Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Disappoint
on February 17, 2024
Posted by: Chelsea
Perfect size for my kitchen, I really expected it would be a good choice. But the temperature cannot reach the setting temperature, I was tracking for 3 weeks. It couldn’t be better.Also fluctuations greater than normal.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Rox, Online Outreach Specialist, February 19, 2024
Hi, Chelsea! Thank you so much for taking the time to leave us feedback. It's concerning to hear that your refrigerator isn't reaching the set temperature, especially after monitoring it for several weeks. Have you tried any troubleshooting steps, like checking the door seals for any leaks or obstructions, ensuring proper ventilation around the appliance, or cleaning the condenser coils? If those steps don't resolve the issue, please let us know so we can further assist. You can contact us at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -Rox
The stainless steel on this fridge looks great! I have no complaints at all and been using it for over a month. Love having more than one freezer comparynent
I bought this two weeks ago. Once it settled in the loud hum eventually disappeared, but the noise of the ice-maker (which I do not use) kept me awake at night until the problem was resolved. The crispers are too small for even a mid-sized rutabaga, and they are not vented for humidity control. The lack of other drawers or compartments makes it difficult to organize. The freezer drawer is difficult to pull out, but I do like the way the freezing compartment is organized.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, February 16, 2024
Thank you for sharing your feedback and experience with us. We're sorry that you've been experiencing some troubles with your refrigerator. We want you to know that we value all feedback as it can help with future products to come. Your feedback will help us understand our strengths and identify areas for growth. If there's anything we can do to improve your experience with us, please let us know! You can reach us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
The fridge fits perfectly in our kitchen. We like the extra drawers in the freezer section and the ice maker. There is plenty of room on the doors for condiments etc.
We chose this counter depth smaller fridge as we have just downsized into a condo. Though a 17 c space, it has all of the features of a larger model, we are very happy with it!
Overall the fridge is good but there are some features that I don’t love. 1. The ice maker is loud especially when living in a open loft 2. Only 5 1/2 old and both filters ( air and water) already need to be replaced. That’s way too soon and the replacements are not cheap so if I have to change them every 5- 6 months it’s going to cost ALOT yearly.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, February 12, 2024
We want to thank you for sharing your important quality concerns and experience with us, Tiz. We want you to know that your comments and feedback are vital to us as help us as it can help us understand our strengths and identify areas for growth. If there's anything we can do to provide you any assistance, please let us know! You can reach us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
I bought this fridge a month ago and I’m really happy with my purchase. There is lots of space on the shelves and doors have adjustable shelves for spacing large items. I really like the freezer with drawers within it for organizing items in it.