Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,390 Reviews)
Rating breakdown 6,390 reviews
5 Stars
4,832
4 Stars
1,292
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Ideal Size Fridge/Freezer
on July 29, 2025
Posted by: Will1330
[This review was collected as part of a promotion.] Happy with the size and footprint of this unit. Difficult to find smaller combo that fits. Do wish the freezer had a light, however.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 29, 2025
Thanks for your feedback! We’re glad the size and footprint of the refrigerator fit your needs—finding the right fit can definitely be a challenge. We appreciate your suggestion about the freezer light and will share it with the team for future improvements. Enjoy your new Frigidaire! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Maximum appliance for smaller space
on July 29, 2025
Posted by: HappyJoy67
[This review was collected as part of a promotion.] I have always had issues with my 110 year old home getting a normal sized fridg in the smaller space provided. This unit fit perfectly, counter depth and is the perfect size for the space while also providing plenty of storage needed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 31, 2025
Thank you for sharing your experience with us, HappyJoy67! We’re thrilled to hear that your new Frigidaire fridge fits perfectly in your unique space and provides the storage you need.
We understand how challenging it can be to find the right appliance for older homes with smaller spaces, and we’re glad our counter-depth design was the perfect solution for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We understand how challenging it can be to find the right appliance for older homes with smaller spaces, and we’re glad our counter-depth design was the perfect solution for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish and Modern…
on July 29, 2025
Posted by: Happily Ever After
[This review was collected as part of a promotion.] I am pleased with my refrigerator. It’s a smaller appliance that packs a big punch! It fits all of my needs and makes me feel like I have a luxury appliance! I would have given it 5 stars but there’s a random buzzing/ringing sound from time to time. I didn’t find anything in the manual about it. It keeps my food cold so I’m hoping it’s not the compressor because I really do like this refrigerator. I would have loved it if it didn’t make that sound about 1-3 times a day.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 31, 2025
Thank you for your kind words and detailed feedback. We're so glad to hear that your refrigerator is meeting your needs and giving you that luxury feel, even in a compact size — that’s exactly what we strive for!
We do understand your concern about the occasional buzzing or ringing sound. Some operational noises can be normal as the appliance cycles, but we’d be happy to take a closer look to ensure everything is functioning properly.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We do understand your concern about the occasional buzzing or ringing sound. Some operational noises can be normal as the appliance cycles, but we’d be happy to take a closer look to ensure everything is functioning properly.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 29, 2025
Posted by: pbdk
[This review was collected as part of a promotion.] it's only been a week, but we love it!! it's easy to keep organized, huge improvement ove our old fridge!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 31, 2025
We’re so glad to hear you're loving your new refrigerator! It’s great to know it’s helping you stay organized and already feels like a big upgrade. Thank you for choosing Frigidaire — we hope it continues to serve you well for years to come!
If you ever have questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
French door too warm
on July 30, 2025
Posted by: Leheren
[This review was collected as part of a promotion.] The fridge looks great, but it melts and freezes , almost every two weeks. So far the local maintenance provider has canceled on me and I have to keep booking through Frigidaire to use the warranty
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2025
Thank you for taking the time to share your experience with us. We're sorry to hear about the inconsistent cooling and the challenges you've faced with scheduling service. Upon review, it appears you've been in contact with our Customer Care team as we work toward a resolution. For continued assistance, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help and appreciate your patience. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on July 30, 2025
Posted by: Steve Michigan
[This review was collected as part of a promotion.] I really do like everything about this unit. Runs quietly. Has an air filter and water filter. The only downside is the ice maker can be a little noisy when the water runs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2025
Hi, Steve. Thank you for the great review! We're so glad to hear you're enjoying your unit's quiet performance, built-in air and water filters, and overall design. We appreciate your note about the ice maker noise—some sound during water fill is normal, but your feedback helps us keep improving. Thank you for choosing Frigidaire—we’re happy to be part of your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: Luis M
[This review was collected as part of a promotion.] Elegant looking and compact. Keeps all my foods nice and fresh. Doesn’t take a lot of space from my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: moruth
[This review was collected as part of a promotion.] so far so good
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 1, 2025
Thank you for the update, Moruth! We’re glad to hear things are going well so far. If you ever need any assistance or have questions down the road, don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.—we’re here to help!
Thank you, and have a great rest of your day! - Maico
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com