Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,772 Reviews)
Open Ratings Snapshot
Rating breakdown 7,772 reviews
5 Stars
5,909
4 Stars
1,563
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Perfect!
on July 11, 2023
Posted by: WillyBGood321
[This review was collected as part of a promotion.] Just what I was looking for, fit perfectly where I wanted it.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 11, 2023
Posted by: Brotherjau
[This review was collected as part of a promotion.] Spacious even with cupboards nice design easy to use
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Everything's good.
on July 11, 2023
Posted by: Teelee
[This review was collected as part of a promotion.] Very happy with my new refrigerator. Old one was VERY old! I especially like the French doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great product
on July 11, 2023
Posted by: Super nice
[This review was collected as part of a promotion.] We have been looking for this size of refrigerator for a long time and finally found this one. Works great, easy to adjust temperature and lots of room for us. The first one had a dent in the door but Frigidaire was very quick to replace it, no questions asked. Great firdge and company.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very nice spacious refrigerator in a smaller size.
on July 11, 2023
Posted by: newportrandy
[This review was collected as part of a promotion.] The smaller dimensions of this refrigerator were great to fit up our smaller staircase and landing turns when other units would not fit. Very nice appliance and ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Not the best, not the worst
on July 11, 2023
Posted by: Repass
[This review was collected as part of a promotion.] Bottom freezer drawer opens and closes rough, one door shelf already broke.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 12, 2023
Hello! We're sorry to hear that the experience with your refrigerator hasn't been the best. This isn't the impression that we would want to leave with you, and we would like to help. Please be on the lookout for an email from us so that we can discuss this further. We're looking forward to resolving this matter as quickly as possible.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great refrigerator
on July 11, 2023
Posted by: T Alvarez
[This review was collected as part of a promotion.] We needed a smaller fridge for our kitchen space. We love the shelf design of the fridge. It is sleek looking. We’ve had it one month and no problems. There is no freezer light but that doesn’t seem to be a problem. Also the ice maker makes small ice cube and not a large receptacle, we will manage.
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Freezer no longer freezing
on July 11, 2023
Posted by: RebeccaL
[This review was collected as part of a promotion.] The freezer is not holding the temperature. It's set below zero and is currently at 30 degrees. I'm waiting for a seal to come in from the appliance repair company, but I honestly think it's a sensor or something as the high temperature warning is not going off. I'm extremely frustrated as the unit is only 8 months old.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 12, 2023
Hi there, Rebecca! We never like to hear about one of our appliances not working as designed, and we can definitely understand your concern. This is not the ownership experience we want for you. We would love to make sure your concerns are quickly addressed. Please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.

Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
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