Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,772 Reviews)
Open Ratings Snapshot
Rating breakdown 7,772 reviews
5 Stars
5,909
4 Stars
1,563
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Excellent fridge
on July 10, 2023
Posted by: Ash12
It is excellent fridge. Quite and very comfy at kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Mike's Frigidaire
on July 10, 2023
Posted by: MP65
[This review was collected as part of a promotion.] I'm doing a full kitchen remodel, it's a small kitchen so I had to watch my appliance sizes. This fridge fit perfectly and gives us plenty of space inside. Looks great and operates quietly. I am very pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
on July 10, 2023
Posted by: JDemien
[This review was collected as part of a promotion.] I like my new refrigerator. My children visited and they all liked it, too.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 11, 2023
We are glad that you are satisfied with the performance of your refrigerator. Hope to get a 5- star review from you the next time. If you have any specific feedback or opinion to the product just let us know. As we use our customers feedback and opinion to know what's best for our customer.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So elegant!
on July 9, 2023
Posted by: EP111
[This review was collected as part of a promotion.] The refrigerator's appearance is so cool, and the interior is designed so wide and convenient to store the food containers!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Noisiest Fridge I have ever heard
on July 9, 2023
Posted by: Jakeabean
[This review was collected as part of a promotion.] It fits the space I have for it and seems to keep everything cold in the fridge and frozen in the freezer. There must not be much insulation in any part of the cabinet due to how loud everything is. The water is loud when filling the ice maker, the ice maker is loud when dumping the ice and these 2 things are ok by me and somewhat expected. The biggest problem and this was NOT expected is the constantly running fan that sounds like a coffee grinder, the fan noise is almost unbearable when it is quiet in the house.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 10, 2023
We want to personally thank you for sharing your important quality concerns and experiences with us. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future. Please know that high-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate that the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.You will see the normal operating sound on page 21 of the Complete Owner's Guide manual for noise issues. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
frigidaire review
on July 9, 2023
Posted by: nixdob
[This review was collected as part of a promotion.] Great refrigerator except for this very loud buzz that is quite annoying. This is brand new and I would think at least as quiet as my 20 year old GE.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 9, 2023
Posted by: Sandi10
[This review was collected as part of a promotion.] Love love love my new fridge. Like the temperature control and the lighting. The compartments on the doors are perfect, roomy and adjustable.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
A step up and fits my space
on July 9, 2023
Posted by: FLigerator
[This review was collected as part of a promotion.] I’ve had this refrigerator for a few weeks now, but so far I’m quite pleased with it. I have a narrow kitchen, and this refrigerator allows me to access both the refrigerator and freezer without any issue. I was concerned about cooling issues, but this hasn’t been an issue so far for me. I got this to replace and older top-freezer unit, and this has turned out to be about the same size as that one, physically. The storage space is much better. The pullout drawers (3) in the freezer are a nice touch. The shelves in the main cabinet are adjustable to account for different heights; however, the door bins aren’t adjustable or if they are I haven’t been able to move those. The door bins were slightly tricky to figure out. Also, the top ones don’t allow anything of the height of a smaller condiment bottle (20oz bottle won’t fit) bc it won’t close. Also, you have to close the doors bc they catch and won’t actually shut (they bounce back). Overall, i’m pleased with this unit so far and would purchase again. I cannot comment on the ice maker bc I did not have that connected. I have an independent ice maker that I put into the ice cube bin, and that has been nice to have (even comes with a little scoop).
Written by a customer while visiting frigidaire.com
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