Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,772 Reviews)
Rating breakdown 7,772 reviews
5 Stars
5,909
4 Stars
1,563
3 Stars
178
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
1 Month In, Loving This Fridge
on July 15, 2023
Posted by: Astropeg
[This review was collected as part of a promotion.] I've owned this fridge for 1 month now. It runs smoothly with very little sound. So far it's doing what it's supposed to do, keep food fresh and cold. At first, I thought I might miss having a deli drawer but I really like the convenience of the door storage areas. Perfect for seeing and grabbing what you want fast. Though this is a smaller fridge, it is very spacious and has plenty of room. It’s also very easy to see what you're looking for.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well-designed for our space and lifestyle.
on July 15, 2023
Posted by: DyskFunctional
[This review was collected as part of a promotion.] Excellent choice for our apartment-sized kitchen where height and width are limited.
All the latest features, except for WiFi-enabled, which we neither need nor want.
All the latest features, except for WiFi-enabled, which we neither need nor want.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator!
on July 15, 2023
Posted by: Like my new Frigidaire DW
[This review was collected as part of a promotion.] The space inside is excellently designed. Easy controls for the main compartment--- have not yet changed filters, so jury is out on that. This fridge compares very favorably to my more costly Bosch refrigerator, and seems better designed. Sadly, it was delivered with a dented door on the freezer compartment, and that has not yet been fixed for us.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 15, 2023
Posted by: Stbuck
[This review was collected as part of a promotion.] Love this fridge. Although smaller than previous unit, the design allows to load more.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Flexible shelving, holds full hotel pans
on July 14, 2023
Posted by: CaterKit
[This review was collected as part of a promotion.] I ordered extra shelves. They haven’t arrived yet, but the refrigerator was the only one I saw that had mountings that accommodated extra shelves. I also got a Frigidaire freezer that allows for extra shelving, too
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleased with Necessary Purchased
on July 14, 2023
Posted by: KKundert
[This review was collected as part of a promotion.] I needed to purchase a new fridge as mine was dying. I did a lot of research and this was a part of a bundle with good reviews and a recommendation from a trusted source. Still getting used to the freezer after having a top freezer but I like the different drawers so you can get to everything with ease instead of diffing. The fridge part is larger than I anticipated and I love that you don't have to bend down to see what's on the bottom shelf. The "shelves" in the doors are a great size and easily moved if you need to change the height of them. I would highly recommend this fridge for a slightly smaller space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A WOW! Refrigerator!
on July 14, 2023
Posted by: Georgina42
[This review was collected as part of a promotion.] I am thrilled with my new French Door Refrigerator. It stands out in my kitchen with its elegant finish; it has an amazing shine! Thank you Frigidaire, for this beautiful design. WOW! It has extraordinary elegance! I love the brightness of the interior when I open its doors, it's perfect for my little kitchen and I am enjoying every wonderful feature.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loaded with functional design flaws and the first one we received didn't work and had to be returned
on July 14, 2023
Posted by: HavenH
[This review was collected as part of a promotion.] For starters, this is our second fridge in this model. The first one we ordered and received did not work well and within 2 weeks of delivery, we ended up throwing out a ton of food that spoiled and thawed, so the appliance store ordered a new one for us. What's funny is the appliance store did not seem shocked by the fact that a brand new fridge didn't work.
We have an older home that does not accommodate a giant fridge. There were literally 2 options that would fit our space and this was the highest end fridge that worked with our size allotment without getting a cheap apartment style fridge, so this is the fridge we chose.
I wish it came in white. I hate the stainless finish. It's dark, dreary and shows fingerprints really bad. It also has lousy magnetism, so I can't keep stuff on the doors.
A single door would be so much better. I hate the French doors. The door openings are too small for it to work efficiently on this smaller size of a fridge. I'm constantly opening both doors to get things in and out. You also lose a lot of valuable storage space in the door because of the split.
Beware that you will need to strategically place your pop because a 12 pack keeps the doors from closing due to the size of the door storage units.
The doors don't open and close with ease- you have to yank pretty hard on all of them and the freezer drawer makes a loud clunking sound when you pull it open. You also have to push all of the doors hard to get them to close.
I hate the drawers in the fridge. They feel flimsy and they are very small and shallow. They only hold only a small amount of produce which is disappointing. They're also difficult to remove for cleaning because the French doors get in the way.
I'm so disappointed that things are built to break instead of built to last. Will see how long this one lasts, but since the first brand new fridge that was delivered to us had to be returned, I don't have high hopes. Hopefully it'll hang on long enough for white appliances to be manufactured again. We had live out of coolers for a over a week while we waited for the replacement to come.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 17, 2023
Hello, HavenH!
We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel
We're sorry to hear that you feel this way. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We can understand your disappointment, and we want to help make this right. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel
Written by a customer while visiting frigidaire.com