Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great feature and spacious
on August 4, 2026
Posted by: YG_2006
So far so good after about a month since the purchase
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 4, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear that your appliance has been performing well and meeting your expectations after the first month of use.
We appreciate you choosing our brand and taking the time to share your experience. We hope your appliance continues to provide reliable performance and convenience for many years to come!
If you have any additional questions or concerns, please don’t hesitate to contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352. Our Customer Care team is available Monday through Friday, from 8:30 a.m. to 8 p.m. EST and will be glad to assist you.
Thank you again for your kind words and for being a valued customer.
Best regards,
Christian
Thank you for sharing your feedback! We’re glad to hear that your appliance has been performing well and meeting your expectations after the first month of use.
We appreciate you choosing our brand and taking the time to share your experience. We hope your appliance continues to provide reliable performance and convenience for many years to come!
If you have any additional questions or concerns, please don’t hesitate to contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352. Our Customer Care team is available Monday through Friday, from 8:30 a.m. to 8 p.m. EST and will be glad to assist you.
Thank you again for your kind words and for being a valued customer.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Compact and Efficient use of space
on August 3, 2026
Posted by: Mona regina
We love the fridge, the size is perfect for our kitchen and it’s has been great for one month we had it. Its French door design makes an efficient use of space and the produce stays fresh in the crispers. Frizzer design with three drawers is great as well. I only wish it has a separate deli drawer
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, August 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re delighted to hear that you’re loving your refrigerator and that the size, French door design, and freezer drawer configuration are a great fit for your kitchen. It’s wonderful to know that the spacious layout and crispers are helping keep your food organized and your produce fresh.
We appreciate your feedback about the addition of a separate deli drawer, as customer insights like yours help us continue to improve our products. Thank you for choosing us, and we hope your refrigerator continues to provide excellent performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or call our Customer Care Team at 1 (800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re delighted to hear that you’re loving your refrigerator and that the size, French door design, and freezer drawer configuration are a great fit for your kitchen. It’s wonderful to know that the spacious layout and crispers are helping keep your food organized and your produce fresh.
We appreciate your feedback about the addition of a separate deli drawer, as customer insights like yours help us continue to improve our products. Thank you for choosing us, and we hope your refrigerator continues to provide excellent performance and convenience for years to come!
If you have any additional questions or concerns in the future, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or call our Customer Care Team at 1 (800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Nice appliance.. wish I knew the freezer comes with no light when door opens
on August 3, 2026
Posted by: Jonne
Nice appliance.. no light in freezer when you open door
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 4, 2026
Hi Jonne!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re pleased to hear that you’re enjoying your new appliance, and we appreciate you sharing your feedback regarding the freezer lighting.
We understand how helpful interior lighting can be when organizing and accessing items, and your comments are valuable as we continue to improve the customer experience.
Thank you for choosing Frigidaire. If you need any assistance or have additional questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re pleased to hear that you’re enjoying your new appliance, and we appreciate you sharing your feedback regarding the freezer lighting.
We understand how helpful interior lighting can be when organizing and accessing items, and your comments are valuable as we continue to improve the customer experience.
Thank you for choosing Frigidaire. If you need any assistance or have additional questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
17.6 Cu. Ft. Counter-Depth French Door Refrigerator: Great product
on August 2, 2026
Posted by: Rishad
Fantastic. Best choice- value driver. Dream comes true. The refrigerator that senses beats, including heartbeats.
An appealing refrigerator seamlessly blends high-end aesthetics with thoughtful design, instantly elevating my kitchen from basic to a premium outlook. An aesthetically stunning and modern refrigerator
An appealing refrigerator seamlessly blends high-end aesthetics with thoughtful design, instantly elevating my kitchen from basic to a premium outlook. An aesthetically stunning and modern refrigerator
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that your refrigerator has exceeded your expectations and that you consider it an outstanding value.
It's especially rewarding to know that you appreciate its modern, premium design and the way it has elevated the look of your kitchen. We strive to create appliances that combine exceptional performance with stylish aesthetics, and we're delighted that your refrigerator has made such a positive impression.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's especially rewarding to know that you appreciate its modern, premium design and the way it has elevated the look of your kitchen. We strive to create appliances that combine exceptional performance with stylish aesthetics, and we're delighted that your refrigerator has made such a positive impression.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice features
on August 2, 2026
Posted by: Marko1959
We like the fridge, makes great ice. Good space and nicely finished.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are enjoying your refrigerator and its thoughtful features.
It's great to know that the ice maker is performing well and that you are pleased with the spacious interior and attractive finish. We strive to design appliances that combine reliable performance with practical features and modern styling, and we're happy to hear your refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that the ice maker is performing well and that you are pleased with the spacious interior and attractive finish. We strive to design appliances that combine reliable performance with practical features and modern styling, and we're happy to hear your refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge so far, I only got it delivered on Friday.
on August 1, 2026
Posted by: CS2026
I do like the fridge and its great sized freezer that has 3 pull out drawers that are super convenient. I'm missing my butter/ deli drawer though from the fridge which I wished Frigidaire would have added. However, i appreciate that they made a fridge that's not the standard 70" height.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 5, 2026
Hi CS2026, thank you for taking the time to share your feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator so far. It's great to know that you appreciate the convenient three pull-out freezer drawers, the spacious freezer design, and the counter-depth height that fits your space needs.
We also appreciate your comments regarding the missing butter/deli drawer. Your feedback about storage preferences and organization features is valuable and will be shared with our product team as we continue to improve our designs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We also appreciate your comments regarding the missing butter/deli drawer. Your feedback about storage preferences and organization features is valuable and will be shared with our product team as we continue to improve our designs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect fit!
on July 31, 2026
Posted by: Chll
Had to replace my old fridge, loving my new Frigidaire. Had lots of options and found the perfect fit for my quirky kitchen. It looks great and is staying fingerprint free . Love the organization and ease of adjusting the shelving to fit my needs. Almost a blessing in disguise!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are loving your new refrigerator and that you found the perfect fit for your unique kitchen.
It's great to know that you are enjoying the fingerprint-resistant finish, flexible shelving, and thoughtful organization that make it easy to customize the interior to suit your needs. We're pleased that your new refrigerator has turned an unexpected replacement into such a positive experience.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that you are enjoying the fingerprint-resistant finish, flexible shelving, and thoughtful organization that make it easy to customize the interior to suit your needs. We're pleased that your new refrigerator has turned an unexpected replacement into such a positive experience.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance, convenience, and style for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good fridge
on July 30, 2026
Posted by: Fran1
Hi, We like the fridge. However, we are disappointed that there is no light in the freezer.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your feedback! We are pleased to hear that you like your refrigerator and appreciate you sharing your experience with us.
We understand that having a light in the freezer can be a valuable convenience, especially when trying to locate items quickly. We appreciate your feedback regarding this feature and will share your comments with the appropriate teams as we continue to improve our appliance designs and features.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand that having a light in the freezer can be a valuable convenience, especially when trying to locate items quickly. We appreciate your feedback regarding this feature and will share your comments with the appropriate teams as we continue to improve our appliance designs and features.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca