Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on September 11, 2025
Posted by: jean802
[This review was collected as part of a promotion.] Love it! It is quiet and has plenty of space for our needs. I like the drawers in the freezer and the abundance of shelf space in the dooors.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 12, 2025
We’re so pleased to hear that you’re enjoying your refrigerator! It’s wonderful to know that the quiet performance, spacious design, convenient freezer drawers, and abundance of door shelving are meeting your needs and making everyday use easier for you. Feedback like this truly means a lot to us, as we strive to design appliances that bring both functionality and comfort to your home. If you ever have questions about your refrigerator or would like further assistance, we’d be happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432. Our Customer Care team is available Monday through Friday, from 8:30 AM to 8:00 PM EST. Thank you for taking the time to share your experience and for choosing Frigidaire—we’re delighted to be part of your home. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on September 11, 2025
Posted by: AMBober
[This review was collected as part of a promotion.] I love my new French door refrigerator. It’s roomy, elegant and has everything I need.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 12, 2025
We’re so happy to hear how much you’re enjoying your new refrigerator! It’s wonderful to know that you find it roomy, elegant, and equipped with everything you need. At Frigidaire, we design our appliances with both style and functionality in mind, and it’s great to hear that this refrigerator is a perfect fit for your home. If you ever have questions about features, care, or tips to help you get the most out of your refrigerator, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432. Our Customer Care team is available Monday through Friday from 8:30 AM to 8:00 PM EST and would be glad to assist. Thank you for sharing your feedback and for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basic fridge that does a great job
on September 11, 2025
Posted by: JT senior
[This review was collected as part of a promotion.] Fridge is roomy though the cubic foot is smaller. I enjoy the simplicity of the basic shelving that appear substantial. Not an ice user, but I like the ice maker for guests.
Just a mental shift to organize butter and meat containers with my own.
I think it will be easy to keep clean.
Just a mental shift to organize butter and meat containers with my own.
I think it will be easy to keep clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 11, 2025
Posted by: GValenz
[This review was collected as part of a promotion.] firdge cools to your desire temperatur, but the factory settings are perfect. this model has plenty of top space very spacious. bottom freezer perfect for a small family as you can not store too many items like large tubs of ice cream.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 12, 2025
HI there. We’re so happy to hear your refrigerator is cooling perfectly and that the layout is working well for your family! Thank you for choosing Frigidaire and for sharing your experience with us. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed.
on September 11, 2025
Posted by: Lotus54
Our LG fridge died at not quite 5 years old. We wanted one that looked similar, but a little smaller, and not an LG. I asked the serviceman what brand he recommended, and he replied that they get the fewest service calls for Frigidaire. This fridge is perfect. It does make some strange sounds at times, but that doesn't stop me from loving this fridge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 12, 2025
Thank you for sharing your experience and for choosing Frigidaire! We’re glad to hear the fridge is a great fit for your needs. We understand that new appliances can sometimes have unfamiliar sounds, but we’re happy it hasn’t affected your overall satisfaction. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
My refrigerator
on September 12, 2025
Posted by: Scott69er87
[This review was collected as part of a promotion.] Love it lots of room
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 12, 2025
Thank you! We’re so glad you’re enjoying the spaciousness of your new refrigerator. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I wanted
on September 12, 2025
Posted by: Best refrigerator yet
[This review was collected as part of a promotion.] It is just an amazing refrigerator I has more room that you would think the doors alone have more room that my old side by side it is just perfect for a large house or a small apartment I would buy this 10 times over.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2025
Thank you so much for your wonderful feedback, valued consumer! We’re thrilled to hear how much you love your refrigerator and that the spacious doors and interior are exceeding your expectations. Knowing it’s the perfect fit for your home means a lot to us. We’d be honored to have you choose Frigidaire 10 times over! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on September 12, 2025
Posted by: Pick26
[This review was collected as part of a promotion.] Great for small kitchens. Quiet & runs well. Excellent freezer space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2025
Thank you for your great feedback, Pick26! We’re glad to hear our appliance is a perfect fit for your small kitchen, runs quietly, and offers excellent freezer space. Your satisfaction is very important to us! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com