Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Quality Fridge
on June 10, 2026
Posted by: bbw3220
[This review was collected as part of a promotion.] This refrigerator is exactly what we needed! We were looking for a stainless steal, bottom freezer, industrial refridgerator to fit a tight and small space in our kitchen. This fridge fit perfect!! It was super quick to cool and has plenty of room for our food. We are very pleased with our purchase!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 12, 2026
Good day, Bbw3220! Thank you for sharing your feedback!
We’re so happy to hear that your Frigidaire refrigerator is exactly what you needed and fits perfectly in your kitchen space. It’s great that the stainless steel design, bottom freezer configuration, and overall capacity are working well for your home. We’re also glad to know it cooled quickly and is providing plenty of room for your food storage needs.
We truly appreciate your satisfaction with your purchase and thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re so happy to hear that your Frigidaire refrigerator is exactly what you needed and fits perfectly in your kitchen space. It’s great that the stainless steel design, bottom freezer configuration, and overall capacity are working well for your home. We’re also glad to know it cooled quickly and is providing plenty of room for your food storage needs.
We truly appreciate your satisfaction with your purchase and thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Fridge
on June 10, 2026
Posted by: dee401
[This review was collected as part of a promotion.] We couldn't be happier.
Response from frigidaire.comBy John, Online Outreach Specialist, June 10, 2026
Hello, Dee401. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
PERFECT FIT
on June 10, 2026
Posted by: Cake Auntie
[This review was collected as part of a promotion.] We were desperate for a refridgerator that was counter depth and would fit into a 32.5 inch space. All of the 30 inch refridergators lacked the space we needed and we were facing a removal and custom rebuild of cabinets to accommodate a wider refridgerator. You wouldn't think 1.5 inches in width would make a difference but it does!
The refridgerator is well designed and holds tall cakes, gallon of milk, two liter bottles, as well as, wine bottles, without sacrificing space for other everyday groceries.
The ice maker took quite a few hours to produce ice the first time, but is going strong now. The freezer conpartment is very well designed 👌.
We are very happy with the purchase and would recommend it to anyone who has a smaller space to utilize.
Frigidaire didnt disappoint. A perfect refridgerator at a phenomenal price.
The refridgerator is well designed and holds tall cakes, gallon of milk, two liter bottles, as well as, wine bottles, without sacrificing space for other everyday groceries.
The ice maker took quite a few hours to produce ice the first time, but is going strong now. The freezer conpartment is very well designed 👌.
We are very happy with the purchase and would recommend it to anyone who has a smaller space to utilize.
Frigidaire didnt disappoint. A perfect refridgerator at a phenomenal price.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 12, 2026
Hi Cake Auntie!
Thank you for taking the time to share your wonderful experience with your refrigerator. We are delighted to hear that it was the perfect fit for your space and that its thoughtful design has provided the storage capacity and functionality you were looking for without requiring extensive modifications to your cabinetry.
It is especially rewarding to know that you are pleased with the refrigerator and freezer layouts, as well as the ice maker's performance once it got up and running. Your recommendation and kind words about the value and quality of the appliance mean a great deal to us.
Thank you for choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful experience with your refrigerator. We are delighted to hear that it was the perfect fit for your space and that its thoughtful design has provided the storage capacity and functionality you were looking for without requiring extensive modifications to your cabinetry.
It is especially rewarding to know that you are pleased with the refrigerator and freezer layouts, as well as the ice maker's performance once it got up and running. Your recommendation and kind words about the value and quality of the appliance mean a great deal to us.
Thank you for choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Manufacturing defects.
on June 10, 2026
Posted by: jluc147
This customer did not provide a text review.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 11, 2026
Hi Jluc147, thank you for reaching out, and I’m sorry to hear that you’re dealing with manufacturing defects. I understand how frustrating it can be when a product doesn’t meet expectations or function as it should, and we appreciate you bringing this to our attention.
We take quality concerns seriously and want to make sure this is properly addressed for you. If you could share any additional details about the issue, we’d be glad to help further and explore the next steps for resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
– Maico
We take quality concerns seriously and want to make sure this is properly addressed for you. If you could share any additional details about the issue, we’d be glad to help further and explore the next steps for resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect size, quiet motor
on June 10, 2026
Posted by: Kay C from MI
[This review was collected as part of a promotion.] I have a small kitchen and wanted a smaller fridge when my old one bit the dust. The old one just looked out of place, it was so large. This one is great. Same depth as my cabinets and does not overwhelm the space. I worried about the continuous motor and sounds of it, as mentioned in some review. But it is so quiet. I also like the freezer drawer organizers, as it is easier to keep organized than the ones with two big open bins. Really glad I purchased this fridge, and I would do it again for a smaller kitchen.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 10, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your new refrigerator has been such a great fit for your kitchen.
It’s wonderful to know that the counter-depth design complements your space without overwhelming it and that it provides the look and functionality you were hoping for. We’re also pleased to hear that the refrigerator operates quietly and that your experience has been different from some of the concerns you encountered while researching. The freezer drawer organizers sound like they’ve been a valuable feature as well, helping you keep everything neat and easy to access.
We truly appreciate you taking the time to share your experience and are thrilled to hear that you would choose this refrigerator again for a smaller kitchen. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
It’s wonderful to know that the counter-depth design complements your space without overwhelming it and that it provides the look and functionality you were hoping for. We’re also pleased to hear that the refrigerator operates quietly and that your experience has been different from some of the concerns you encountered while researching. The freezer drawer organizers sound like they’ve been a valuable feature as well, helping you keep everything neat and easy to access.
We truly appreciate you taking the time to share your experience and are thrilled to hear that you would choose this refrigerator again for a smaller kitchen. If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:00 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet and cool
on June 10, 2026
Posted by: EGShapiro
[This review was collected as part of a promotion.] Live my new refrigerator. It is white and the interior has so much light it makes it easy to ser what is inside. It had an ice maker with the cutest cubes and it is always full of ice. The freezer also has three draws making it easy to keep organized. There is plenty of room in the fridge and I'm thrilled to have this new refrigerator
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear you’re enjoying your new Frigidaire refrigerator, especially the bright interior lighting, convenient ice maker, and organized freezer drawers. It’s wonderful to know the space and features are making everyday use easier and more enjoyable. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on June 9, 2026
Posted by: jojtay
[This review was collected as part of a promotion.] We spent hours looking for just the right refrigerator that fit our needs. This was the one! It was the right size, clean and no extras like door ice and water dispenser.
The inside I bright and large. It cools and looks very well for our needs.
The inside I bright and large. It cools and looks very well for our needs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 11, 2026
Hi there. Thank you for taking the time to share your experience! We're delighted to hear that this refrigerator checked all the boxes for your needs. It's wonderful to know you're enjoying its spacious, bright interior, clean design, and reliable cooling performance. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well designed! Love the ice cubes!
on June 9, 2026
Posted by: Patti2b3
[This review was collected as part of a promotion.] I purchased the Frigidaire to fit a small space and it is compact yet well designed for the size. I also love the ice maker! The ice cubes are small and fit easily into my water bottle!
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 10, 2026
Hi, Patti2b3! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re so glad to hear you’re enjoying the compact, well-designed fit for your space and that the ice maker has been a great convenience for you—especially the small cubes that work perfectly for your water bottle.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com