Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Look really nice in my kitchen
on September 3, 2025
Posted by: Gisela082025
[This review was collected as part of a promotion.] It’s too early for a fair rating, but what I can say now it’s that look good in my kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just What We Wanted
on September 3, 2025
Posted by: bsanders68
[This review was collected as part of a promotion.] The refrigerator is just the right size and look.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 3, 2025
Posted by: Happyer
[This review was collected as part of a promotion.] This is the perfect size for someone that no longer needs a huge refrigerator. My old one stuck out way beyond my cabinets into the walkway. Now my kitchen looks huge. I would have liked to have water but that would require another huge frig. I chose this on purpose and glad I did.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! Thank you for sharing your experience. We’re so glad to hear your new refrigerator is the perfect size and that it’s helping open up your kitchen space. It’s wonderful to know the design fits your needs and style so well. We appreciate you choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall it's a good bang for the buck
on September 3, 2025
Posted by: Karl K
[This review was collected as part of a promotion.] I like the finish as it resists fingerprints well. Coming from a 22 cu. ft. Bosch unit to this, I was surprised at the good storage space in the refrigerator itself. It has plenty of shelf storage and door storage as well. My Bosch was a side by side so going to the chest freezer is a bit of a change for me but so far so good. I have a thermometer in the fridge reading 39F and the thermostat is set to 38. So while still quite new to me, I'm pleased with the unit for the price I paid for it. It's also energy star rated, a plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! We’re glad to hear you’re enjoying your new Frigidaire and that the finish, storage space, and energy efficiency are meeting your needs. We understand adjusting from a side-by-side to a chest freezer can take some getting used to, and we’re happy it’s working well for you so far. Thank you for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
This fridge is okay
on September 3, 2025
Posted by: AandJDev
[This review was collected as part of a promotion.] This Frigidaire does the job, but the ice maker is sloooow, the door bins don't allow the best configuration for us, the shelves dip in the middle with any amount of weight. I do like the freezer configuration but the freezer drawer doesn't slide as well as it should. All in all, it works but I probably would pick a different fridge if I had it to do over.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 5, 2025
Thank you for sharing your experience with your Frigidaire refrigerator. We’re glad to hear that it’s generally doing the job, but we also appreciate your candid feedback about the areas where it hasn’t quite lived up to your expectations. We completely understand your frustration with the slow ice maker, the door bins not being as configurable as you'd like, and the shelves dipping under weight. It’s important to us that our refrigerators meet the needs of all our customers, and we’re sorry to hear that these design aspects have made your experience less than ideal. We’ll make sure your feedback regarding the freezer drawer’s sliding action and the overall shelf stability is passed along to our product team for further consideration. We also understand that when it comes to major appliances like refrigerators, you want everything to fit your needs perfectly. It’s unfortunate that some of these issues have led you to feel you’d pick a different model in hindsight. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 4, 2025
Posted by: Ziprknees
[This review was collected as part of a promotion.] Happy with the counter top width
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 8, 2025
Thank you for your feedback! We’re glad to hear that the countertop width of your refrigerator is meeting your needs. If you have any other thoughts or questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our small kitchen
on September 5, 2025
Posted by: Indyjh
[This review was collected as part of a promotion.] This fridge was one of a select few that could even fit in the space we had. Luckily for us it fit perfectly, and still has plenty of space to store everything we need.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 8, 2025
We’re so glad to hear this refrigerator was the perfect fit for your space! It’s great that it still provides all the room you need for storage. Thank you for sharing your experience! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
More than we expected!
on September 5, 2025
Posted by: EdLev
[This review was collected as part of a promotion.] While this Refrigerator is smaller than the one it replaced, it has, remarkably virtually as much interior room. What a great surprise!
Written by a customer while visiting frigidaire.com