Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,390 Reviews)
Rating breakdown 6,390 reviews
5 Stars
4,832
4 Stars
1,292
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
2
Not impressed
on July 23, 2025
Posted by: PatrickLong
Bought this refrigerator a week ago as part of a kitchen remodel. Worked fine for a week and then quit. No lights, just clicks. Thinking it could be a receptacle I tried 5 other ones in different rooms. Same thing. Sorry I got rid of the 20 year old Frigidaire.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2025
I’m so sorry to hear about this experience—especially during something as exciting (and stressful!) as a kitchen remodel, Patrick Long. A brand-new refrigerator should not stop working after just a week, and I completely understand how frustrating and disappointing that must be, especially when your previous Frigidaire lasted 20 years.
Thank you for already taking the step to test different outlets—that’s very helpful information. Since the unit is clicking but not powering on, it may point to an issue with the control board or another internal component, which we absolutely want to look into and resolve for you as quickly as possible.
We’d love the opportunity to make this right. If you haven't already, please reach out to our customer service team with your model and serial number so we can help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for already taking the step to test different outlets—that’s very helpful information. Since the unit is clicking but not powering on, it may point to an issue with the control board or another internal component, which we absolutely want to look into and resolve for you as quickly as possible.
We’d love the opportunity to make this right. If you haven't already, please reach out to our customer service team with your model and serial number so we can help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish, Sleek and Gorgeous!
on July 23, 2025
Posted by: E4Designer2
[This review was collected as part of a promotion.] Absolutely gorgeous, stylish and sleek design! Highly recommend this new Frigidaire refrigerator as it's so much easier to view everything and it highlights & compartmentalizes
all your fresh organic foods not to mention it's more economical too. Even the ice cubes are in a fun diamond-like design and no messy outside water dispenser so the entire fridge looks more trendy and goes with so many of the other appliances for a classy yet trendy
style.
all your fresh organic foods not to mention it's more economical too. Even the ice cubes are in a fun diamond-like design and no messy outside water dispenser so the entire fridge looks more trendy and goes with so many of the other appliances for a classy yet trendy
style.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on July 24, 2025
Posted by: Happy Wife Life
[This review was collected as part of a promotion.] Love the look, quality and style! I so wish I could have bought a larger model but was limited on height, width and depth. Frigidaire proved good things come in small packages.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 24, 2025
Thank you so much for your thoughtful review! We're thrilled to hear you love the look, quality, and style of your new Frigidaire. While space limitations can be challenging, we're glad this model fit your needs and still delivered on performance and design. As you said—good things really do come in small packages! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 24, 2025
Posted by: Gary Knap
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 24, 2025
Thank you for your kind words! We’re so glad to hear that you’re pleased with your new refrigerator. Your satisfaction means a lot to us, and we hope it serves you well for many years to come. If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely Love It!
on July 24, 2025
Posted by: GJKELLER
[This review was collected as part of a promotion.] Love the color, love the fit, love my new fridge!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 24, 2025
That's wonderful to hear! We're thrilled you're enjoying the color, fit, and overall look of your new fridge. If you ever have questions or need assistance, feel free to reach out via live chat at Frigidaire.com or by calling 1-800-374-4432. Enjoy your new appliance!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 24, 2025
Posted by: Squaby
[This review was collected as part of a promotion.] All has been well so far
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2025
Thank you for letting us know, Squaby! We’re glad to hear everything has been going well so far. If you need any assistance or have questions in the future, we’re just a message away!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on July 24, 2025
Posted by: Marymarzano
[This review was collected as part of a promotion.] Great fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simpler fridge without all the electronic pitfalls!
on July 24, 2025
Posted by: Perfect purchase
[This review was collected as part of a promotion.] If you're looking for an 18 cu ft fridge with French doors and a bottom freezer drawer, this was a very practical purchase. There is an ice maker, but I did not want to have to run a water line to it in my small ranch home with a wierd kitchen set-up. It keeps the food perfectly cold and frozen. The freezer compartment is actually comprised of 3 drawers. Spacious, easy to access things. I'm really happy with it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 25, 2025
Thank you for sharing such a thoughtful review! We're so glad to hear that your new 18 cu. ft. French door fridge with bottom freezer is a great fit for your home and layout. It’s wonderful to know that it keeps everything perfectly cold and that the spacious three-drawer freezer is working well for you. We appreciate you highlighting the practical aspects—especially for those with unique kitchen setups. Thanks for choosing Frigidaire, and we're thrilled you're happy with it!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com