Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
French door delight
on July 26, 2026
Posted by: SLDBLD
[This review was collected as part of a promotion.] I’m this a very nice unit. Cools well and the ice maker is great. I only wish it had a light in the freezer. No unnecessary gadgets! Over all good. I was surprised at the cost, Covid made everything go up in price and stay there…. It the new normal! I would buy this unit again.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 27, 2026
Dear Valued Customer!
Thank you for taking the time to share your thoughtful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're enjoying its cooling performance and ice maker, and that it has been a great addition to your home. We also appreciate your suggestion about adding a freezer light. Feedback like yours is valuable to us, and we'll be happy to share it with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and are honored that you would choose this refrigerator again. We hope you continue to enjoy it for many years to come! ~Sam
Thank you for taking the time to share your thoughtful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We're delighted to hear that you're enjoying its cooling performance and ice maker, and that it has been a great addition to your home. We also appreciate your suggestion about adding a freezer light. Feedback like yours is valuable to us, and we'll be happy to share it with our product team as we continue to improve our appliances.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and are honored that you would choose this refrigerator again. We hope you continue to enjoy it for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I needed
on July 26, 2026
Posted by: Kimberly P
[This review was collected as part of a promotion.] I had to quickly replace a dying refrigerator and this model was exactly what I needed. Counter depth with minimal bells and whistles that can break down.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your refrigerator was the perfect fit for your needs, especially with its counter-depth design and streamlined features. It’s great to know that you found a reliable replacement with the right balance of functionality and simplicity.
We appreciate your support and thank you for choosing our brand. We hope your refrigerator continues to provide dependable performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your refrigerator was the perfect fit for your needs, especially with its counter-depth design and streamlined features. It’s great to know that you found a reliable replacement with the right balance of functionality and simplicity.
We appreciate your support and thank you for choosing our brand. We hope your refrigerator continues to provide dependable performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 26, 2026
Posted by: Grandma Kari
[This review was collected as part of a promotion.] Fits well in our small space, the refrigerator area is spacious, with good lighting, shelves are sturdy and securely in place, door bins are deep. The door handles are comfortable to use. The freezer space is a bit small but we only had room for a smaller refrigerator over all. If we should need more freezer space we can buy a small one.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your detailed feedback! We’re happy to hear that your refrigerator fits well in your space while still providing a spacious, well-lit refrigerator compartment with sturdy shelving and convenient door storage. It’s great to know that features like the comfortable handles and thoughtful design are adding to your experience.
We appreciate your comments about the freezer capacity as well. We understand that finding the right balance of size and storage is important, especially in smaller spaces. Thank you for choosing our brand, and we hope your refrigerator continues to provide reliable performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your detailed feedback! We’re happy to hear that your refrigerator fits well in your space while still providing a spacious, well-lit refrigerator compartment with sturdy shelving and convenient door storage. It’s great to know that features like the comfortable handles and thoughtful design are adding to your experience.
We appreciate your comments about the freezer capacity as well. We understand that finding the right balance of size and storage is important, especially in smaller spaces. Thank you for choosing our brand, and we hope your refrigerator continues to provide reliable performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!! Love!! Love!!
on July 26, 2026
Posted by: Satisfied and Thrilled
[This review was collected as part of a promotion.] Absolutely love our new French door Frigidaire. We live in a condo so we do not have room for big refrigerator, this Frigidaire fits perfectly. Love the storage space on the doors for that quick access for most commonly used items. Love the ample size of the freezer. Love the design, interior and exterior. Highly recommend!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you absolutely love your new refrigerator. It’s fantastic to know that it fits perfectly in your condo while still providing the storage capacity and convenience you were looking for.
We’re thrilled that you are enjoying the spacious door bins for quick access to your most frequently used items, the ample freezer space, and the thoughtful interior and exterior design. We strive to create appliances that maximize storage without sacrificing style or performance, and it’s rewarding to know your new refrigerator is exceeding your expectations.
Thank you for choosing Frigidaire and for your high recommendation. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We’re thrilled that you are enjoying the spacious door bins for quick access to your most frequently used items, the ample freezer space, and the thoughtful interior and exterior design. We strive to create appliances that maximize storage without sacrificing style or performance, and it’s rewarding to know your new refrigerator is exceeding your expectations.
Thank you for choosing Frigidaire and for your high recommendation. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 26, 2026
Posted by: Star81
[This review was collected as part of a promotion.] I like it
I just wish I had 4 shelves not 3
But I will make it work.
I just wish I had 4 shelves not 3
But I will make it work.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you like your new refrigerator and that it is meeting your needs overall. It’s wonderful to know that you are enjoying your appliance and finding it to be a good addition to your home.
We also appreciate your comments regarding the shelving. We understand that having an additional shelf can make organizing groceries even more convenient, and we appreciate you sharing your preference. Customer feedback like yours is valuable to us, and we will be sure to share your comments with the appropriate teams as we continue to improve our products and designs.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We also appreciate your comments regarding the shelving. We understand that having an additional shelf can make organizing groceries even more convenient, and we appreciate you sharing your preference. Customer feedback like yours is valuable to us, and we will be sure to share your comments with the appropriate teams as we continue to improve our products and designs.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's noisy
on July 25, 2026
Posted by: LSter
[This review was collected as part of a promotion.] I love the fridge. So far, my only complaint is the ice maker and water line are very noisy... I would prefer it to be quieter. This fridge is a lot better than my previous fridge. It does run day and night but at least it's quiet.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hello LSter, thank you for sharing your feedback! We’re happy to hear that you love your Frigidaire refrigerator and that it has been an improvement over your previous unit. We’re glad you’re enjoying its overall performance and quieter operation.
We appreciate you sharing your comments about the ice maker and water line noise. Customer feedback like yours is valuable and helps us continue improving our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We’re pleased to know your refrigerator is meeting your needs, and we hope it continues to serve you well for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you sharing your comments about the ice maker and water line noise. Customer feedback like yours is valuable and helps us continue improving our products and customer experience.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. We’re pleased to know your refrigerator is meeting your needs, and we hope it continues to serve you well for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on July 25, 2026
Posted by: Bethpage Black
[This review was collected as part of a promotion.] Ice maker is fantastic
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Good day, Bethpage Black! Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and that the ice maker has been a fantastic feature for you. We’re glad it’s providing the convenience and performance you were looking for.
Thank you for choosing Frigidaire and for taking the time to share your experience with us. Your satisfaction means a lot to our team!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Thank you for choosing Frigidaire and for taking the time to share your experience with us. Your satisfaction means a lot to our team!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy peasy operation.
on July 25, 2026
Posted by: Gino1
[This review was collected as part of a promotion.] It is exactly what I wanted, sleek lines, enough overall space, easy operation.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hi Gino1, thank you for sharing your feedback! We’re delighted to hear that your Frigidaire appliance is exactly what you wanted. We’re glad you’re enjoying the sleek design, spacious layout, and easy-to-use operation.
We appreciate you choosing Frigidaire and taking the time to share your experience with us. Your satisfaction means a lot to our team!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and taking the time to share your experience with us. Your satisfaction means a lot to our team!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com