Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on September 25, 2025
Posted by: minejasper
[This review was collected as part of a promotion.] It's a great refrigerator for a single or a couple the perfect size. The only thing that I found so far was that you can't open the crisper drawer on the right side unless you open both doors, kinda bad with the French door refrigerator the whole idea of buying the French door refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 26, 2025
Thanks for sharing your thoughts, jasper! It sounds like the size is just right for you, which is great. I understand your frustration with needing to open both doors to access the crisper drawer—that can definitely be inconvenient, especially with a French door design. Your feedback is valuable and helps us improve future models. If you have any questions or want tips on getting the most from your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Thoughts on new refrigerator
on September 25, 2025
Posted by: Maur Corrigan McCurdy
[This review was collected as part of a promotion.] I like this refrigerator as it is nice and cold and very compact. I like the ice cubes but there is ice building up on the back wall which is strange
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 26, 2025
Thanks for sharing your experience! I’m glad to hear you like how cold and compact your refrigerator is, and that you’re enjoying the ice cubes. The ice buildup on the back wall can be frustrating — it might be related to humidity or door seals. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire
on September 25, 2025
Posted by: Violetc
[This review was collected as part of a promotion.] Love the configuration of the freezer. I make my dogs food and have always had a problem finding the perfect spot but the top smaller drawer is perfect.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback! We’re glad to hear that you love the configuration of your freezer and that the top smaller drawer works perfectly for storing your dogs’ food. If you need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2025
Posted by: Susansea
[This review was collected as part of a promotion.] I love my new Frigidaire! It is the first time I have had a French Door Refrigerator with bottom freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It’s okay
on September 25, 2025
Posted by: Suzi406
[This review was collected as part of a promotion.] It’s a fridge. That’s it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback with us. We’re sorry to hear that your refrigerator has not gone beyond meeting just the basics of your expectations. We want every customer to feel confident and satisfied with their appliance, and we’d like the chance to learn more about your experience. To better understand your concerns and ensure your refrigerator is performing as it should, we encourage you to connect with our support team. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on September 25, 2025
Posted by: JTSF
[This review was collected as part of a promotion.] Fits well in our small condo’s kitchen, yet still gives us plenty of storage space.
Love how it looks, and it’s whisper quiet.
Good value for its price point.
Love how it looks, and it’s whisper quiet.
Good value for its price point.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and functional
on September 25, 2025
Posted by: Barbie2025
[This review was collected as part of a promotion.] Love my new sleek and functional refrigerator. My daughter loves it as well. She keeps mentioning she’s glad she picked this refrigerator. 😂
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 29, 2025
Thank you for sharing your wonderful feedback, Barbie2025! We’re thrilled to hear that you and your daughter love your new sleek and functional refrigerator. It means a lot to us that your daughter is happy with her choice! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2025
Posted by: jimmy daddy
[This review was collected as part of a promotion.] Match's our other stainless app. don't have to bend over to get to the bottom of the fridge, Keeps food nice and cold.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 29, 2025
Thank you for sharing your experience! We’re so glad to hear that your new refrigerator matches your other stainless-steel appliances and that the counter-depth design is making it easier to access your food. Keeping everything nice and cold is definitely key! If you ever need any assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com