Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on July 24, 2023
Posted by: MIAMIA
[This review was collected as part of a promotion.] Love this fridge! The size is perfect and love the sleekness. My family is very happy with the purchase.
[This review was collected as part of a promotion.] This refrigerator is truly counter-depth. My last one was supposed to be, but stuck out several a few inches. This looks so much nicer, flush with the counter. It has great lighting inside and different compartments in the freezer makes it easy to organize items.
[This review was collected as part of a promotion.] I have had my new refrigerator for 6 weeks runs perfect it is like it was made for our kitchen fits perfect It is perfect for small family no need for all bells and whistles has everything you need at great price.
[This review was collected as part of a promotion.] I love this fridge. It's a mid-sized refrigerator that fits perfectly into the limited space we have for it in our kitchen. The lighting in the top section is very nice, and there's a enough space so that I can see into the back of the shelf and things won't get lost back there. Door shelfing is deep and sturdy for added storage as well. The bins in the bottom freezer help us keep the freezer nice and organized. We haven't hooked up the ice machine yet because we need to move another item in the kitchen to drill for tubing, but I liked how the control panel clearly marked the icemaker on/off so that we don't break it in the mean time! Very happy with the purchase.
[This review was collected as part of a promotion.] This model was chosen because it would fit under kitchen cabinet. Delivered on July 1. A few days later it was determined the freezer portion was not working (we could never adjust the control for freezer). Called Frigidaire - lots of "run arounds". Was told to go back to seller (Home Depot) and there was told to wait for Frigidaire technician to come and look at it. As of today (July 23) we wait for a representative to come on July 25.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 24, 2023
Good day, Glenn! We're really sorry that your unit didn't turn out as expected. We take full responsibility for what happened and the inconvenience it may have caused you. Upon checking, we found out that you have a scheduled technician visit that is working on your refrigerator. We are confident that the service technician will be able to restore your appliance to proper working order. For further assistance, please connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.