adjusting to the door pressure can take some time, especially if your previous model was easier to close. We also hear your concern about the owner’s manual—while it’s available online for convenience, we understand that having a physical copy can be preferable, and we’ll share your input with our team. Your insights help us improve for all our customers!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com