Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,777 Reviews)
Rating breakdown 7,777 reviews
5 Stars
5,914
4 Stars
1,563
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Fridge broke after 15 amontha
on June 5, 2023
Posted by: Scott B20
[This review was collected as part of a promotion.] I would stay away from this product. The fridge broke after only 15 months. We had multiple repair people out. This process alone took 2 weeks. They replaced the mother board and other components. The issue was internal
wiring that could not be repaired. So after multiple weeks, hundreds of dollars of wasted food and many lost hours, we have to buy a fridge.
wiring that could not be repaired. So after multiple weeks, hundreds of dollars of wasted food and many lost hours, we have to buy a fridge.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 6, 2023
Hello, Scott! We’re sorry to learn your experience with our service and our brand was less than satisfactory. We strive to provide the best assistance to our owners and dislike that we were not able to deliver those results for you. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Our team will evaluate your review to help implement future design improvements to our product lines. If you have any other concerns that we may be able to help with, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a wonderfull Fridge
on June 5, 2023
Posted by: Ivan in MN
[This review was collected as part of a promotion.] Love the three tray system on the bottom freezer versus one open tub, very easy to organize. Also love the side door adjustments for tall or short items. very nice. Overall, love the look and the space of a fridge in tis size.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigdaire Refrigerator
on June 5, 2023
Posted by: N8wkz
[This review was collected as part of a promotion.] We really like the Refrigerator as it has alot of room in it and Looks really Great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent, Spacious Refrigerator
on June 5, 2023
Posted by: terrasmom
[This review was collected as part of a promotion.] We had to purchase this refrigerator in a hurry, and it had to fit a certain (smaller) spot in our kitchen. We are pleasantly surprised that this refrigerator is very spacious, despite being overall smaller than our previous refrigerator. It is organized well. I like the french doors. I wish for more freezer space, but I also had that wish in my old refrigerator, so I think that is about me. I recommend this refrigerator with the caveat that it has only been a few weeks, so who knows how it will be over time. One minor thing, the manual is not very helpful. I still haven't figured out how to adjust the settings. I plan to go online and see if there is information available beyond what is in the manual.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy with new refrigerator
on June 5, 2023
Posted by: Marewink
[This review was collected as part of a promotion.] Luckily, I found this model French-door Frigidaire which fits perfectly in my older kitchen with a wall on one side. It is well-lit and the doors close snugly ensuring it keeps its temperature. The shelves and side bins are roomy. I am able to keep four one-gallon size water jugs on the lower shelf with room to spare. The freezer, too, is spacious and the ice cubes are the perfect size. The only negative is the compressor runs constantly only stopping when a door is open. It cleans beautifully with a soft cloth.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Perfect Frig Choice!
on June 4, 2023
Posted by: Dreya57
[This review was collected as part of a promotion.] I have an older home and it was challenging to find a Frigidaire that fit my space. I have been in my home for 19 years, and my old Frigidaire came with the house and it was not a new frig back in 2003! Can you believe it only just started to deteriorate little by little around the end of 2021. I have been searching for at least a year! This frig fits my space perfectly and it doesn't stick out. I specifically wanted the french doors with a bottom freezer with an ice maker....and I got it! The no fingerprint look it fantastic and the depth is perfect. I don't have to worry about food getting lost in the back of the frig. When I open it, I can see EVERYTHING! It keeps my food a nice temperature without food developing frost in the frig. The shelves are adjustable and the doors can fit a gallon of milk. I love the vegetable and fruit drawers. And the space in the freezer is Outstanding! I would have liked a light in the freezer, but please don't let that deter you from purchasing this item because it's not an issue. Just open a frig door for a little light if you want to grab a snack a night. I was spending too much money eating out because the freezer in my old side by side became the frig and the frig part was warm and would not keep food. I hardly had any space in the freezer and grocery shopped for only a few items at a time. I am eating healthy again because I have ripe and crisp fixings for my salads and plenty of room for whatever I buy. I would not give up looking because I knew Frigidaire "HAD TO HAVE" a frig for me!! I am so happy I found it! Thatnks Frigidaire for coming through for me!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 4, 2023
Posted by: ElsieS
[This review was collected as part of a promotion.] We love our new refrigerator. It works great and fit the space perfectly. The design is very functional. You can easily see and access everything in the refrigerator as soon as you open the doors.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on June 3, 2023
Posted by: JDLA
I hate the fact that the compressor runs continuously. It drives me crazy. It's soooo nice when it goes into defrost mode and I have some quiet. And the surface shows every little mark when touched. And there is no light in the freezer compartment. Who ever heard of that? Very disappointed in our choice.
Response from frigidaire.comBy Angel, Online Outreach Specialist, June 5, 2023
Hello, JDLA.
This is never the kind of experience we want our customers to have. We would adore the chance to see how we can contribute to the resolution of this issue. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! -Angel
This is never the kind of experience we want our customers to have. We would adore the chance to see how we can contribute to the resolution of this issue. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! -Angel
Written by a customer while visiting frigidaire.com