Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,835 Reviews)
Rating breakdown 6,835 reviews
5 Stars
5,186
4 Stars
1,375
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on September 23, 2025
Posted by: AJMitch
[This review was collected as part of a promotion.] This has a ton of freezer space and was compact enough for my space. The only issue I have is that there is no alarm that goes off if a door is left open.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 25, 2025
Thank you for sharing your feedback! We’re glad to hear that your refrigerator’s spacious freezer and compact fit are working well for your needs. We also appreciate your note about the lack of a door alarm. We understand how helpful that feature can be, and we’ll make sure to share your input with our product team for consideration in future designs. Your insights help us improve, and we’re happy to know your refrigerator is serving you well overall. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator.
on September 23, 2025
Posted by: Oma C
[This review was collected as part of a promotion.] This refrigerator is exactly what my wife wanted. She loves it, and wouldn’t want anything else.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 23, 2025
Posted by: Okewa
[This review was collected as part of a promotion.] The Frigidaire works great. I have to watch that the doors close tight
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 24, 2025
Posted by: Doyouwantthisreview
[This review was collected as part of a promotion.] Real nice and spacious. bought it for the basement because my Maytag was really old.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 25, 2025
Thank you for sharing your feedback with us! We’re so glad to hear that your new refrigerator has been a great fit for your basement and that you’re enjoying the spacious design. It’s wonderful to know it has met your needs as a replacement for your older unit, and we hope it continues to serve you well for many years to come. If you ever have any questions about your appliance, or if there’s anything we can do to further enhance your experience, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by giving us a call at 1-800-374-4432, Monday–Friday, 8:30 am to 8:00 pm EST. Our team is always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Made just for me!
on September 24, 2025
Posted by: Wassy55
[This review was collected as part of a promotion.] I love my new Frigidaire! I have a small space for my refrigerator and the one fits perfectly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 24, 2025
Thank you for sharing your great experience! We’re so happy to hear your new 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits perfectly in your space and that you love it. If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 24, 2025
Posted by: Shell4428
[This review was collected as part of a promotion.] I like my new refrigerator/freezer. In actual use, it’s smaller than I thought, but I’m making it work.
I wish it had a small lunch meat-cheese drawer and it really needs a light in the freezer!
I wish it had a small lunch meat-cheese drawer and it really needs a light in the freezer!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback about your new refrigerator/freezer, Shell4428. We’re glad to hear you like it and are making it work for your needs. We appreciate your suggestions regarding a small lunch meat and cheese drawer, as well as adding a light in the freezer. Your input helps us continue improving our products. If you have any additional comments, questions, or concerns, please don’t hesitate to connect with us via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy new fridge
on September 25, 2025
Posted by: Frendog
[This review was collected as part of a promotion.] Previous fridge by Samsung gave me years of trouble. Looking forward to have working fridge I don’t think about.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 26, 2025
Thank you for sharing your experience with us! We’re so glad you chose our brand and are looking forward to the dependability of your new refrigerator. Our goal is to provide appliances that make life easier, so it’s wonderful to know that peace of mind is what you’re expecting with this unit. If you ever have any questions or need assistance down the road, please know we’re always here to help. You can connect with us anytime through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 25, 2025
Posted by: minejasper
[This review was collected as part of a promotion.] It's a great refrigerator for a single or a couple the perfect size. The only thing that I found so far was that you can't open the crisper drawer on the right side unless you open both doors, kinda bad with the French door refrigerator the whole idea of buying the French door refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 26, 2025
Thanks for sharing your thoughts, jasper! It sounds like the size is just right for you, which is great. I understand your frustration with needing to open both doors to access the crisper drawer—that can definitely be inconvenient, especially with a French door design. Your feedback is valuable and helps us improve future models. If you have any questions or want tips on getting the most from your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com