Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on September 13, 2026
Posted by: Convenient storage
[This review was collected as part of a promotion.] We just purchased our new refrigerator last Sunday. What I like is, I don’t have to bend down to get things out of the bottom of the refrigerator. The freezer is at the bottom so all of my food isn’t lower than my waist.
Response from frigidaire.comBy John, Online Outreach Specialist, September 14, 2026
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
FRFG1723AW French door fridge
on September 12, 2026
Posted by: J Stolze
[This review was collected as part of a promotion.] It's quiet, it gets cold. It's my first French door without ice on the outside and I am not crazy about either choice. I wish I had stuck with a side by side but oh well. It works well and I'm just saying how I feel. It's a good fridge!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 16, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your new refrigerator is quiet, keeps your food cold, and is working well overall.
We also appreciate your honest thoughts about the French-door design and your preference for a side-by-side refrigerator with exterior ice. We understand that different configurations offer different conveniences, and your feedback is valuable as it helps us better understand what our owners prefer.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your feedback and are happy to know your refrigerator is performing well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We also appreciate your honest thoughts about the French-door design and your preference for a side-by-side refrigerator with exterior ice. We understand that different configurations offer different conveniences, and your feedback is valuable as it helps us better understand what our owners prefer.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your feedback and are happy to know your refrigerator is performing well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it but wish the freezer was just a little bigger
on September 12, 2026
Posted by: Disk
[This review was collected as part of a promotion.] I am really enjoying this new refrigerator. Love to top and the ice cream drawer with the ice maker but the freezer itself is quite small for my needs.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 16, 2026
Hi there, Disk! Thank you for sharing your feedback! We’re happy to hear that you’re enjoying your new Frigidaire refrigerator and especially appreciate the top section, ice cream drawer, and built-in ice maker. We also understand that having a little more freezer space would be helpful for your needs, and we appreciate you sharing that suggestion with us.
Your feedback is valuable as we continue to improve our products and customer experience. Thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Your feedback is valuable as we continue to improve our products and customer experience. Thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frig Review
on September 12, 2026
Posted by: Auntiem1
[This review was collected as part of a promotion.] So far nothing to complain about. Fits in my small kitchen.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 16, 2026
Hi there. Thank you for your feedback! We’re glad to hear you have no complaints so far and that your Frigidaire appliance is a great fit for your small kitchen. We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on September 12, 2026
Posted by: Maxt93
[This review was collected as part of a promotion.] I like the optional ice maker included. The fridge was easy to set up and is very roomy. Perfect for my family
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 14, 2026
Hi, Maxt93! Thank you for sharing your feedback! We're delighted to hear that you're enjoying your Frigidaire French-door refrigerator. It's wonderful to know that the included optional ice maker, spacious interior, and easy setup have made such a positive impression. We're especially pleased that the roomy design is a perfect fit for your family's needs and helps make everyday food storage more convenient.
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always happy to help and provide support so you can continue enjoying your refrigerator for years to come. -Angel
If you ever have questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always happy to help and provide support so you can continue enjoying your refrigerator for years to come. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on September 12, 2026
Posted by: mmsmmmm
[This review was collected as part of a promotion.] After 31 yrs we had to replace our fridge. This one fits perfectly in our small space. We have only had it a week but so far so good. I doubt it'll last as long as our old one but I can always hope.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2026
Hi mmsmmmm, thank you for taking the time to share your feedback! We’re delighted to hear that your new Frigidaire French door refrigerator fits perfectly in your small space and that everything is going well after the first week. After 31 years with your previous refrigerator, we understand how significant a change this is, and we hope your new Frigidaire provides you with many years of dependable performance as well.
For any questions or assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
17.6 Frigidaire fridge
on September 11, 2026
Posted by: John Smulik
[This review was collected as part of a promotion.] This was exactly what we were looking for. At counter depth and 31.5 inches wide. Made the kitchen almost complete. Now we need a dishwasher and it will be 100% complete.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 15, 2026
Hi John Smulik,
We’re so glad to hear your Frigidaire refrigerator was exactly what you were looking for! It’s wonderful to know the counter-depth design and 31.5-inch width are such a great fit for your kitchen. Thank you for choosing Frigidaire—we hope your new refrigerator continues to be a perfect addition as you complete your kitchen!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re so glad to hear your Frigidaire refrigerator was exactly what you were looking for! It’s wonderful to know the counter-depth design and 31.5-inch width are such a great fit for your kitchen. Thank you for choosing Frigidaire—we hope your new refrigerator continues to be a perfect addition as you complete your kitchen!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on September 11, 2026
Posted by: EdrickC
[This review was collected as part of a promotion.] Sturdy, quiet, roomy great temp control-all the things you could want from a refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2026
Good day, EdrickC! Thank you for sharing your wonderful feedback about your Frigidaire refrigerator! We’re delighted to hear that you’re enjoying its sturdy construction, quiet operation, spacious design, and excellent temperature control.
It’s great to know that your refrigerator is delivering all the features and performance you’re looking for. We truly appreciate you choosing Frigidaire and taking the time to share your positive experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
It’s great to know that your refrigerator is delivering all the features and performance you’re looking for. We truly appreciate you choosing Frigidaire and taking the time to share your positive experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com