Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,390 Reviews)
Rating breakdown 6,390 reviews
5 Stars
4,832
4 Stars
1,292
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New refrigerator takes a toll on our swear jar
on August 7, 2025
Posted by: Karen3287
[This review was collected as part of a promotion.] I live in a condo with my son that recently graduated from college. We had only a small refrigerator in a location built into the cabinets. The freezer was always full and items would fall out when opened, causing the need for the swear jar. On occasions, we even used a bungee cord to keep the freezer shut. It was not a good situation!
I decided to purchase a larger refrigerator to be placed on another wall and added a shelving unit to the space between the cabinets where the former refrigerator was stored.
Because we did not wait for the old refrigerator to ‘die’, research was performed on appliance brands that last and require little maintenance. Frigidaire was at the top of the list and was the choice when we purchased. We opted to get a refrigerator with a bottom freezer with two draws. I keep meats in one draw and vegetables in another, the main area is used to store other items like ice cream, pizza, etc… This has made my life so much easier, I can immediately find the steak and side vegetables. We are no longer picking items off the floor or playing a game of Tetris whenever using the freezer. Not only has this new refrigerator made our life less stressed, but it has improved our vocabulary.
I decided to purchase a larger refrigerator to be placed on another wall and added a shelving unit to the space between the cabinets where the former refrigerator was stored.
Because we did not wait for the old refrigerator to ‘die’, research was performed on appliance brands that last and require little maintenance. Frigidaire was at the top of the list and was the choice when we purchased. We opted to get a refrigerator with a bottom freezer with two draws. I keep meats in one draw and vegetables in another, the main area is used to store other items like ice cream, pizza, etc… This has made my life so much easier, I can immediately find the steak and side vegetables. We are no longer picking items off the floor or playing a game of Tetris whenever using the freezer. Not only has this new refrigerator made our life less stressed, but it has improved our vocabulary.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 8, 2025
Hi, Karen. We’re so glad to hear your new refrigerator has made such a difference in your daily life — and even helped keep the swear jar empty! It’s wonderful that the bottom freezer drawers are making organization easier and helping you find what you need right away. Thank you for choosing Frigidaire and for sharing your thoughtful and fun story with us!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great size!
on August 7, 2025
Posted by: Barbara D in AZ
[This review was collected as part of a promotion.] My only complaint is that the ice maker is a bit loud. It's not as quiet as the expensive models. Too bad they don't make a better insulated model in the smaller sizes
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on August 7, 2025
Posted by: SD Retired
[This review was collected as part of a promotion.] I was skeptical about the little square ice cubes but they stay frozen for a longer period of time. The whole fridge is smaller than our last one but seems to workout better. I love the 2 doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
1st Frigidaire fridge
on August 7, 2025
Posted by: Gavasker
[This review was collected as part of a promotion.] So far so good. No issues connecting and setup. Does what it’s suppose to. Will update in 6months or 1yr
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: pbd92
[This review was collected as part of a promotion.] This replaced an old freezer-on-top fridge; we love this Frigidaire! So much easier to organize & access the groceries!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: ROCKY173
[This review was collected as part of a promotion.] Nice appearance (except for dent on left side door)
Brightly lit when doors open. Lots of storage on both doors.
3 compartments in freezer holds a lot of food
Fairly quiet operation
Brightly lit when doors open. Lots of storage on both doors.
3 compartments in freezer holds a lot of food
Fairly quiet operation
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice
on August 8, 2025
Posted by: Toby2025
[This review was collected as part of a promotion.] Due to the Limited opening size we had for a refrigerator, it was difficult for us to find one with all the bells and whistles that we wanted. This one fit the bill. French doors lots of compartments, ice maker and still fit in our small designated opening.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator met all your needs, fitting perfectly in your limited space while still offering the French doors, multiple compartments, and ice maker you wanted.
We know how important it is to find the right fit without compromising on features, and we’re glad we could deliver a solution that works for you. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
We know how important it is to find the right fit without compromising on features, and we’re glad we could deliver a solution that works for you. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 9, 2025
Posted by: July 25
[This review was collected as part of a promotion.] Have limited space - this fits it. Freezer divided into drawer sections which is nice. Haven’t hooked up ice maker yet but like the included scoop. Would have liked a deli drawer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re glad to hear your refrigerator fits your space well and that you’re enjoying the freezer’s drawer sections. We appreciate your suggestion about a deli drawer and have shared it with our team.
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and if you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com