Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,386 Reviews)
Rating breakdown 6,386 reviews
5 Stars
4,829
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Awesome!
on September 1, 2025
Posted by: Kingtrucker
[This review was collected as part of a promotion.] I love the French Doors! So much easier to get into the fridge and I love the design! Waited too long to do this!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2025
Thank you for sharing your experience! We're so happy to hear how much you're enjoying the French doors on your Frigidaire refrigerator. The design really does make access easier—and it’s great to know it’s made such a positive difference for you. Sounds like it was well worth the wait! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on September 1, 2025
Posted by: Curtis1082
[This review was collected as part of a promotion.] Much better than our previous refrigerator. Plenty of room in the upper fridge area. Lower freezer is a little tight but the sections and drawers are convenient.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2025
Thank you for your honest feedback! We're glad to hear that your new Frigidaire refrigerator is a big improvement over your previous one, especially with the spacious upper fridge area. We appreciate your comments about the lower freezer—while it may feel a bit tight, we're glad the sections and drawers are helping to keep things organized and convenient. If you ever need tips on maximizing space, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new fridge
on September 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] We love all the room we have in our fridge ., and I love the ice machine in the bottom . And all the room at the bottom of the freezer . We actually traded from a whirlpool because it kept freezing our food , so glad we bought the Frigidaire it's amazing
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 3, 2025
We’re so glad to hear you’re enjoying the space, design, and ice maker in your new fridge—and that it’s been such a great upgrade from your previous unit! If you ever need assistance, you can reach us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 2, 2025
Posted by: Coach Rash
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 3, 2025
Thank you for sharing your feedback, Coach Rash! We’re so happy to hear that you’re loving your new refrigerator. It’s always our goal to provide products that bring convenience and reliability to your home, and it’s wonderful to know that your experience has been so positive. If you ever have questions or need assistance in the future, our team will be glad to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Right size
on September 2, 2025
Posted by: Lisaq2025
[This review was collected as part of a promotion.] I love how the appliance looks and it fits well in the space. Only disappointment is no light in the freezer and I had to purchase extra bins to store meat and cheese in
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold food cold, frozen food frozen.... and a bonus
on September 3, 2025
Posted by: Grammybikes
[This review was collected as part of a promotion.] We recently downsized to an apartment. The existing fridge was noisy, small, had the freezer on the top and was super awkward to use especially for the family member confined to a wheelchair. This fridge fits the space beautifully, is quiet (except for the ice maker!) and it is super easy for ALL of us to access the food.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 4, 2025
Thank you for sharing your experience! We’re delighted to hear that your new Frigidaire refrigerator fits your space perfectly and is easier for everyone to use, especially considering accessibility needs. We understand how important quiet operation is, and we appreciate your patience with the ice maker noise. If you ever need tips to minimize that or any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent unit for small space.
on September 3, 2025
Posted by: Jimbochi
[This review was collected as part of a promotion.] Pros: Excellent size and profile for smaller kitchen, with efficient and effective use of space in both refrigerator and freezer drawer. Great visibility for finding things, easy to use controls, simple ice maker water filter replacement. Whisper quiet unit.
Cons: no light in freezer, no filtered water dispenser, despite having a filtration unit - used for ice maker only.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 4, 2025
Thank you for taking the time to share such a detailed review. We’re glad to hear you’re enjoying the size, layout, visibility, quiet performance, and ease of use of your refrigerator. We also appreciate your feedback regarding the freezer lighting and water filtration being limited to the ice maker. Your comments are very valuable to us as we continue to improve our products. If you’d like further assistance or have any questions, our customer care team is available through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on September 3, 2025
Posted by: Carol DS
[This review was collected as part of a promotion.] Love the quiet motor, large crisper drawer and quick chilling features.
Written by a customer while visiting frigidaire.com