Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,777 Reviews)
Rating breakdown 7,777 reviews
5 Stars
5,914
4 Stars
1,563
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Great, but
on May 22, 2023
Posted by: babybsober
[This review was collected as part of a promotion.] I love to is fridge! The space the set up, it's perfect for me.
I have not been able to do fully use it to its potential. I cannot get the upper door bins installed.
I have been trying everything and they just won't snap down unto place. I even busted one of them trying to get it onto the door.
So they sit on top until I can figure it out. Hopefully soon. Any suggestions would be gratefully appreciated.
Other than that it's a 5 star appliance in my humble opinion.
I have not been able to do fully use it to its potential. I cannot get the upper door bins installed.
I have been trying everything and they just won't snap down unto place. I even busted one of them trying to get it onto the door.
So they sit on top until I can figure it out. Hopefully soon. Any suggestions would be gratefully appreciated.
Other than that it's a 5 star appliance in my humble opinion.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 22, 2023
Posted by: Ccarter10
[This review was collected as part of a promotion.] This fridge is great. It had so much storage and I love all the drawers in the freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect refrigerator for us!
on May 22, 2023
Posted by: KellyLe
[This review was collected as part of a promotion.] We are grateful that Frigidaire makes the refrigerator that we’ve always wanted in a size that fits our small home! Thank you so much!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed Customer
on May 21, 2023
Posted by: MsDissapointed114
[This review was collected as part of a promotion.] I was so excited when my new refrigerator arrived. But that excitement quickly turned into disappointment within 24hrs. You see that’s when I realized something wasn’t working correctly. My fresh food keeps freezing. The water in my water pitcher keeps freezing. I read the FAQ’s but they were not helpful. There were no food items in contact with the vents, therefore nothing disrupting air flow that could cause the food to freeze. I even tried turning the refrigerator temperature up to 45 and everything still keeps freezing. The refrigerator was delivered Thursday and today is Sunday. I am definitely calling customer support tomorrow.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 23, 2023
Hello, Kenyatta. Thank you for bringing this to our attention. We sincerely apologize that your experience with our product does not meet your expectation. Please know that customer satisfaction is our top priority here in Frigidaire and we hate that we were not able to deliver those results for you. Based on our records, we've seen that you are already working with our customer service. Should you require additional assistance, please do connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice little frig
on May 21, 2023
Posted by: Nertt
[This review was collected as part of a promotion.] It's a nice size for a small family. It doesn't overpower my small kitchen. I didn't give it 5 stars as I haven't had it long enough to rare is for longevity.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So glad I upgraded
on May 21, 2023
Posted by: ShadowSFSD
[This review was collected as part of a promotion.] I wanted a new refrigerator and I'm so glad that I got this. Best thing to have gotten. Keep up the great work!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Almost Perfect
on May 21, 2023
Posted by: vicki li ny
[This review was collected as part of a promotion.] I was very excited to get my new fridge, but all of my food in the refrigerator, quickly became frozen. I have the thermometer on the warmest number possible without improvement. I called customer service and they did come the next day. There is a valve between the freezer and refrigerator that is not working properly and they said they would have to order the part and come back to repair. So I spend half my day with the door open to not allow freezing of my food. I was so excited to have a new, and efficient refrigerator, since my last was so old. But, I have to wait till all is repaired. Otherwise, love it.
Response from frigidaire.comBy Christian , Online Outreach Specialist, May 22, 2023
Hi Vicki!
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 21, 2023
Posted by: Carl1151
[This review was collected as part of a promotion.] Good refrigerator so far. Temperature control is good. Fit of door trays could be better. Like the round ice cubes rather than crescent.
Written by a customer while visiting frigidaire.com