Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on September 17, 2025
Posted by: jnr 045
[This review was collected as part of a promotion.] fits nicely in our small space. keeps food cold. freezer has lots of compartments for maximum storage and accessibility
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 19, 2025
Thank you for sharing your experience with the Frigidaire refrigerator! We’re delighted to hear that it fits perfectly in your space and keeps your food cold as expected. It’s great to know that the freezer’s multiple compartments are helping you maximize storage and stay organized. If you have any other thoughts or questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on September 18, 2025
Posted by: FAH44
[This review was collected as part of a promotion.] Just the perfect size for my wife and I. Easy to access what we have in the fridge and freezer. Plus it’s made in the USA.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 19, 2025
Thank you for sharing your feedback with us! We’re so pleased to hear that your new refrigerator is the perfect fit for you and your wife. Having a design that’s both easy to access and functional makes a big difference in day-to-day use, and we’re glad it’s meeting your needs. We also appreciate your recognition of the fact that it’s made in the USA—it’s something we take pride in. If you ever have any questions about your appliance or need further assistance, our team is here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. We’ll be happy to provide support to ensure you continue enjoying your Frigidaire refrigerator for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
It works
on September 18, 2025
Posted by: Thel71
[This review was collected as part of a promotion.] I replaced our old Whirlpool refrigerator for this Frigidaire. I liked the size, French doors and freezer on the bottom. It does not have a light in the freezer, but I purchased it anyway. So far it keeps everything nice and cold in the refrigerator section and frozen solid in the freezer section.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that your new Frigidaire refrigerator is keeping your food properly chilled and frozen, and that it meets your preferences for size, French doors, and a bottom freezer. If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
on September 18, 2025
Posted by: joe69420
[This review was collected as part of a promotion.] We purchased this unit hoping for both style and functionality. While it looks sleek in our kitchen, some aspects of the design feel a bit cheap, especially the interior shelving and drawers. The layout isn’t as functional as we had hoped. For example, storing larger items can be a challenge, and certain compartments aren’t as accessible as expected.
It keeps food at the right temperature and performs well overall, but for the price, we were expecting a more durable build and a more practical design. Decent fridge, but it has some noticeable compromises.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 19, 2025
Hi, joe69420! Thank you for sharing your honest thoughts about your refrigerator. We’re glad to hear it keeps your food at the right temperature and looks great in your kitchen. We also appreciate your feedback regarding the shelving, drawers, and layout. Your comments help us improve our products and design for future customers. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Enjoying our new refrigerator!
on September 18, 2025
Posted by: Frannie Lou
[This review was collected as part of a promotion.] Our new refrigerator runs much quieter than the previous make we had. Even though it is a bit smaller, its design allows us to see and use every inch of the inside of the refrigerator. The freezer provides good space for our 3-person household and we love the size and shape of the ice from the ice maker.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 22, 2025
Thank you for sharing your experience! We're thrilled to hear that you're enjoying the quiet operation and the thoughtful design of your new fridge. It’s great that it’s fitting well for your household and that you love the ice size! If you have any further questions or need support, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brand new
on September 19, 2025
Posted by: NLB74
[This review was collected as part of a promotion.] So far so good
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2025
ChatGPT said: We’re glad to hear that everything is going well with your appliance so far. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our New Fridge
on September 19, 2025
Posted by: Monty 25
[This review was collected as part of a promotion.] We have had our new fridge for almost 2 weeks and we really love it. I had read some reviews on the Fridgidaire being noisy so we were a little concerned. It is very quiet and I love the freezer being on the bottom. I am so glad that we chose this one.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wife Loves It
on September 19, 2025
Posted by: Big Wave Dave
[This review was collected as part of a promotion.] Overall a very nice refrigerator. Looks good, quiet, well lite on the inside. Does not have a deli tray or egg tray, and the freezer is too compartmentalized.
Written by a customer while visiting frigidaire.com