Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,699 Reviews)
Rating breakdown 7,699 reviews
5 Stars
5,853
4 Stars
1,550
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge
on June 12, 2026
Posted by: Marie MM
[This review was collected as part of a promotion.] This fridge is a major upgrade from our last. We love the ice maker and sleek design. It was also slim enough to fit in our cabinet opening and looks great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 15, 2026
Hi, Marie MM! Thank you for sharing your experience! We're thrilled to hear that your new Frigidaire French door refrigerator has been such a great upgrade. It's wonderful to know that you're enjoying the ice maker's sleek design and that it fits perfectly within your cabinet opening. We're glad it's both a functional and stylish addition to your kitchen. Thank you for choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we look forward to assisting you whenever needed. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we look forward to assisting you whenever needed. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidare refrigerator
on June 12, 2026
Posted by: Maggie01
[This review was collected as part of a promotion.] My new refrigerator is great. Keeps everything cold and makes lots of ice.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 12, 2026
Hello Maggie01!
Thank you for sharing your feedback! We're thrilled to hear that your new Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is keeping your food perfectly cold and producing plenty of ice. We appreciate your choice of Frigidaire and hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback! We're thrilled to hear that your new Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is keeping your food perfectly cold and producing plenty of ice. We appreciate your choice of Frigidaire and hope you continue to enjoy your refrigerator for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far its great
on June 11, 2026
Posted by: Lee710
[This review was collected as part of a promotion.] Really love the fridge. It’s the best counter depth refrigerator
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Hi, Lee710! Thank you for sharing your feedback on your Frigidaire counter-depth refrigerator. We’re so glad to hear you really love it and that it’s been the best fit for your kitchen. It means a lot to know it’s meeting your expectations so well.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 11, 2026
Posted by: woody557
[This review was collected as part of a promotion.] room between shelves is larger than old refrigerator. but feel the crisping bins are not deep enough.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 12, 2026
Hi Woody557, and thank you for taking the time to share your feedback.
We’re glad to hear you’re noticing the improved shelf spacing compared to your previous refrigerator. That extra room can really help with organizing larger items. At the same time, I’m sorry to hear that the crisping bins feel shallower than expected. We understand how important proper drawer depth is for storing produce comfortably and efficiently, and your concern is completely valid.
Your feedback is very helpful, and we will be sure to share it with our product team for further review and consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re noticing the improved shelf spacing compared to your previous refrigerator. That extra room can really help with organizing larger items. At the same time, I’m sorry to hear that the crisping bins feel shallower than expected. We understand how important proper drawer depth is for storing produce comfortably and efficiently, and your concern is completely valid.
Your feedback is very helpful, and we will be sure to share it with our product team for further review and consideration.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 11, 2026
Posted by: Petite54
[This review was collected as part of a promotion.] No problems with this refrigerator. Love the appearancr!
Response from frigidaire.comBy John, Online Outreach Specialist, June 11, 2026
Hello, Petite54. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
3
Refrigerator freezer
on June 11, 2026
Posted by: Nlascko
[This review was collected as part of a promotion.] I wish there was a light in the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 12, 2026
Hi Nlascko!
Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the addition of a light in the freezer compartment. We understand how a freezer light could make it easier to locate and organize items, and we value hearing about features that are important to our consumers.
Your comments will be shared with the appropriate teams for consideration as we continue to improve our products and design offerings.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the addition of a light in the freezer compartment. We understand how a freezer light could make it easier to locate and organize items, and we value hearing about features that are important to our consumers.
Your comments will be shared with the appropriate teams for consideration as we continue to improve our products and design offerings.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on June 11, 2026
Posted by: CJ617
[This review was collected as part of a promotion.] ive only had refrigerator maybe 2 weeks and its working fine so I will update my review if anything changes but right now its a great fridge
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 11, 2026
Hello CJ617!
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV). We’re glad to hear that your refrigerator is working well so far and that you’re enjoying it during these first couple of weeks. We appreciate you taking the time to share an initial review and value your willingness to provide an update in the future if needed.
We hope your refrigerator continues to perform reliably and meet your expectations for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator (FRFG1723AV). We’re glad to hear that your refrigerator is working well so far and that you’re enjoying it during these first couple of weeks. We appreciate you taking the time to share an initial review and value your willingness to provide an update in the future if needed.
We hope your refrigerator continues to perform reliably and meet your expectations for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 10, 2026
Posted by: ECJJ
[This review was collected as part of a promotion.] My Frigidaire refrigerator seems more spacious than I thought. Everything seems to be running well. Icemaker is working great. I haven’t had to clean the brush stainless steel yet, but I am anticipating that will wipe off easily.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi ECJJ!
Thank you for sharing your experience with your Frigidaire refrigerator. We are pleased to hear that you are enjoying the spacious interior and that everything, including the ice maker, is performing well for you.
It is wonderful to know that the design and functionality of your refrigerator are meeting your expectations. We appreciate you choosing Frigidaire and taking the time to provide your feedback.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire refrigerator. We are pleased to hear that you are enjoying the spacious interior and that everything, including the ice maker, is performing well for you.
It is wonderful to know that the design and functionality of your refrigerator are meeting your expectations. We appreciate you choosing Frigidaire and taking the time to provide your feedback.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com