Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,435 Reviews)
Open Ratings Snapshot
Rating breakdown 7,435 reviews
5 Stars
5,641
4 Stars
1,503
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Perfectly organized
on April 8, 2026
Posted by: sf0322
[This review was collected as part of a promotion.] This fridge is perfect for a smaller space! The three drawers in the freezer are great for keeping items organized- I feel like I can actually see everything I have, rather than it all being stacked.
Response from frigidaire.comBy RuthOnline Outreach SpecialistApril 9, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that your Frigidaire refrigerator is a perfect fit for your space and that the three freezer drawers are helping you stay organized and easily see everything you have.
We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 8, 2026
Posted by: Leftty
[This review was collected as part of a promotion.] Too early to evaluate but so far no problem.
Response from frigidaire.comBy ReedOnline Outreach SpecialistApril 10, 2026
Hi Leftty! Thank you for sharing your feedback—we’re glad to hear everything is going well so far with your French door refrigerator! We hope it continues to meet your expectations over time.

If you ever need assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always here to help!

— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Refrigerator For Our Needs
on April 7, 2026
Posted by: Guy Tobin
[This review was collected as part of a promotion.] Well thought out spaces, large freezer, nice icemaker and easy access to contents. Runs very quiet also.
Response from frigidaire.comBy RuthOnline Outreach SpecialistApril 9, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you’re enjoying the thoughtful design, spacious freezer, convenient icemaker, and easy access to your Frigidaire refrigerator’s contents. It’s also great to know that its quiet operation is making a positive difference in your home.
We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
New fridge
on April 7, 2026
Posted by: ShellyLS
[This review was collected as part of a promotion.] Enjoying so far! Thing to consider, ice container is small,fine for me but could be an issue for some. The freezer has 3 drawers and ice is connected with the 2nd, kinda awkward to open/close. Doors do not have a soft close, worries of a future issue from that
Response from frigidaire.comBy RoxOnline Outreach SpecialistApril 9, 2026
Thank you for your feedback, ShellyLS! We’re glad to hear you’re enjoying your new fridge overall. We appreciate your comments on the ice container size, freezer drawer layout, and door closing feel—this kind of input is very helpful and will be shared with our product team.

If you’d like assistance or have any concerns, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.

-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect for my motorhome
on April 7, 2026
Posted by: Gary T and Linda T
[This review was collected as part of a promotion.] Looks great and a perfect fit for my motorhome and their delivery crew did a amazing job.
Response from frigidaire.comBy RoxOnline Outreach SpecialistApril 9, 2026
Hi, Gary T and Linda T! Thank you for your feedback! We’re so happy to hear your Frigidaire refrigerator is a perfect fit for your motorhome and that you’re pleased with the delivery experience as well. It’s great to know everything came together so smoothly for you.

We truly appreciate you choosing Frigidaire. If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.

-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire 17.6 cu ft French door refrigerator
on April 7, 2026
Posted by: Price is King
[This review was collected as part of a promotion.] Cute as a button. Plenty of room. Does not take up a ton of area. Great placement of shelving, doors. Over the top happy with this fridge.
Response from frigidaire.comBy RoxOnline Outreach SpecialistApril 9, 2026
Thank you for your feedback! We’re so happy to hear you’re loving your Frigidaire 17.6 cu. ft. French door refrigerator—especially its compact size, roomy interior, and thoughtful layout. It’s wonderful to know it fits your space so well!

We truly appreciate you choosing Frigidaire.

If you need assistance, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.

-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on April 7, 2026
Posted by: Eggsinfridge
[This review was collected as part of a promotion.] We have a small house and smaller kitchen…. We really wanted our new fridge to have double doors and a freezer drawer at the bottom, but it was very hard to find something that was small enough for the space and counter depth.
Our Frigidaire was perfect. The 17.5 cubic feet is actually less than our old fridge/freezer, but the way it’s designed, and its counter depth, make it much more accessible throughout and actually holds more food!
Really nice purchase.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistApril 8, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.

We’re delighted to hear that this model is a perfect fit for your smaller kitchen, offering the double doors and bottom freezer drawer you wanted while maximizing counter-depth convenience. It’s great that the design and layout make the space more accessible and allow you to store even more food than your previous, larger unit.

Your feedback highlights both the thoughtful design and practical functionality that make this refrigerator a satisfying purchase. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 6, 2026
Posted by: Frigehappy
[This review was collected as part of a promotion.] It is perfect! Much more usable freezer space than my old side by side even though it had more overall cubic feet. I love the counter depth.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistApril 8, 2026
Thank you for sharing your feedback on the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.

We’re thrilled to hear that the refrigerator is perfect for your needs, offering more usable freezer space compared to your previous side-by-side model, despite having a slightly smaller total cubic footage. The counter-depth design is also a popular feature for its streamlined look and better fit in the kitchen, and we’re glad it’s working well for you.

Your feedback highlights the practical design and functionality that make this model a great choice. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
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