Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,390 Reviews)
Rating breakdown 6,390 reviews
5 Stars
4,832
4 Stars
1,292
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
5-Stars (-.25)
on August 26, 2025
Posted by: Markom106
[This review was collected as part of a promotion.] Great fridge! Perfect size, more than enough storage for one person, and it looks great. This not a big deal, but a light in the freezer section sure would be useful ... my fault for not checking that box prior to the purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 28, 2025
Thank you so much for your kind words and for taking the time to share your feedback, Markom106. We're thrilled to hear you're enjoying your Frigidaire fridge and that it's a great fit for your needs!
We appreciate your note about the freezer light — you're absolutely right, it can be a helpful feature. While not all models include it, we understand how that can make a difference in day-to-day use. We’ll be sure to share your feedback with our product team as we’re always looking for ways to improve the experience for our customers.
If you ever have questions or need support down the line, we're here to help. Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your fridge, and thanks again for choosing Frigidaire! - Maico
We appreciate your note about the freezer light — you're absolutely right, it can be a helpful feature. While not all models include it, we understand how that can make a difference in day-to-day use. We’ll be sure to share your feedback with our product team as we’re always looking for ways to improve the experience for our customers.
If you ever have questions or need support down the line, we're here to help. Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Enjoy your fridge, and thanks again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s great! Small but powerful!
on August 26, 2025
Posted by: Mikey1060
[This review was collected as part of a promotion.] Great fridge! Love the ice maker and the size is perfect for our tiny kitchen!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 28, 2025
Hi there, Mikey1060, and thank you for the great feedback!
We’re so happy to hear that your Frigidaire fridge is a perfect fit for your kitchen—and that you’re loving the ice maker too! We know how important it is to have appliances that maximize space without sacrificing functionality, especially in smaller kitchens.
Thanks again for choosing Frigidaire! If you ever need anything, we’re always here to help. Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
We’re so happy to hear that your Frigidaire fridge is a perfect fit for your kitchen—and that you’re loving the ice maker too! We know how important it is to have appliances that maximize space without sacrificing functionality, especially in smaller kitchens.
Thanks again for choosing Frigidaire! If you ever need anything, we’re always here to help. Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just right
on August 26, 2025
Posted by: SSSS190
[This review was collected as part of a promotion.] So far so good. When doors are open every thing is in arms reach. One if the clear bins on door broke and black dust or film builds up on I side that I have to clean. But overall happy with value.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 28, 2025
Hello SSSS190,
Thank you for sharing your experience with us! We’re glad to hear you’re finding the layout convenient and are happy with the value, though we’re sorry to hear about the bin breaking and the dust/film buildup. For assistance with the bin and to review your concerns further, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. (ET).
– Reed
Thank you for sharing your experience with us! We’re glad to hear you’re finding the layout convenient and are happy with the value, though we’re sorry to hear about the bin breaking and the dust/film buildup. For assistance with the bin and to review your concerns further, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. (ET).
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 26, 2025
Posted by: Veever
[This review was collected as part of a promotion.] Love Frigidaire appliances
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 28, 2025
Thank you for your love and support for Frigidaire appliances! We’re thrilled to have you as a happy customer. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator on the Run
on August 26, 2025
Posted by: Tberan
[This review was collected as part of a promotion.] Our frig went out when we had a house full of people and needed one quick. We are so happy with our new one!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 28, 2025
Thank you for sharing your experience! We’re so glad your new Frigidaire fridge came through for you, especially during such an important time. It’s great to hear you’re happy with your purchase! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 cu ft counter depth refrigerator
on August 27, 2025
Posted by: Plnicolosi
[This review was collected as part of a promotion.] Wonderful refrigerator! The smaller size suits my needs perfectly. Runs quiet and keeps my food at ideal temperature. Love the counter depth.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 28, 2025
We’re so happy to hear that you’re enjoying your refrigerator and that the size, quiet operation, and counter-depth design are working out perfectly for you! It’s wonderful to know it’s keeping your food at the ideal temperature just as you need.
If you ever have any questions or need assistance in the future, we’ll be glad to help. Please feel free to send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). – Maria
If you ever have any questions or need assistance in the future, we’ll be glad to help. Please feel free to send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 27, 2025
Posted by: jbhs
[This review was collected as part of a promotion.] Good but didn't come with door Shems. It also need s another drawer for lunch meat, cheese and other stuff.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2025
Hi there. Thank you for your feedback! We’re glad to hear your refrigerator is working well for you overall. We appreciate your suggestions regarding the door shims and the addition of another storage drawer—feedback like this helps us as we continue to improve our designs. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 28, 2025
Posted by: La P
[This review was collected as part of a promotion.] Needs one more glass shelf in main part of refigerator
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 29, 2025
Thank you for sharing your feedback with us. We truly value hearing from our customers, as it helps us understand how our appliances are being used in day-to-day life. We’re glad to know you are enjoying your refrigerator, and we also understand your suggestion about having an additional glass shelf in the main compartment. Feedback like yours is important to us as we continuously look for ways to improve the design and functionality of our products.
If you would like to explore parts or accessory options that may work with your model, our team would be happy to assist you further. Please don’t hesitate to connect with us through Live Chat at Frigidaire.com
, or you can call us at 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). We’d be glad to look into what solutions may be available for your refrigerator. – Maria
If you would like to explore parts or accessory options that may work with your model, our team would be happy to assist you further. Please don’t hesitate to connect with us through Live Chat at Frigidaire.com
, or you can call us at 1-800-374-4432 (Monday–Friday, 8:30 am–8:00 pm EST). We’d be glad to look into what solutions may be available for your refrigerator. – Maria
Written by a customer while visiting frigidaire.com