Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Very nice model
on June 7, 2026
Posted by: Amyainlr
[This review was collected as part of a promotion.] I’m enjoying this purchase so far. The only addition I would suggest is a light in the freezer area. But otherwise it has been functioning as it should this first month of usage.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 8, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your new refrigerator and that it has been performing well during your first month of ownership.
We also appreciate your suggestion regarding a light in the freezer compartment. Feedback like yours is valuable, as it helps us better understand the features that can enhance convenience and improve the overall user experience. We’re glad to hear that aside from this suggestion, the refrigerator has been functioning as expected.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
We also appreciate your suggestion regarding a light in the freezer compartment. Feedback like yours is valuable, as it helps us better understand the features that can enhance convenience and improve the overall user experience. We’re glad to hear that aside from this suggestion, the refrigerator has been functioning as expected.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy with our new refrigerator!
on June 6, 2026
Posted by: JEN_C
[This review was collected as part of a promotion.] We love our new refrigerator! From the counter -depth size, to the LED lighting, and all of the space it provides. It's just perfect for our family of 4. Only downside is not having a light in the freezer, but it hasn't been too big of a problem, just not used to that yet!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, JEN_C! Thank you for taking the time to share your feedback on your Frigidaire French-door refrigerator. We’re delighted to hear that you and your family are loving the counter-depth design, bright LED lighting, and the spacious interior. It’s great to know the refrigerator is a perfect fit for your household.
We also appreciate your honest note regarding the freezer lighting. Feedback like yours is very helpful and will be shared with our product team as we continue working to enhance our designs and user experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
We also appreciate your honest note regarding the freezer lighting. Feedback like yours is very helpful and will be shared with our product team as we continue working to enhance our designs and user experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you. – Angel
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Good day, JEN_C! Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new refrigerator and that the counter-depth design, LED lighting, and interior space are working so well for your family of four. It’s wonderful to know it’s been a great fit for your home.
We also appreciate your honest feedback regarding the freezer lighting. While it’s not currently included in this design, your comment is very helpful and will be shared with our product team for consideration in future improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We also appreciate your honest feedback regarding the freezer lighting. While it’s not currently included in this design, your comment is very helpful and will be shared with our product team for consideration in future improvements.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on June 6, 2026
Posted by: 989fridge
[This review was collected as part of a promotion.] Seems to be working well!! Making alot of ice
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 9, 2026
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it’s working well for you, and we appreciate your note about the ice production.
If you need any assistance or would like us to help review performance or settings, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
If you need any assistance or would like us to help review performance or settings, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on June 6, 2026
Posted by: Trish444
[This review was collected as part of a promotion.] I love my fridge! It has so much space and door compartments for condiments etc. the only thing I don’t like and it could be the guys who put the freezer door on before installing, but it doesn’t pull out very smoothly. We looked at quite a few in stores before
Purchasing and the freezer door had a smooth
Glide. It’s fine I’m just probably too picky lol but that’s my only “complaint”
Purchasing and the freezer door had a smooth
Glide. It’s fine I’m just probably too picky lol but that’s my only “complaint”
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Trish444!
Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re enjoying your new refrigerator and that the spacious interior and door storage are working well for your household.
We also appreciate you mentioning your observation about the freezer drawer glide. Feedback like yours is very helpful, and we understand how even small differences in how a unit operates can impact your overall satisfaction. We will be sure to share your comments with the appropriate teams for review.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re enjoying your new refrigerator and that the spacious interior and door storage are working well for your household.
We also appreciate you mentioning your observation about the freezer drawer glide. Feedback like yours is very helpful, and we understand how even small differences in how a unit operates can impact your overall satisfaction. We will be sure to share your comments with the appropriate teams for review.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful upgrade
on June 5, 2026
Posted by: SheShav
[This review was collected as part of a promotion.]
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 9, 2026
Hi, SheShav! Thank you for your feedback! We're delighted to hear that your Frigidaire French door refrigerator has been a wonderful upgrade. We hope you're enjoying the enhanced features, convenience, and storage space it brings to your kitchen.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help whenever you need us. -Angel
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help whenever you need us. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 5, 2026
Posted by: Karen 95
[This review was collected as part of a promotion.] So far it's great, our old fridge was very outdated. Love the ice maker.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 8, 2026
Hi Karen 95, thank you for sharing your feedback! We’re glad to hear your new Frigidaire refrigerator is a great upgrade from your previous unit and that you’re enjoying the ice maker feature.
We appreciate you choosing Frigidaire and hope your appliance continues to perform well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and hope your appliance continues to perform well for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks good—works great
on June 5, 2026
Posted by: Glad i chose
[This review was collected as part of a promotion.] Had to replace a 12 year old fridge. So shopped and found good value and good appearance. Recommend highly
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, Glad i chose! Thank you for sharing your feedback! We're glad to hear you found great value and a design you like in your new French Door Refrigerator. It's wonderful to know it was a good replacement for your previous unit, and we truly appreciate your recommendation. Thank you for choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on June 5, 2026
Posted by: Mimi Hillian
[This review was collected as part of a promotion.] Great refrigerator, keeps food at correct temperatures. Temperature is consistent and you don’t have to keep changing it. Love the feature that allows you to adjust for food that has just been purchased and placed in it. Bright light and love placement of the controls.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 8, 2026
Hi, Mimi Hillian! Thank you for sharing your feedback! We're delighted to hear you're enjoying your French door refrigerator and that it's keeping your food at consistent, proper temperatures without the need for frequent adjustments. It's great to know you're also finding the quick-adjust feature helpful for newly stored groceries, along with the bright interior lighting and convenient control placement. We truly appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always here to help. -Angel
Written by a customer while visiting frigidaire.com