Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,390 Reviews)
Rating breakdown 6,390 reviews
5 Stars
4,832
4 Stars
1,292
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New refrigerator
on July 22, 2025
Posted by: Joseph76
My Frigidaire refrigerator works great but I have only had it for 12 days. Get back to me in 10 years and I hope I can say the same
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2025
Thank you for your honest feedback, Joseph76! We’re glad to hear your Frigidaire refrigerator is working great so far, and we appreciate your optimism for the years ahead. We’re committed to quality and reliability, and we look forward to supporting you for many years to come. Don’t hesitate to reach out if you need anything!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 22, 2025
Posted by: Stuff1
[This review was collected as part of a promotion.] I would have liked a butter draw as well as a cheese draw
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
Thank you for sharing your feedback! We understand how having a dedicated butter or cheese drawer can make food storage more convenient. We’ll be sure to pass your comments along to our design team for future consideration.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Best Refrigerator that ever was.
on July 22, 2025
Posted by: Lindsay537
[This review was collected as part of a promotion.] What else can I say about this fridge? It’s perfect, and it fits in our small space. I wish we had purchased it sooner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2025
Posted by: Chuck1920
[This review was collected as part of a promotion.] Works, much quieter than the Magtag I replaced. I am still learning on how to best use it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. Thanks for sharing your experience! We're glad to hear your new appliance is running quietly and working well for you. If you ever need tips or help getting the most out of its features, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact yet large
on July 23, 2025
Posted by: MB1130
[This review was collected as part of a promotion.] I am very happy with this refrigerator. I have a very small space that most models would not fit into except for a standard refrigerator. I was happy to find this sleek refrigerator that actually fit in my small space. Even though it is compact and fits in my small space it feels large. I would definitely recommend this refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. We’re so glad to hear this refrigerator is a perfect fit for your space — and that it still feels spacious inside! Thank you for the kind words and recommendation. It means a lot to us that we could help make your kitchen work smarter without sacrificing style or storage. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: Tiberius 73
[This review was collected as part of a promotion.] It is more than I expected thank you .
A lot of room for storage .
A lot of room for storage .
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 23, 2025
Thank you so much for your kind words! We’re delighted to hear that your new refrigerator has exceeded your expectations and offers plenty of storage space for your needs.
We truly appreciate you choosing Frigidaire and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New and different
on July 23, 2025
Posted by: Reycat
[This review was collected as part of a promotion.] We never had a French door refrigerator before so it has taken some getting used to but we are really happy with it and I love the freezer drawers, they seem to help keep it more organized.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 23, 2025
Thank you so much for your kind review! We're glad to hear you're enjoying your new French door refrigerator—it can definitely take a little adjusting at first, but we're thrilled it's working out well for you. The freezer drawers really do help keep things more organized, and it’s great to know that feature is a hit in your home. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: 2 sisters
[This review was collected as part of a promotion.] This unit is doing a great job and the ice is fantastic.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 25, 2025
Thank you for your positive feedback, 2 sisters! We’re so glad to hear your unit is doing a great job and that you’re enjoying the fantastic ice.
If you ever need any assistance or have questions, feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re here to help!
If you ever need any assistance or have questions, feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re here to help!
Written by a customer while visiting frigidaire.com