Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire French Door Counter Depth
on April 8, 2026
Posted by: BA Newton
[This review was collected as part of a promotion.] I did not want a large over size refrigerator with all the bells and whistles that are offered these days. The size is perfect for (2). The muted stainless steel is a very nice shine, not too shiny. (3) drawer freezer helps with storing smaller items. The price was great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 13, 2026
Hi BA Newton, thank you for your thoughtful feedback!
We’re glad to hear that the refrigerator’s size is a perfect fit for your needs and that you’re enjoying the clean, streamlined design without the extra features. It’s great to know the muted stainless steel finish and the 3-drawer freezer are both meeting your expectations, and that you found the value to be just right.
We truly appreciate you sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear that the refrigerator’s size is a perfect fit for your needs and that you’re enjoying the clean, streamlined design without the extra features. It’s great to know the muted stainless steel finish and the 3-drawer freezer are both meeting your expectations, and that you found the value to be just right.
We truly appreciate you sharing your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Refrigerator -- Fantastic!!!
on April 8, 2026
Posted by: Doc TMS
[This review was collected as part of a promotion.] We absolutely love our new Frigidaire refrigerator/freezer!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 8, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the spacious interior and that the freezer is working well. We appreciate your suggestion about additional lighting—it’s valuable input as we look for ways to improve our products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 8, 2026
Posted by: The Letohouse
[This review was collected as part of a promotion.] We like the size. We did not realize that the freezer does not have a light. It was not plugged in at the store and nobody told us.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 10, 2026
Hi there! Thank you for sharing your feedback—we’re glad to hear you’re enjoying the size of your French door refrigerator. We’re sorry for the surprise regarding the freezer not having a light, and we understand how that could be disappointing, especially if it wasn’t mentioned during your purchase.
If you have any questions or would like us to review your model’s features with you, please feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re here to help!
— Reed
If you have any questions or would like us to review your model’s features with you, please feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfectly organized
on April 8, 2026
Posted by: sf0322
[This review was collected as part of a promotion.] This fridge is perfect for a smaller space! The three drawers in the freezer are great for keeping items organized- I feel like I can actually see everything I have, rather than it all being stacked.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 9, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that your Frigidaire refrigerator is a perfect fit for your space and that the three freezer drawers are helping you stay organized and easily see everything you have.
We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2026
Posted by: Leftty
[This review was collected as part of a promotion.] Too early to evaluate but so far no problem.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 10, 2026
Hi Leftty! Thank you for sharing your feedback—we’re glad to hear everything is going well so far with your French door refrigerator! We hope it continues to meet your expectations over time.
If you ever need assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator For Our Needs
on April 7, 2026
Posted by: Guy Tobin
[This review was collected as part of a promotion.] Well thought out spaces, large freezer, nice icemaker and easy access to contents. Runs very quiet also.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 9, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you’re enjoying the thoughtful design, spacious freezer, convenient icemaker, and easy access to your Frigidaire refrigerator’s contents. It’s also great to know that its quiet operation is making a positive difference in your home.
We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge
on April 7, 2026
Posted by: ShellyLS
[This review was collected as part of a promotion.] Enjoying so far! Thing to consider, ice container is small,fine for me but could be an issue for some. The freezer has 3 drawers and ice is connected with the 2nd, kinda awkward to open/close. Doors do not have a soft close, worries of a future issue from that
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 9, 2026
Thank you for your feedback, ShellyLS! We’re glad to hear you’re enjoying your new fridge overall. We appreciate your comments on the ice container size, freezer drawer layout, and door closing feel—this kind of input is very helpful and will be shared with our product team.
If you’d like assistance or have any concerns, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
If you’d like assistance or have any concerns, please connect with us via live chat at www.frigidaire.com, or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for my motorhome
on April 7, 2026
Posted by: Gary T and Linda T
[This review was collected as part of a promotion.] Looks great and a perfect fit for my motorhome and their delivery crew did a amazing job.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 9, 2026
Hi, Gary T and Linda T! Thank you for your feedback! We’re so happy to hear your Frigidaire refrigerator is a perfect fit for your motorhome and that you’re pleased with the delivery experience as well. It’s great to know everything came together so smoothly for you.
We truly appreciate you choosing Frigidaire. If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
We truly appreciate you choosing Frigidaire. If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday 8:30 a.m.–8:00 p.m. EST. We’re happy to help.
-Rox
Written by a customer while visiting frigidaire.com