Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Side bin
on June 9, 2026
Posted by: Side shelf
[This review was collected as part of a promotion.] Notice side bin has been falling off only complaint
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re otherwise happy with your appliance.
We’re sorry to hear about the side bin coming loose. That’s not the experience we want for our customers. Please reach out with your model and serial number so we can help look into this and provide a solution.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’re sorry to hear about the side bin coming loose. That’s not the experience we want for our customers. Please reach out with your model and serial number so we can help look into this and provide a solution.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator With Plenty of Space
on June 9, 2026
Posted by: Faith8318
[This review was collected as part of a promotion.] I recently purchased this Frigidaire refrigerator and so far I’m very pleased with it. It cools well, runs quietly, and has a nice amount of storage space inside. I also like the layout of the shelves and door compartments because it makes organizing food easy and convenient.
The design looks modern and clean, and it fits nicely in my kitchen. The freezer section also keeps items frozen properly without excessive frost buildup. Overall, it seems like a reliable refrigerator for the price and I’m happy with my purchase so far.
The design looks modern and clean, and it fits nicely in my kitchen. The freezer section also keeps items frozen properly without excessive frost buildup. Overall, it seems like a reliable refrigerator for the price and I’m happy with my purchase so far.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 11, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re very pleased with your new Frigidaire refrigerator.
It’s wonderful to know that it is cooling well, running quietly, and providing the storage space and organization you need. We’re glad that the shelf and door compartment layout is making it easy to keep everything organized and accessible. It’s also great to hear that the modern design fits nicely in your kitchen and that the freezer is maintaining proper temperatures without excessive frost buildup.
We truly appreciate you taking the time to share your experience and are pleased to know that your refrigerator is delivering the reliability and value you were looking for. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
It’s wonderful to know that it is cooling well, running quietly, and providing the storage space and organization you need. We’re glad that the shelf and door compartment layout is making it easy to keep everything organized and accessible. It’s also great to hear that the modern design fits nicely in your kitchen and that the freezer is maintaining proper temperatures without excessive frost buildup.
We truly appreciate you taking the time to share your experience and are pleased to know that your refrigerator is delivering the reliability and value you were looking for. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on June 9, 2026
Posted by: Abider
[This review was collected as part of a promotion.] For our space and our needs, this refrigerator is perfect. Installation was easy and it works like a charm. It is also a beautiful addition aesthetically to our kitchen. We like the roomy freezer and its location at the bottom, making the refrigerator space more accessible from a standing position. With the clear shelving everything is easily visible. Shelves are glass. Crisper drawers and shelves on the doors are sturdy plastic, not the flimsy stuff in some refrigerators we looked at. The icemaker works great, too. Love this refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that your refrigerator has been a perfect fit for your space and needs, and that installation went smoothly.
It’s great to know you’re enjoying the design, including the bottom freezer, clear glass shelving, and sturdy storage features. We’re also happy to hear the ice maker is working well for you.
We truly appreciate your support and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know you’re enjoying the design, including the bottom freezer, clear glass shelving, and sturdy storage features. We’re also happy to hear the ice maker is working well for you.
We truly appreciate your support and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on June 9, 2026
Posted by: Jfree86
[This review was collected as part of a promotion.] Love the new refrigerator. The drawer layout and all is super nice
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 9, 2026
Hello Jfree86!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re delighted to hear that you love your new refrigerator and that you’re enjoying the drawer layout and overall design. It’s great to know that the interior organization is working well for your needs and making everyday use more convenient. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator.
We’re delighted to hear that you love your new refrigerator and that you’re enjoying the drawer layout and overall design. It’s great to know that the interior organization is working well for your needs and making everyday use more convenient. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on June 9, 2026
Posted by: TJMCM
[This review was collected as part of a promotion.] Received this new frig on 6/2/26 and so far it is great!!! Love it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 9, 2026
Hello TJMCM!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that your new refrigerator is off to a great start and that you’re loving it so far. It’s always wonderful to know our appliances are making a positive difference in your home. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We’re delighted to hear that your new refrigerator is off to a great start and that you’re loving it so far. It’s always wonderful to know our appliances are making a positive difference in your home. We truly appreciate your support and hope you continue to enjoy your Frigidaire refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 9, 2026
Posted by: Ke Yes
[This review was collected as part of a promotion.] Beautiful and compact. The white light is cool and pleasing. Ice tray is very functional and well protected. Not much of noise of the fridge breathing and ice machine working.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2026
Hello, Valued Customer,
Thank you for your thoughtful feedback! We're glad to hear you’re enjoying the compact design and the clean, modern look of the lighting. It’s also great to know the ice tray design is meeting your expectations and that the unit is operating quietly overall. We truly appreciate you choosing Frigidaire and sharing your experience. We hope your appliance continues to serve you well for years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Thank you for your thoughtful feedback! We're glad to hear you’re enjoying the compact design and the clean, modern look of the lighting. It’s also great to know the ice tray design is meeting your expectations and that the unit is operating quietly overall. We truly appreciate you choosing Frigidaire and sharing your experience. We hope your appliance continues to serve you well for years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 8, 2026
Posted by: Blade72
[This review was collected as part of a promotion.] Versatile positioning of shelves. Great crispers. Good looking appliance. No light in freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 11, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the versatile shelf positioning, effective crispers, and attractive design of your refrigerator.
We also appreciate your feedback regarding the lack of a freezer light. Customer insights like yours are valuable and help us better understand which features are most important in everyday use. We’re glad to know that overall you’re pleased with the appliance and its functionality.
If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
We also appreciate your feedback regarding the lack of a freezer light. Customer insights like yours are valuable and help us better understand which features are most important in everyday use. We’re glad to know that overall you’re pleased with the appliance and its functionality.
If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on June 8, 2026
Posted by: jet cat
[This review was collected as part of a promotion.] Now that I've had it for a bit, I wish the crisper drawers were a bit bigger as well as the freezer drawers. Learning how to adapt from a previous fridge. Keeps things well frozen and cold!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for taking the time to share your feedback. We’re glad to hear your refrigerator is keeping your food well frozen and cold.
We also appreciate your comments regarding the crisper and freezer drawer sizes. Feedback like yours is valuable as it helps us understand how customers are using their appliances and where improvements may be needed.
If you have any questions or need assistance getting the most out of your refrigerator, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We also appreciate your comments regarding the crisper and freezer drawer sizes. Feedback like yours is valuable as it helps us understand how customers are using their appliances and where improvements may be needed.
If you have any questions or need assistance getting the most out of your refrigerator, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com